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“Joe was beyond helpful. I came in literally crying, overwhelmed by a shipping-related emergency. Not only did Joe resolve my issue in less than 5 minutes, he also talked me down & reaffirmed my self-esteem.
Give him a raise IMMEDIATELY!! If you don’t, that means you don’t care about customer feedback.”
“Okay , and as a busy time , Ms Perez is always so friendly and so helpful friendly polite, no matter how crowded the story is, she's always a blessing to you. Everyone is just truly helpful here. What a great experiencethe the right place location in the parking lot. They're so friendly, always clean and she's always so helpful. She even adds, pull up reform for my returns. She's such a blessing to the community and her staff.This is enjoyful experience for me.\\UPstore in a neighborhood school is always clean and professional looking all the supplies you would ever need. They even have mailboxes for you to buy if you don't have a mailbox so you need a special place to get your mail and the prices are so reasonable I am so thankful and grateful to come to this door for assistance.thank God for your support today”
“I always have a great experience at this location. Tig and the entire staff are always friendly, patient, professional, and helpful. They make it so easy to mail packages and handle returns. And you can get things notarized! Glad to have them in the neighborhood.”
“Went to this location for a finger-print appointment and Jackie and Charles were super helpful. They were able to accommodate me earlier in the day, and the process was very quick. Great work!”
“The Honore Storage orientation through their Andersonville facility was well facilitated by Iliana. I am very pleased with their customer service and easy access.”
“Bob has helped me a few times with notarization. He has been extremely thorough, kind, and efficient every time. When I've called to inquire, the team remembers my call and the details of what I needed. Love this place!”
“Al was very helpful and polite and professional he let me get my stuff done without being pushy and asking to many questions was very cool guy. This is what service is all about ! Not to much not to little .
Thanks UPS.”
“The employees here are professional and kind. They consistently go above and beyond and make UPS look good. I cannot say the same for other UPS locations I have visited.”
“I cannot say enough great things about this UPS Store team. If I could give them 10 stars, I would. From day one, they have consistently delivered exceptional service with quick turnaround times, incredible attention to detail, and a personable, approachable, and professional attitude that makes every interaction a positive experience.
As the owner and principal designer of J'Miracle Designs, I rely on trusted partners who can help me deliver a polished experience for my clients. Whether it's design presentations, marketing materials, large-format prints, or time-sensitive documents for commercial projects, this team consistently delivers with excellence. Most recently, they played an instrumental role in printing materials for a large-scale commercial project, ensuring every piece was produced accurately, professionally, and on schedule.
What I appreciate most is that they don't simply fulfill an order—they take ownership of the final result. They are proactive, solution-oriented, and genuinely invested in helping their customers succeed. That level of service is rare and has made them a valued extension of my business.
What truly sets them apart, however, is how they care for their customers beyond the transaction.
On a personal note, when my family unexpectedly lost a dear and close family member, I reached out to the team with my vision for an obituary program and a very tight timeline. During one of the most difficult moments for our family, they responded with compassion, patience, and genuine care. They listened attentively, guided us through the process, and paid close attention to every detail to ensure the final program reflected exactly what we had envisioned.
What could have been a stressful experience during an emotional time became seamless because of their professionalism and support. They understood the importance of the moment and handled the project with the sensitivity, urgency, and care it deserved. The final product exceeded our expectations and was something our family was truly proud to share.
This team has supported me both professionally and personally, and for that I am incredibly grateful. Their commitment to quality, customer service, and genuine care is truly best-in-class. I highly recommend them to anyone looking for a printing partner they can trust.”
8AM - 7:30PM
4740 N Cumberland Ave, Chicago
Mailbox Centers
“I came in with several items that needed to be returned, and the process was much more complicated than a typical return. Several different shipping labels had to be created, and I was even assisted with an item that needed to be sent through USPS.
The staff was incredibly helpful throughout the entire process, especially Ray. He was friendly, patient, and kind, and he took the time to assist me with everything I needed. Despite the number of returns and the extra work involved, he never made me feel rushed or like I was inconveniencing anyone.
Excellent customer service can make all the difference, and Ray truly went above and beyond. Thank you for making a potentially stressful experience so easy and pleasant!”
9AM - 7:30PM
917 W Washington Blvd, Chicago
Mailbox Centers
“The guys here are great!! Tig and staff are incredible. I visit 2-3 times a week and it’s the easiest experience. Couldn’t be more thankful to have them as my neighborhood shipment partners!!!”
“Adrian made the process so easy!
From booking online to check in and tour of the unit - thank you Adrian!
For sure recommend this location and ask for Adrian !
EDIT: Adrian also made sure my access code worked and showed me how to enter through the back garage as well
I was even able to get a lock for my unit onsite
I have my payments setup automatically online - so no issues there.”
“This is the best UPS store in the area. Nicest people, and they tape and print your labels for free. Sounds like nothing, but I’ve never encountered a store that does this. Awesome!”
“The staff here(Askash, Kevin, and Jenny) are very efficient and customer service friendly.
Grishma, I didn’t forget that you patiently check to see if the mail has arrived when I call.
I have rented a box at this location for over four years. This isn’t the staff I first started with , but they’re best so far. You guys are awesome and HONEST!!!Thsnks for the great service.✌?”
“The workers at this store are always helpful, knowledgeable, professional and friendly beyond the norm. I drive out of my way to do my mailing and order services.”
“Convenience— there are many store in town. Friendliness: so far, all UPS folks with whom I have worked have been helpful and pleasant! Makes the chore so much better.”
8AM - 7:30PM
623 W Lake St, Chicago
Mailbox Centers
“The gentleman was super helpful today. He specifically asked if I was looking for UPS or USPS for my large envelope. He also gave me a more rigid envelope for my package at no charge. Would definitely recommend this to others!”
“Fast and easy processing of my business in the store. Very amiable and accommodating personnel. Assist spontaneously with heavy boxes. Assurance is guaranteed. Safe and efficient service.”
8:30AM - 6:30PM
1189 Wilmette Ave, Wilmette
Mailbox Centers
“It was an exceptional experience. Harsh exceeded expectations by providing exceptional assistance in obtaining the necessary flyers. They were articulate and knowledgeable about my requirements and recommended alternatives. I will definitely return in the future, and I highly recommend them if you are in the Wilmette/Evanston area.”
9AM - 6PM
1440 W Taylor St, Chicago
Mailbox Centers
“Absolutely A+ customer service. Very friendly, speedy, and proficient. I genuinely enjoy coming here (HIGH praise for a shipping store) and think you should bring them your business.”
“Visiting this UPS Store a second time, but this time with a large delivery, and once again customer service was superior. The associate who assisted me -Dave- helped me with packing the box and answered all of my questions in a kind, unhurried and professional manner.”
“The staff working the afternoon of Tuesday June 23rd, 2026 were absolutely amazing! I didn't catch their names, but they went above and beyond to help me.
I arrived with several boxes plus a bunch of loose items that still needed to be packed. They were incredibly helpful, patient, and friendly, making the entire process quick and stress-free. I was in and out much faster than I expected.
Everything arrived at its destination on time, and the packaging was honestly the best I've ever received. Thank you for the outstanding service, and I'm sorry for showing up just five minutes before closing! I truly appreciate your kindness and professionalism.”
“I always get a UPS mailbox in every state I am working for a period of time!
Hands down, this is the BEST UPS STORE I have ever had the pleasure of doing business!!! The staff is AMAZINGLY kind and always greet you when you come in!
Chris, the store manager is like none other!!! He is knowledgeable, kind, understanding, nonjudgmental, and his heart is NOT filled with a drop of prejudice! Hallelujah ??
His concern is whatever it is that concerns YOU!!! I ADORE them all and wish them ALL the best in life! ??
It is under new ownership since I had gotten my contract, but it doesn't seem to effect much.
Now, the only issue I currently have is the difficulty with parking, which is NOT their fault!
Right in front is a bus stop and directly across the street is a HUGE parking lot for a restaurant that does not EVER get enough business to fill it!!! Soooo... I'll let that rest there!
On another note, MANY who have heavy packages to drop off or pick will stop close to the door as possible with their hazards on. Sadly, when they return to their vehicles, they'll have a ticket of $75 or more!
ANYONE can observe that this is one of Taylor Street's GEM of a spot, and you'll think the city will work with it, but does NOTHING! I don't link that issue to UPS but the greed of Chicago!
In spite of it all... It is one of my FAVORITE places to visit here in Chicago... And there's not too many!!!
Oh, sure, there's nice things to see here and architecture to admire, but sometimes the people surrounding them or whose employed there can make it an unpleasant experience... But NOT HERE!!!
Thank God ??”
8:30AM - 5:30PM
730 West Lake Street, Chicago
Mailbox Centers
“I have used East Bank Storage twice: once for an extended period and recently for a brief period.
East Bank is clean, dry, free of bugs, and safe when you visit your locker. There has never been any mold or mildew on my belongings.
The staff gives good customer service, especially Linda. She assesses what you need and can come up with a locker that is just the right size and within your budget.
I would recommend East Bank to anyone.”
8:30AM - 5:30PM
429 West Ohio Street Suite 105, Chicago
Mailbox Centers
“Great experience using this spot for a few months. Staff is really helpful/nice. Only thing to point out is that there are only two elevators and sometimes you will have to share it/have it be used by someone else if in case you're there at a busy time.”
“The front desk staff is very helpful every time I visit. I am local to the area and prioritize coming here to drop off my packages because its always a positive and efficient experience.”
8:30AM - 6:30PM
1555 Sherman Ave, Evanston
Mailbox Centers
“Have gone here 3 times in last 2 weeks, every time i was treated QUICKILY, COMPETENTLY, KINDLY, RESPECTFULLY.
They are very good at their jobs here, all of them ! Thank you for working hard to HELP PEOPLE !”
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“Great location! They process Amazon returns quickly via QR code and pack everything themselves. The staff is polite, and the lines move fast. Clean, convenient, and highly recommended!”