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“my internet went down this morning. called zentro and expected some sort of delay, much to my surprise antonio and larney, two of the nicest and most capable techs arrived in less than a couple of hour. fixed my internet in less than 20 min. i cannot thank them enough.”
“The man that helped us, Kenneth, spent 2 hours helping us transfer over my number, setting up a new account and a new phone. He was kind, patient, and great at his job.”
“I had an excellent experience at Verizon! Brandon went above and beyond to answer all my questions, set up my new device, and make sure everything was running smoothly before I left. It’s rare to find customer service that’s both knowledgeable and genuinely caring. Highly recommend!”
“Henry spent two hours with me working on a cell phone number transition. He was thorough, patient, and solutions oriented from the start. We resolved the complex issue because of his patience, initiative, and ability to navigate the Verizon support system.. Highly recommend Henry and this location.”
“The staff that took care of us was absolutely phenomenal. One of the best experiences I have ever had upgrading a phone. They even complimented on how well the papillons behaved”
“I literally never wrote reviews, but Jocelyn Collins gave me one of the best Customer Service experiences I can remember.
She waited on the phone with Verizon Customer Sevice and helped navigate and guide me through to resolution out of the kindness of her heart. She was not being paid commission and helped me navigate a complex network transition from ATT to Verizon.
This store is lucky to have such a hard working and genuinely kind person onboard.”
“I recently stopped by Verizon and Nevaeh made the whole visit so smooth. She greeted me with a smile and actually listened to what I needed instead of just trying to sell me something. She explained the plans clearly and helped me pick the best option for my budget. The whole process was quick, stress-free, and honestly way easier than I expected. Nevaeh’s customer service was top tier—I’d definitely recommend asking for her!”
“Sonny is the best. Guy was super easy to work with. Talked with loads of Verizon people and by far the most helpful. I would go out of my way to have him assist me”
“Vinay is the best! Super kind and patient. Went above and beyond for me and my family answering all our questions. Troubleshooting everything. We got 4 new phones! 10/10!”
“I came back in to add to my Google review because Jack did such a wonderful job with me. He ordered me a Google Pixel 8 Pro and it was free with my trade in. He put all the information from my old phone on my new one. Jack is the best!”
“These people are fantastic they can multi task on the multi task he worked on my issue for two and a half hours. Omar and Stephanie are the best. I won't go anywhere else.”
“They helped me very well here. They explained everything to me. They transferred all my information to the new phone. I had cricket. And it changed me to boost mobile here and I'm happy. Thank you”
“Omg what a lifesaver it was a long process due to the other company not trying to relase my number but she was patient and even helped me get my accounts onto my new device”
“Absolutely amazing service, Amir was the best person to help us possible. He was so kind, patient and informative about the company products and services that my family member was able to get her phone issues resolved and needed up arranging a new internet service with them after the visit went so well”
“Thanks to Anthony and Anissa for helping me out they made the process of switching so easy and fast that I couldn’t believe we were done less than an hr for switching 6 lines I was prepared to be there half the day but they made it work highly recommend this place, they have people that know what they’re doing.”
“Kelly you are the best! Let me tell you folks, I agree with Lisa B. Kelly had 3 customers that needed extensive assistance, but not me. LOL. Her voice tone was calm, yet professional. The way she handled each situation close to closing time, you would think the store just opened. I needed internet service immediately, just moved from Florida. Kelly provided me with the right equipment, explained what will happen, what I need to do, and it should take less than 15 minutes to set up. Got home and it took only 5. Kelly, listen to me, if you decide to go into another profession, choose Emergency Room, News Anchor or Radio host. Thank you again!”
“I recently upgraded to the iPhone 15 Pro Max with Boost Mobile, and it's been an amazing experience. The sleek design and stunning display make everything look vibrant. The performance is incredibly fast, and the battery life is impressive. Boost Mobile’s network is reliable, and setting up the phone was a breeze. The camera takes professional-quality photos and videos, capturing every moment beautifully. Overall, I’m thrilled with my new iPhone and the excellent service from Boost Mobile. Highly recommended!”
“Jennifer was very helpful and knowledgeable with the issues I had with my storage. She gave me the best suggestions that would not only help me but help me save money. She was very patient as I came in there with more than one issue and she was able to help me resolve both of them. She guided me step by step on what I needed to do next for both of the problems that she helped me resolve. I am very grateful for her help, knowledge and patience. And for also helping me save time which would have taken me a lot longer to figure everything out. Thank you Verizon and and especially Jennifer.”
“Breyanni was such a great help. We talked for a week before I made it in to upgrade my phone and she helped me get all of my information to the new one. Highly recommend.”
“I came here for a SIM card change and Shravani was really patient and helped me through the whole process. I love the customer services Boost provides. I have been with Boost for 5 years now and they never disappoint.”
“I was absolutely impressed by the exceptional customer service provided by Edoar. From the moment I walked in, Edoar was attentive and helpful, guiding me through the store and ensuring I found everything I needed. His knowledge and professionalism made my shopping experience a breeze. Thanks to Edoar’s outstanding service, I am definitely returning to this location and look forward to being taken care of by him again. Highly recommend!”
“Great customer service. Great Personality. Helped me porting my number to boost and recovering my Gmail accounts on new phone.
Great budget friendly price, too.
Thanks, Harry.”
“Stopped in last night at about 7:30 as I was having an issue with my SIM card activation. Both of the representatives were very attentive and cordial despite it being a bit late. One of the representatives was a new employee and, despite this, he was very knowledgeable and paid close attention to the issue I was having; he's definitely someone who was a good hire and someone I would personally hire.
Thanks y'all!!”
“People here are extremely helpful and work with you no matter how long it takes to find a solution. I previously was with AT&T, but now I'm never going back.
T-Mobile is awesome for hiring helpful people. Thanks, Yliana!”
“I stopped in this store because my phone wasn't working after leaving another MetroPC. Thanks to Vzma and her colleague, they figured out the problem and got my phone working! They both were so nice and took the time to figure out the issue. Thank You!”
“Great service. I came to visit the city and I needed to buy something for my phone and I found it. They are one of the places where you go for service and leave happy ?”
“Angela and Pablo helped me with a very complicated problem involving an older relative's phone and phone plan! They were so patient and knowledgeable about all the options. They also have a surprisingly wide array of phones and accessories for sale.”
“The young lady Sasha was a great help with me today informed me of things I needed to know that would make purchasing a phone inexpensive and easier totally fixed my situation and I left with a smile she’s awesome gooo Sasha”
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“Janeli was fabulous. I went into the store already frustrated because of an issue with an online purchase. She completely took care of everything in store and helped me get through working with Verizon’s online/phone team(which is brutal). Bilal who I believe is the manager was amazing too. He made sure everything was going smoothly and that I got the deals promised to me online. Highly recommend going to work with these two in person vs doing an online transaction. They made it easy.”