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“Javier was very friendly, knowledgeable and helpful.
Glad I went to the store to browse because I ended up purchasing the mattress I've always wanted.”
“Thomas & Michael were so friendly, they took their time showing us the different types of beds. Thank you for your clear explanations and answers to each of our questions.”
10AM - 6PM
6447 Grand Ave Suite F, Gurnee
Mattress Stores
“JR was a gem who kept the store open long enough for us to purchase two new beds and frames. He was patient with us and explained everything that we needed in detail and gave us a great deal. Thank you so much JR, we totally appreciate it!”
“We visited BeX Furniture Outlet yesterday and purchased a 12-inch full foam mattress. The mattress is so comfortable and firm, exactly what we were looking for! I also really appreciate Yvette, who was so accommodating, patient, and knowledgeable. She made the whole shopping experience easy and pleasant.
The store has a nice selection, fair prices, and excellent customer service. I highly recommend BeX Furniture Outlet if you’re looking for quality furniture and a stress-free buying experience. We’ll definitely be coming back for future purchases!”
“I went here on a whim and made my first big purchases for my new condo. First time moving out isn’t easy but they made it easy! I had such a positive experience with the whole staff there - even the delivery guys! The first couch I purchased didnt fit through the entrance. The delivery guys tried their best but it was too big. Thankfully he called right away and told me they had 2 smaller ones to look at. I got my new couch the next day and it’s perfect. I can’t recommend My Family Furniture enough!”
“Buying and setting up delivery was very simple. The mattress is great. A few weeks after receiving the mattress, George reached out to me to see how things were going. I told him the mattress was great, but I forgot to request having my old boxspring and mattress hauled away. George was very prompt and accommodating in scheduling people to take away my mattress and box spring. I will definitely use this store again when I need my next mattress.”
“Wonderful experience with Jean and Joanne helping us find the perfect mattress! They were knowledgeable and so friendly! We found the perfect Beautyrest Black series 3 firm bed and we are so glad we came back again for the best customer experience!”
“Our kind and knowledgeable salesman Richard showed us all our Tempur-pedic options then left us alone to choose our mattress. It was definitely a great experience! We love our mattress!
The delivery service was impeccable!
Thank you!”
“John was very knowledgeable and patient with me when I was trying to find the right mattress for my budget and my needs. I highly recommend this store and ask for John. I will definitely buy here in the future and ask for John. Fantastic customer service”
“Jessica was warm and attentive from the moment we walked into the store! She answered all of our questions and really took the time to explain every feature of every item we expressed interest about. Thank you for being so phenomenal!”
“Had an excellent first experience at Grand Appliance in Round Lake! Bruce was incredibly welcoming and patient while helping us choose our washer and dryer. He made the whole process easy and enjoyable. Highly recommend!”
“I recently bought all the furniture needed for my new apartment from Royal Furniture. They are affordable and quality material. I would recently them to my family and friends. If you go there, ask for Monica she is a great salesperson and so sweet and helpful. ?”
“My dad walked in there today and was greeted by Jack Eisenberg. He purchased 3 mattresses and was very pleased with the pricing, customer service and professionalism. 1st time customer and highly recommend this location! Thanks so much!”
“Matt was a pleasure to work with. He was super friendly amd very knowledgeable. Also, I appreciated his level of patience and going above and beyond staying to help me purchase past their posted closing time. Thank you Matt!”
“Grand Appliance was great service from start to finish! Robert was an awesome salesman and Jose who delivered and set up our new refrigerator was very knowledgeable, and all at a great price!”
“Darlene was absolutely the most wonderful person. What a sweet soul. 5 stars all around and a pay raise please, it is well deserved. Thank you girl. May you and yours be blessed. ☺️”
“Cacktus Furniture is a good place to buy quality furnitures and other house stuff. I bought my bed buy, rugs and comforter I love it, it’s prizing but it worth it. Thanks for the $75 birthday coupon i highly recommend”
“They are Amazing! They were quick and well educated!!!!!! I will definitely do more business! Thanks for the great customer service!!!!! That’s a bonus to the deals!!”
“Myrna and Keith were very helpful with the purchase of a recliner and a dinette set. The colors are perfect. The customer service I received was as if I was a queen. Great customer service. I will return.”
“I had a great experience at the Sleep Number store. Mia was a wonderful sales consultant walking me through the process of the purchase and demonstration of the bed. My mom will love her bed when it is delivered. Thanks so much, Mia.”
“It was hassle-less, almost. We walked into the showroom. NO ONE WAS THERE. Not even someone to keep an eye on things. We had to call an 800 number to get a question answered. Delivery was fat! Next morning. Delivery drivers were pleasant.”
“Adrian and the Pick-Up area people are really nice and made my experience shopping at VCF easy. I arrived at the dock 2 hours before opening (my mistake) but the dock people heard me outside, opened for me and got my furniture loaded.”
“Great instore experience, the staff were great. I have been skeptical about buying a sleep number, now I am happy that I did. Great product! Start saving your money now and buy a Sleep Number bed!”
“I love my custom barrel chairs. They swivel and they are the perfect size for my space. Rudolph’s kept me updated on my order. Rudolph’s provided great customer service with my order. I love them!”
“Had an excellent experience with the staff in the Vernon Hills store over two visits. They were open and transparent when we had questions and seemed to want us to get the most sleep and financial value from our purchase. Our mattress (P6) won’t be delivered for a while but we look forward to the rest once it’s setup.”
“Exceptional service and great customer experience. Michael was so helpful and treated me so kindly. After a day to think things over I went back and met Taylor the showroom manager and the fun continues! Her knowledge and hospitality along with Michael I ordered a new mattress, sofa and recliner. So happy and cannot wait for delivery!”
“It was the easiest buying experience I think we've ever had! I love this concept of hassle-free shopping and if I had a call, I just called and the answer was answered extremely fast and nicely. Thank you! I LOVE my new mattress and will for sure be back.”
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“Roy was knowledgeable, helpful, and great to work with. We hit it off right away! I’ll definitely be back and will recommend Grand to my friends. Install crew was awesome also!”