T-Mobile in Lincolnwood, located at 3333 West Touhy Ave Space 11a, IL, is known for its exceptional customer service and knowledgeable staff. Customers have praised the friendly and professional employees who provide helpful assistance and guidance. Many have had positive experiences when purchasing devices such as the Samsung Galaxy S24 Ultra and iPhone 15, with staff members taking the time to explain various plans and find the best deals. The store offers a wide selection of the latest devices, including exclusive iPhone 15 deals and options from Samsung and OnePlus, all supported by America's leading 5G network. Customers appreciate the dedication of the Mobile Experts, who assist with everything from phone purchases to setting up new plans and accessories. While the service is generally praised, some customers have experienced issues with the touch-free payment system and the phone number selection process. Overall, T-Mobile in Lincolnwood is highly recommended for anyone seeking reliable service and the latest technology. For more information, customers can contact the store at (847) 673-5900.
Great customer service and efficient transition. Great deals and great service. Tuba here made it so easy to switch back to T-Mobile after 1.5 year with Verizon.
October 2025
Marcello Garcia at Lincolwood Mall store is great !!!! He really knows what he is doing. Highly Recommend!!!!! Thank You Marcello!
August 2025
Went into upgrade phone for my mother. Wasnt even sure if I could do it w/o my mother present. Brian was so helpful and fast. Explained all the options quickly and clearly and even checked to see if my mother was eligible for any promotions. My mother is very happy with her new phone. Best customer service I had in the... read full comment
