Victra, a Verizon Authorized Retailer in Deerfield, IL, is dedicated to providing an excellent experience for its guests. The store offers a wide range of wireless devices, including phones, tablets, and accessories. Customers have praised the knowledgeable staff, particularly Leron and Steve, for their exceptional service. Leron is noted for his straightforward approach, humor, and commitment to ensuring that customers' phones are set up properly. He takes the time to explain options and maximize savings through available promotions. Customers appreciate his willingness to stay late to assist them. Steve also received positive feedback for managing multiple customers at once, demonstrating his ability to handle high-pressure situations. While some customers experienced longer wait times due to the store's busy nature, the overall sentiment highlights the staff's dedication to helping customers with their needs and making the experience enjoyable. The team at Victra aims to connect technology to life in a trustworthy and fun manner, making it a preferred choice for wireless services.
Great experience- excellent service ask for Jonathan
March 2024
This place is my favourite out of all the other stores they have around. I appreciate the help and service I get by the associate Leron who’s always willing to help every customer.
February 2024
They stayed late after the store closed to make sure my 4 phones were setup and working correctly. Leron is the guy to goto, he was great. Straight forward and will tell you how it is bluntly. Kept us entertained and laughing while he was working. Will be going back here for his assistance with phone issue going forward
