Cell Phone Stores near Lake in the Hills, IL

22 locations found near Lake in the Hills

“I came into the store sorely needing a new phone. I had some reservations about coming in store since every other phone store I’ve ever visited had crew members who didn’t really know what they were talking about and were obviously trying to up sell. This said, my experience tonight at this location was so good that I doubt I will ever try another location. Our representative, David, was very knowledgeable about every phone we looked at and his demeanor quickly eased my anxiety about this large purchase. David took my concerns seriously and gave me real answers that gave me tangible direction on what phone is best for me. I’m looking forward to using my new phone, thank you David!”

3.6 Good131 Reviews

“This location offered everything you want when you step in . Great customer service . We last week and didn't buy anything but we have so many questions about new IPhone, watches , accessories even billing . Thank you to Mr. Carson for been an example of a 5 stars customer service. Today I came back and purchased a watch a phone and bunch of accessories. I didn't see Carson but we got again a great customer service from a different associate .”

2.5 Average46 Reviews

“Needed a repair for a cracked back glass and water removal from an iPhone 14. Service was honest and the price was fair. Overall, with ordering parts, the repair took 2 days, but saved us from having to purchase a new phone.”

4.8 Superb125 Reviews

“My experience was amazing here! I walked in with no hope on my bill, thinking I had to leave AT&T because it was too high to add my kids onto my plan. But Alexander Fajardo was there and was absolutely amazing! He was so informative and helpful! He not only lowered my bill but also was able to add lines for my kids. I couldn’t have been more happier. I went here three separate times and he was there every time being super helpful! Definitely my new favorite location! Highly highly recommend!!”

4.9 Superb71 Reviews

“Excellent customer service! We were there yesterday to activate 2 iPhones with AT&T Prepaid plans and bumped into a lot of issues during the process (porting from T-Mobile). Doug was awesome! Really patient, guided me through everything and got it done. Thank you!! ⭐️⭐️⭐️⭐️⭐️”

4.9 Superb158 Reviews

“I recently had an issue with my phone that for the life of me I couldn't figure out. I spoke to Ismael about it over the phone and he immediately offered to help me over the phone or in person if I chose to come into the store. I went in and the problem was resolved within 5 minutes! This made such an impression on me that I had to take time out to write a review because most business employees would only help you if you're coming in to buy something or if they thought they could sell you something. Way to go AT&T of Huntley!! A special thank you to Ismael for your professionalism, kindness and consideration! Once I'm in the market to shop again this will be the store to get my business.

SW”

4.8 Superb148 Reviews

“Came in to do a phone upgrade Freddy helped us out very well left us with no questions and we left extremely satisfied 11/10 customer service will definitely be visiting this location for any other needs!”

4.6 Superb318 Reviews

“I had the best experience as a customer in this store by far.. Javier Olascoaga Jr.Is such an amazing store manager, he was so professional, knowledgeable and patient and so helpful. Never once did we feel rushed, he gave us his full attention and support from my father’s phone my watch to helping us with the best possible plan for an internet tower . Thank you so much for all your help and support definitely worth the drive from Palatine. ?✨”

4.8 Superb71 Reviews

“Mohammed replaced the face plate on my android in 20 mins and charged me a great price. He pointed out the last repair in Bartlett was done poorly when the speaker was replaced. Highly recommend Mohammed.”

4.6 Superb134 Reviews

“Awesome service! Najeh and Cecy customer service care is top notch. They made me feel welcomed and like part of the family all while providing the best service. Lifetime customer just because of both of these wonderful people.”

5 Superb70 Reviews

“Alex was great! Speedy and very friendly! He made sure we were fully happy before we left! He even helped my son with the screen protector! ?? Couldn't be happier with my last two in store experiences at this location!”

4.3 Superb265 Reviews

“Jose is amazingHe provided excellent customer serviceHe is very knowledgeable about Boost Mobile products and plansI will be back to this store because of the excellent service Jose provided”

4.8 Superb67 Reviews

“Rick has the best customer service. We went to the Crystal Lake location and didn’t have a good experience. Decided to drive out to FRG and were very happy with the customer service Rick provided. We will now make this our go to location.”

4.5 Superb93 Reviews

“AMAZING!!! I had my screen fixed by Cubano and he had amazing customer service. They fixed my phone screen in 40 minutes and at a good price ! They also gave me a screen protector”

4.6 Superb68 Reviews

“Been here a few times for various upgrades and such. Everyone I have dealt with here has been great. Going above and beyond to provide great customer service. Very honest and forthright with everything. I will continue to go back to this store.”

4.3 Superb64 Reviews

“Went in 2 weeks ago because my mom's ancient iPhone was on its last leg. Thank goodness we just so happen to have Adam Snarski help us buy her a new updated iphone. He was kind, patient, super knowledgeable, and helpful. This was so important to us as mom sometimes needs reassurance and support and Adam was the best. I'd have to say probably the best I've ever experienced for myself and I have been through all services. Because of his service I am considering switching to Verizon myself. Thank you so much Adam, you are truly the best!!”

4.2 Good145 Reviews

“Nellie was the greatest helped and answered all of my questions. Thanks Nellie it was a pleasure. It took a little while to transfer everything but that was fine seeing that she was so beautiful I had to.Thanks again.”

4.5 Superb39 Reviews

“The ladies here are very helpful and patient the couple times I and the girls were so kind to even help me make a new email account my old one was getting so much junk.”

4.8 Superb33 Reviews

“Aaron and his staff were exceptionally helpful dealing with software issues pertaining to my new phone and went above and beyond the service I’ve experienced at other t-mobile stores.”

4.1 Good64 Reviews

“My wife and I went here and Marco was just exceptional all the way around ,best customer service by far,He hD the best deal and had us out the door painlessly,ty again Woodstock boost mobile and Marco we thank you .”

4.2 Good40 Reviews

“Went in on a Saturday, talked to Joe,My wife had a new S24 ultra, and made mistakes and really messed up her Facebook and had multi logins Joe was determined to fix it and he did was very helpful and knowledgeable
She told his manager Jim he deserved a raise, for all his work getting her new phone working .”

4.6 Superb8 Reviews