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“The employee quickly and easily handled my UK shipment, which was something three clerks at other branches (two at 540 N. Dearborn and one at 3024 N. Ashland) couldn’t figure out. She was also kind and warm. Also, it's small, not crowded, and easy to get in and out of.”
“I didn’t get the woman’s name at the front desk, but she is always so kind. I’ve been in twice because of the reviews. It’s so hard to find good places to go for good customer service anymore, and this one I recommend if you care about patronizing a place with great customer service, like myself. HIGHLY RECOMMEND.”
“I’ve always enjoyed prompt and good customer service at this location.
The only reason I give four stars is because they need to clean up and organise their walk-in customer area regularly .”
“Cute small and old style mail office conveniently placed in a small downtown area , I went for a couple stamps for postcards, the attention was really good , lola took time to search for some specialty stamps (american revolution ones) i was interested in , overall great service and wasn't busy at all”
“Best Post office anywhere. It’s the hidden gem of the Northshore. Lines are minimal or next to nothing, service is top notch. Clerks and Post Master there are polite, have manners and treat you like a human unlike the rest of the post offices around!! Anyone else that reviews this place and gives a bad review is most likely a hater. I saw someone post that this office randomly closes. That’s a total like! Especially at the times he posted it closed. I’m a frequent customer as in everyday bc my company sends me there everyday without fail at around 3:45 to process certifieds and this office clearly states it’s operating times and definitely is open and up and running EVERYDAY minus Saturdays past 3:50pm! The office does close M-F from 1pm-2-pm for lunch but for folks that know how to read signs they would see that clearly outside!! And the sign they put up inside at the entrance of the second door. DUHHHHH…”
“This is my favorite post office. Every time I come in, the staff is friendly and always willing to help. Craig, in particular, is great—always kind, professional, and a pleasure to chat with. He treats everyone with the same respect and warmth, no matter their age. It’s always a good experience here!”
“I don't send packages often, and the woman who worked today was kind and helped me with taping up my package - which I really appreciated. A great location and amazing customer service!”
“Naomi is fantastic. The others who work there are wonderful friendly knowledgeable individuals who if it were under my control I would give them a raise. If you need a post office there is no better one than this.”
“Went by for a passport service and found myself not carrying debit card or enough cash on me. The staff went above and beyond to assist with it and saved me a trip! Special shout out to Arnold! Great guy with excellent sense of humor! Friendly girls at the desk. I could see the camaraderie amongst the staff at the back and that certainly translates into keeping customers happy. Highly recommend this location.”
“Out of the seven post offices near my house that I visited, this location by far has the most polite employees.
It’s located just minutes off of I-290.
You can find a few free parking spots in front of the building otherwise. Also, there is a parking lot on the other side of the street that can fit more people.
This post office was pretty clean as well.
When I visited, there was only one other person in line.”
“I love this post office is amazing. I always come on Saturday mornings and the representatives always has a smile on their face and the line moves fast. I come here from the south side because of the service.”
“Walked in there 10 mins before closing time the lady at the front desk still took me in and helped me step by step.
She worked after hours to make sure I got done what needed to be done. Very friendly and professional lady, very patient with me and explained the process to me, will definitely go back to this place if I need services! Thank you!”
“Quick service if you get there early in the morning. Sometime long lines with a 15 min. To 20 min. Wait . Friendly USPS ladies behind the desk , very professional.”
“This morning a nice lady opened the door for me when it was closed, and she stamped the envelope instead of asking me to come back after an hour. Thank you so much ?”
“Always a pleasant experience coming to this location. Sometimes there is a wait. But the ladies at the desk will still acknowledge and let you know they will be with you shortly. And even apologize for the wait was you are being helped. People just need to have patience these days and many don’t. I’m always greeted with a warm smile, and great service. My favorite post office! Thank you ladies! Keep up the great work!”
“I went in today about a package I didn’t receive and everyone was nice! BUT BALIEY found my package and was a pleasure deal with! THANK YOU MAYWOOD POST OFFICE”
“Really nice staff! I wasn’t able to get passport service here, but the clerk was able to give me instructions to set up an appointment at another nearby location. She also double checked all my forms to make sure I was prepared. Which was much appreciated.”
“Came in on a Monday around 5:30 pm before closing. Not a long line. I was just dropping off some packages. The lady at the desk was friendly and I was in and out in 10 minutes.”
“I agree with others that there is rarely more than one person at the window to help which causes long, slow lines. Today, however, Shirley went over and above my expectations in helping me renew my passport. She provided exceptional service!”
“This post office is the best one in the area! Very efficient and warm employees. I don’t know her name, but the older black woman always meets me with a smile. This place is much better than Gunnison!!!!”
“Loading was ok but waisted my timeBecause Loading was bit confused with paper they should have better guidelines!Gave me a small paper like store receipt“ I ask for BOL they said I don’t that is all I give”Than I call broker and gave me number for BOL I need to have than they said go on out gate they will give you that than I got it with no problem!MailLoads are a bit weird!”
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“I came to the Lynnwood location to drop off bulk mail, something I’ve been doing for many years at various locations. I know the routine and what’s required at each one. However, a newer person in the back seemed determined to do things differently. They told me I needed to pay for something that was already paid and directed me to another area for help—where the staff had no idea what was going on.
Thankfully, I was eventually able to find a supervisor who, along with another supervisor, quickly understood the situation and handled it perfectly. Meanwhile, the original person who sent me on this wild goose chase stood by, telling others I was doing it wrong.
Let’s be clear—I’ve been handling bulk mail professionally for a long time. Nothing significant has changed with this process in all these years. Some people just need to come down off their high horse and stop acting like they’re reinventing the wheel just because they’re newer at this location I am guessing. Or they have been there a long time, and it is just crabby, at everybody. Even at their supervisors.
I always say enjoy life.
AND IF YOU DON'T LIKE YOUR JOB, JUST QUIT.”