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“Great customer service. Angel helped me out. Had a bad experience with Xfinity. Got me all set up and out the door within 30 minutes. Everything explained clearly nothing was hidden and has answers to every question. Extremely respectful and well trained reps.”
“I was able to speak with Brianna about switching over and using my own phone. She was helpful and informative. I came back and got it done with her and she went above and beyond.”
“I had my battery replaced on my iPhone 13 Mini, one of the few shops that had batteries for this low selling iPhone. I appreciated the messages after I scheduled the repair, which was just a few days from when I scheduled. Thanks to this, I disconnected Apple Pay and Find My so the iPhone was ready for the battery replacement. When I arrived at my scheduled time, the man at the front desk took my phone and the case and brought it to a technician. The shop has a big and comfortably padded couch where people can wait. I listened to my favorite podcast on lifting culture and bodybuilding using a portable MP3 player. I was surprised that in just exactly half an hour later my phone was ready and the battery had been replaced without incident. I did not realize that replacement batteries are at zero when shops receive them. My iPhone was at 16 percent. The shop was gracious enough to charge the phone for 10 minutes to boost my level to 27 percent so I had plenty of charge for the trip home. I have a pocket cell phone charger. I wish I brought it. An advisory for customers to bring their portable cell phone chargers would have been helpful. Yet, I easily made it home on the charge I had with the brand new battery. I had great service and a quick repair with no problems whatsoever. Thanks guys for making this so smooth.”
“Honestly so impressed with this company!
Sam was super kind, helpful, and professional. The whole experience felt smooth and well organized, and you can really tell they care about what they do. Definitely recommend!”
“In and out in less than 20 minutes Erick was very helpful and made sure I was happy with my repair. Only giving 4 stars because I’ve had it done cheaper but definitely will be back”
“Paul provided one of the best customer service experiences I’ve had at a cellphone store. He was knowledgeable, patient, and took the time to walk me through all my options when switching plans. He even found me a better price than what I was previously paying. I truly appreciate his professionalism and support. thank you again!”
“Had a great experience here, upgrading my old phone. Dave was a king! He helped me through the process and even stayed late past close, making sure my data got safely transferred over to the new phone. Definitely coming back here for any future purchases or upgrades!”
“I was having trouble setting up my new phone. I finally ran into Jack today. He said time me and by my count 81 seconds later my email was fixed my display was fixed and my settings were all properly adjusted! It’s been more than easy working with Jack. I’ve noticed another review said this store is unique to all of the rest. That is definitely a true statement. I hope this review reaches the top so if someone is deciding on what Verizon to shop at they will come to this one! Jack is EXCELLENT!”
“Ryan gave phenomenal quality customer service. He was patient, knowledgeable of the equipment and has a great personality. He handled my service with the spirit of excellence and I am very grateful. Thank you Ryan & AT & T.”
“Anabel was awesome and patient with me I needed help with my iCloud account and she was super on helping me. I appreciate her effort and patience with me I’m disabled person with help. Thank you boost mobile for having a great person on your team. Keep up the good work”
“Juan on Irving park rd in old Irving park is patient, knowledgeable, trustworthy & and outstanding employee. He has helped me tremendously on multiple occasions.”
“Jasmine assisted me on transferring me everything from one phone to the other, sie also, helped me turned one phone on & the other off. Jasmine is awesome 👌 she made sure my services were provided. She was able to understand me & was thoughtful & genuine. She is one reason I will come back for assistance! She met my needs, she listened, is communicative, patient, she solved my problems. I like her personality/professional ethics. Thank you Jasmine till next time.”
“Absolutely amazing service, Amir was the best person to help us possible. He was so kind, patient and informative about the company products and services that my family member was able to get her phone issues resolved and needed up arranging a new internet service with them after the visit went so well”
“Gerardo at AT&T was amazing! He was so helpful, patient, and made the entire experience so easy. He took the time to answer all of my questions and made sure everything was taken care of. I really appreciated how kind and knowledgeable he was. I’ll definitely be coming back to Gerardo for anything I need moving forward. Highly recommend him!”
“Adrian is so helpful. He helped me get my new iPhone and internet air for such a good deal. I'm saving so much now. Thank you so much Adrian for showing me what ATT has to offer. Will be telling all my friends and family to come see Adrian. Great service and friendly attitude +++ willing to help. You don't see that too often these days. I'm in my 80's I know a thing or two about quality service. You can find it here. THANKS AGAIN”
“We had a great experience here of course is a high traffic store so be patient when waiting for service but everyone was so welcoming and the attention to every detail was great Maribel gave us attitude, service, and everything in between she will be our person to go to in this store.”
“Came in with my sister to get a new phone and was lucky to be taken care of by Miguel. He made sure we knew everything that we had available to us and then personally made sure everything was taken care of. I’ve never had a better customer service experience. Miguel was kind, patient, informative and personable. All around exceptional service and person. I’d highly recommend this store and him!”
“Thank you edoar it's always lovely to come in and see this young man always so helpful and attractive please everyone come in to this store great help great service.”
“Omg what a lifesaver it was a long process due to the other company not trying to relase my number but she was patient and even helped me get my accounts onto my new device”
“Just left the store . I’m glad I came here , the staff is very polite and easy to talk to . Spoke to Joel I believe his the manager but not sure . Anyways they have great deals on new lines , just switched over from Tmobile”
“The team at this AT&T location were very attentive and helpful. Daniel helped me find a nice case, Edd helped us set up our accounts and Raffy answered all of my questions. They are a great team and worked together to make sure all of our needs were met. Definitely recommend them for any at&t service.”
“Justin was super helpful and knowledgeable when upgrading my phone! I’m so happy with my upgrade- sorely needed after having the iPhone 11 for 7 years!”
“Nazar was a big help in setting me up with a new phone. My charging port had gone out and I was limited to my options but he found the perfect choice for me! Thank you!”
“I recently upgraded to the iPhone 15 Pro Max with Boost Mobile, and it's been an amazing experience. The sleek design and stunning display make everything look vibrant. The performance is incredibly fast, and the battery life is impressive. Boost Mobile’s network is reliable, and setting up the phone was a breeze. The camera takes professional-quality photos and videos, capturing every moment beautifully. Overall, I’m thrilled with my new iPhone and the excellent service from Boost Mobile. Highly recommended!”
“Had a phone issue and was randomly passing by the Verizon store so stopped in. Chris was helpful, personable and acted like we were just friends hanging out. Give this man a raise immediately. He’s not your typical in store rep. He’s upper management all the way!!!”
“Daniel did a great job of assisting customers all by himself on a busy evening. My cracker screen was repaired and the customer service was excellent. Thank you!”
“Lyly helped me out today 6/27 & made my transaction smooth and easy! Really told it how it was and save me a pretty penny! What a great sales associate and helpful as well! 10/10!”
“My wife and I just left AT&T (PR) and had an awesome experience. Gabriel was absolutely great to deal with. He took the time to break down and explain our Mobile bill. My wife then asked him about AT&T internet and he broke that down for us as well. He was very informative and a pleasure to deal . He also managed to save us a substantial amount of $$! Thanks Gabriel”
“Kelly you are the best! Let me tell you folks, I agree with Lisa B. Kelly had 3 customers that needed extensive assistance, but not me. LOL. Her voice tone was calm, yet professional. The way she handled each situation close to closing time, you would think the store just opened. I needed internet service immediately, just moved from Florida. Kelly provided me with the right equipment, explained what will happen, what I need to do, and it should take less than 15 minutes to set up. Got home and it took only 5. Kelly, listen to me, if you decide to go into another profession, choose Emergency Room, News Anchor or Radio host. Thank you again!”
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“My experience was amazing !!! 200% customer service oriented and willing to work with me . Phone was damaged and it would cost a good church to repair but I was not willing to pay that. Mohammed went out of his way to temporary change the sceeen for a small cost so I can back up the phone. He was simply amazing !!!! Highly recommend”