9AM - 5PM
195 Milwaukee Ave, Lincolnshire
Banks
“Very professional and efficient service every time I visit. The staff is friendly, helpful, and always makes the process smooth and stress-free. I really appreciate the level of customer care here. Highly recommend this Bank of America location!”
“I have had a few loans with Metro Federal Credit Union. They have always been exceedingly easy to work with and provide great rates. I do want to not that Alfonzo is an all-star! He was able to work quickly on a loan I needed and was amazingly responsive to my questions and always had a great and informative answer that led me in the right direction.”
9AM - 5PM
55 W Lake Cook Rd, Buffalo Grove
Banks
“Excellent service from Ms. Olivia Romo! The account opening and credit card application process was handled professionally and efficiently. She was courteous, knowledgeable, and always available to answer my questions. The experience was seamless from start to finish. Thank you for your outstanding customer service and dedication to helping clients.”
8:30AM - 6PM
533 N Milwaukee Ave, Libertyville
Banks
“I highly recommend signing-up for the webinars that Jan and her team present. I've attended three of them and while the information presented is great, it's the questions from the attendees and the responses from Jan and her team that really make the presentation valuable as attendees ask questions I would never think of!
I have just started my journey in the home-buying process which has caused me some sleepness nights and I've considered not moving forward in the process. However, it has been great to be able to call Jan (multiple times) and she has been wonderful in answering all of my questions.”
“My experice here at Lake Forest Bank Lake Bluff has bien amazing with all the help I get here Lucy Santos has helped me with all my bankkng need she goes above all the time. Cindy has helped me with my banking need. Thank you for having great staff”
“Susan was absolutely fantastic and went above and beyond. She exhibited outstanding service and professionalism through and through. I cannot recommend her or PFCU enough.”
“Palatine Bank exemplifies customer service! For years I wanted to change my 3 different accounts from the very inept bank I was with for over 30 years, to Palatine Bank, but kept putting it off because I thought it woild take hours! Chris Turner of Palatine Bank took care of each aspect of my different accounts and she did it so easily and quickly! Palatine Bank can do everything at their location! I don't have to wait hours, or many days like I did with my old bank! I cannot recommend Palatine Bank more highly!!”
“My family and I have been going to this bank for many years. Everyone at this bank are always kind, thoughtful, and helpful and is willing to help you out with what you need.”
“The team at the Northfield location is next none!! They make you feel like you are their only customer. So helpful, so well versed. I love doing business with them!!!”
“Came in last minute, and Jay accommodated me. He helped me open a checking and savings account, was very kind, knowledgeable and overall made me feel great for joining the credit union, I think the guy deserves a raise honestly.”
“Great business place! Easy and fast service. Amar was my bank teller and he made it a convenient and safe transaction for me. Would definitely recommend him! Will be coming back to this branch.”
“I’d like to give a BIG shoutout to Liz, Lucy, Terri and Gina at your Lake Bluff branch. EVERY time I walk into the lobby I am greeted with big smiles along with Courteous, Polite and Professional service from each of these beautiful ladies, along with incredible senses of humor that have carried me through me through a mishap or three. They each always ask about my little family and their wellbeing as well. That is not always the case with every bank or business. These ladies deserve a raise! Thank you Liz, Lucy , Terri and Gina.
Happy New Year my friends”
“Worked with Iwona Horn on accessing my mother's accounts after her death. Iwona was wonderful - compassionate, responsive, helpful, professional - couldn't ask for more. Thank you, Iwona!”
“Stacey was awesome. She is always so fast and efficient. I get in and out quickly every time as a satisfied client. Thank you for always being nothing less than great!”
“After I left my business of 30 years I started over at Bakers Life. What a great company to work for. Tremendous opportunities while helping protect families. I feel great about the work I do and the support from management. Best company to work for on the Planet!”
“For once, an honest and caring bank to do business with. I didn't have anything but good experiences at Wintrust. I suggest switching over to them instead of BMO and Chase. Because for once, they're an example of how a bank should treat its customers.”
“Been a Customer since its opening day..
Great people. They get to know their customers, needs and families, your not a number, they try to figure out a way to make it happen. That's the right mindset.
A real community bank in a world full of govt regulations..”
“The employees at Deerfield Bank & Trust are wonderful. They go out of their way to help you. I have had interactions with both Liliana and Irina and they are very knowledgeable, kind and helpful. I highly recommend this bank.”
“Been here since 2009 and I have had the best service along with information, help with my accounts and gratifications. I’m glad to be part of Wintrust community banks.”
“The teller (? Jarvana) at the drive up window went above & beyond to assist my mom with ordering a new debit card. Her help & extra time/phone call was greatly appreciated.”
“I’d like to express my heartfelt gratitude to Maryna for her professionalism and kindness. She helped us with incredible speed, guiding us through all the documents, opening the account, and preparing everything we needed. It was easy, clear, and unbelievably fast. Thanks to her efficiency, we secured a loan for our purchase within just two days!!”
8:30AM - 4:30PM
One W Northwest Hwy, Palatine
Banks
“This is a great local bank for small business. Roy and Dorothy are very responsive and helpful with anything I have ever needed. I’m a happy customer.”
“Ive been banking here for many years. Their personal banking services, and their customer services are absolutely great. Their tellers are always friendly and their personal bankers (especially Catherine and Denise) are super helpful. Their online bill pay works well for both business and consumer banking and allows transfers, etc. They always have good coffee and snacks/treats for the kids and in general it is a pleasure to stop by the bank. I've never tried to borrow money from Wintrust.”
“Donya was so very helpful to me today! I had a big coin stash to cash in and she assisted me even though I do not have an account at Northbrook Bank. I will honestly think about going to this bank now because of the amazing level of customer service she provided. Both ladies at the front were very welcoming and helpful. I cannot thank them enough! It is so nice to go in and be helped to this degree.”
“I absolutely love LFB. I don't even live in Lake Forest, but my sister does and LFB is her bank so I'm a devoted customer. The personal relationships that they form with their customers is such a refreshing way to do business. Shilpa and Tom are just fantastic - they seem to know everyone who walks in and they have the same professionalism and friendly demeanor with each and every customer, every time. Also, I've been to the drive thru at the other branches when I have my dog in the car with me and they always send a dog treat out for him with my deposit slip. Such a small gesture sets LFB from the other massive banks who have to seek out government assistance because their ridiculous fees aren't enough to keep them afloat. If you are tired of being just another number at your bank and not being able to talk to a human when you call, go see Shilpa or Tom!”
“When I lived in Mundelein this was my preferred bank. It was a bummer when I had to go to the bank on Maple, but it was only because this bank didn't have the printer to give me a new debit card. I assume because they're a smaller establishment? The employees were always very kind to me and my children (if they tagged along). Complementary coffee, water, and candy was sometimes available if there was a wait for a banker. If I ever did have an issue they were very apologetic and worked hard to resolve my problem. I know most are quick to leave negative reviews, but after moving away I miss this bank. I now frequent a Wintrust near my new residence and it can't hold a candle to this branch.”
“Love the atmosphere in the bank. Everyone gets greeted with a smile and they make you feel like family. Morena has been wonderful to work with, and so have the other lovely women!Thanks for all you do!”
“Needed a large sum of nickels- the wonderful ladies at this branch accommodated my request that day; even provided me with a bag to carry all the coins. The transaction went smooth. Super professional and such fabulous customer service something that is lacking these days. Thank you!!!!”
“I had an excellent experience thanks to Tatiana and Dorothy. Both were professional, knowledgeable, and genuinely committed to providing outstanding customer service. They took the time to answer all of my questions, made the process smooth and stress free, and ensured everything was handled efficiently. Thank you!”