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8:30AM - 4:30PM
1042 Maple Ave, Lisle
Mailbox Centers
“Ana was terrific she did everything for me in a timely and efficient manner. She was very friendly and greeted me as if she knew me. Being from Virginia this is very nice to see in this area since most of the service personnel in this area from what I have encountered are very unfriendly and make you feel like you have done something wrong. I would recommend her and this UPS store to everybody. Go see Ana!”
“Had great customer service at this location. Employee, Charlie was very helpful, knowledgable, kind, professional with assisting me with my Amazon returned packages for the first time. I really appreciated the service of being treated like a very valuable customer!”
“I have come in with questions about shipping costs and how it is calculated for my business and the manager, Nick, who's card i have, is extremely knowledgeable and patient. I did not know where to start and he explained any questions i had and options. Great people there.”
“My sister came in to ship out a package and only speaks Spanish so I stayed on the phone to help, but the employee that helped her was fantastic. Her name is Justine she went above and beyond regardless of the language barrier!”
“I only go to this UPS store. The owners (I think) Kate and Michael are hustlers! :0). If there is a line they keep it moving. They are efficient, knowledgeable and kind! Mike is currently helping me ship something odd shaped and is going above and beyond trying to help me find the most cost effective way to ship it. It's a huge (UPS) company with a small boutique feel and costumer service. Thank you ?”
“I was a customer for 11 years. Aviv and Tammy are an incredibly helpful couple who will go out of their way to help you.
Even before I moved to the area, when I contacted them by phone, Tammy was incredibly helpful setting up a mailbox for me and my parents.
On day 1 in Westmont, I lost my wallet during the chaos of the move, and Aviv and Tammy went out of their way to help me retrace my steps. They even pulled up security footage so I could check for my wallet both in the store and in the parking lot.
And finally, on the last week of my move out of Illinois, one of the most stressful periods of my life, both Aviv and Tammy went above and beyond. They helped me package some bulky items that wouldn't fit in my car or in the cargo container (this was a joint effort that involved quite a bit of muscle), offered me different options for rentals that in hindsight would have saved me money, and were just there for me with support and reassurance to the very last day.
Thank you, Aviv and Tammy.”
“I was just in to drop off a prepaid package, and a very irate man was in front of me raising his voice at the associate because he (the customer) didn't know how to send an email with his return code in it as he didn’t have a printer at home to print himself, as if that was the associates fault. The associate was trying to walk him through the process, but the man was having none of it. I have to give credit to Ryan, the associate, for handling himself very professionally and composed. The way this man was speaking to Ryan, I would not have been as nice as Ryan was. As I left, the man threw his package on the counter behind him and proceeded to cuss about Amazon. These workers don’t deserve this. Kudos to Ryan and his coworker for being so kind.”
“Sorry for the inconvenience, this is the manager of the UPS Store in Hinsdale. We are currently short staffed and are working to get the hours changed on google through corporate. For now hours are as follows:Monday - Friday 9AM to 5:30PMSaturday 9AM to 3PM.Thank you for being understanding, and have a great day”
“We had a great experience with Lilia at this location. She was attentive to our concerns and was able to assist us with the changes needed. We definitely recommend this location and Lilia's services. Thank you again for going above and beyond!”
9:30AM - 5PM
900 Ogden Ave, Downers Grove
Mailbox Centers
“I am a frequent UPS customer and visit different ones at different times depending on where life takes me that day and even in Chicago area. I have to say Lucas at this Downers Grove location went above and beyond and definitely exceeded my everyday expectations. No other location has provided the service and positive attitude that he displayed at this location. We live in a world of quick negative feedback to be shared and not enough positive feedback. I told Lucas I was leaving one, I keep my word. It felt great to walk into a business that values your business and wants you to walk out with a positive experience.”
“Your delivery guy tall bald supper nice always asking if we have pickups, and your 2 front desk guys abinash and Krishna, rally nice guys, and friendly, and always smiling”
“Cindy was spectacular!!!! She was so kind when I showed up from the warehouse location not knowing anything about shipping out packages (I found they weren't able to print shipping labels at the warehouse). She was patient and I'm grateful she went above & beyond to help me at the end of a long day. I really needed to get it out by the end of that day- which was on me- but she was so understanding. Thank you Cindy!! And UPS, she deserves to retire, help her out already. Sincerely, a returning customer because of your fantastic store manager.”
“The staff is courteous and helpful. It is a busy location but they process your transactions quickly and get you on your way. We regularly ship with them because they always deliver packages on time. Besides shipping, my company uses their mailbox and shredding services. They also offer notary services and document printing and scanning.”
9:30AM - 3PM
4 E Ogden Ave, Westmont
Mailbox Centers
“This is no doubt THE BEST location I’ve ever been to. The owner has trained his team well. The staff are always professional and attentive. I appreciate the service with a smile. I’ve been in the store when there have been a lot of customers and they still manage to keep everything flowing. Jacky and team, keep up the great work!”
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“I went to this store today to have several items return shipped. I screwed up on my end in not having the correct bar codes. Abby was super helpful in getting my mistakes corrected. Thank you Abby for your patience :)”