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“Carter was amazing! I came in wanting cheap earbuds because mine were broken. Carter not only took the time to review my account to decrease my plan, I left with brand new earbuds! I truly appreciate the amazing customer service!”
“Tony, was a big help with my transition from t- mobile. It was a complicated matter having forgotten my pin from T-Mobile..Tony looked at me & said, I got this, I'll get it done ..after a few phone calls he got me up & running..He is a great guy, calm & confident...Really good store at the mall, great team..”
“Krissy helped me multiple times within one week, extremely helpful and made sure to spell out the numbers for me instead of just a quick over view of what deals were available. Thank you!!!”
“What a great shopping experience. Jatin was awesome in helping us selecting our phones and cases to protect them. He took the time and patience to explain everything and did the transfer of our data to our new phones. Very happy customers!”
“Walked in with a issue with my service“Micah” at Verizon made sure when I walked out that my issues with my service were resolved in a timely manner. Great Service”
“They were great! Jose and Destin were very helpful and helped the process of switching over go smoothly! We appreciate all their help and the time they took to make sure everything went well!”
“Chris and Erick were very professional and effective with knowing what we need and accommodated my bf and I. I'm very satisfied with their service and proficiency. Great employees, applaud them and give them a raise they work hard and diligently. Not only did they be patient and help us with our questions, they also assisted in our purchases for 2 Iphones and internet for our home. Much gratitude and appreciation for Chris and Erick! I'll say it again; Great employees.”
“I just wanted to thank Jon for helping my family and I with exceptional service and support in switching our lines from Apple to Android. It was certainly a process and he was very thorough, honest (which is rare to find), and kind. Ask for Jon if you need any ATT support!!”
“Subject: Glowing Review for Tasha at AT&T New Lenox!
Dear AT&T,
I recently visited the AT&T store in New Lenox, IL, and had the exceptional pleasure of being assisted by Tasha. Despite the store being closed, she went out of her way to help me, demonstrating remarkable customer service, technical expertise, and a bright, respectful, and fun demeanor.
"...Tasha is an asset to the AT&T team, and I highly recommend her for her exceptional customer service and technical expertise. Please recognize her dedication and hard work!"
I wanted to share my experience with you, as Tasha truly deserves recognition. I also wanted to provide my email address (<your email address>) in case you'd like to reach out and thank me personally.
Please let me know if there's anything else I can do to help recognize Tasha's exceptional service!
Best regards,
Brian Mitchell
I hope this email will help ensure that Tasha receives the recognition she deserves! ?”
“Great help from Ahmad the manager gave me a great deal I couldn't refuse he helped me transfer my contacts and data as well as gave me a free case thanks again”
“Awesome experience, got the phone I wanted Samsung s21 with 128gigs of space. New client and staying for a long time. Nick thank you for all the help on transfering us over to Cricket!”
“We came here after multiple bad experiences at the Crest Hill store.
The experience was night and day!
This store was clean and well organized, the rep in the store was friendly and knowledgeable. They had the phone we were looking for and had swapped out my son's old phone with the new one quickly.
This is how all Cricket Stores should be run!”
“Jacob, the rep that took care of us is incredible! Calm, knowledgeable and worried about assessing what you need!! He is the diamond in the rough of lack of customer service these days! Any organization would be so lucky to have him!!!”
“The staff is always so friendly and helpful! They offer a straightforward and transparent experience anytime. I definitely recommend coming in for your cellphone service and accessory needs.”
9AM - 7:30PM
1399 Plainfield Rd, Joliet
Mobile Phone Accessories
“Went in there to switch from T-Mobile since they were charging me a ridiculous amount of money for one line. Very affordable plans and so far I love the service. Both the sales reps were courteous and attentive.”
“Very reasonable pricing for mobile phones and very affordable service packages. The manager, Brian C, is very attentive and thoughtful, as well as patient, with customers. I Highly recommend Cricket in Bolingbrook if you are looking for good products and service with the bonus of great customer service.”
“I had a fantastic experience at AT&T today. After a negative experience at the Lockport location I decided to take my business elsewhere. Douglas was extremely helpful and sat me down and helped me through the process that the Lockport location "couldn't" do. Douglas helped me out immediately. It was a great experience.”
9:30AM - 7:30PM
1701 N Larkin Ave Suite 601, Crest Hill
Mobile Phone Accessories
“Spanish Manager was a lot of help, glad my mom went here and got her new phone with out hassle. She liked the Dog speaker he showed her and He offered to give her a discount along with the car charger. Incredible”
“I cannot begin to say how thankful I was for Chris's help getting my email back up and running! He was extremely helpful and knowledgeable...and very patient in teaching me! I appreciate AT&T so much!?”
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“We recently visited this Verizon store in Lockport to upgrade 2 of our phones, We were blown away by the exceptional service we received. From the moment we walked in, Mital greeted us warmly and took the time to understand our needs.
The entire process was smooth and efficient, we were in and out of the store in no time with our new phones set up and ready to use. Additionally,
Mital went above and beyond to make sure we were happy with our purchase. She even made sure we understood the charges to account going forward on the upgrades we selected and even found ways for us to save on services we were already signed up for!
We couldn't be happier with the service Mital provided. She truly went the extra mile to ensure that we had a positive experience. We will definitely be returning to this store for all of our future phone needs. Thank you Mitel for the exceptional service!”