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“I have had the opportunity to work with Sally over at Custom Appliance several times over the years. We own four Investment properties and she has really worked with us to ensure that she takes great care of us and finds the right appliances for our units. Everything that we have purchased from her has been great and the delivery team has been extremely professional and helpful. I definitely recommend this business.”
10AM - 6PM
426 County Line Rd, Bensenville
Appliances
“Everyone, you have to check out this store for all your home needs. My refrigerator broke down had it for years, and had to rush to get one, Luke sales representative helped us so much, he is so knowledgeable, honest and friendly. I couldn't have a better experience. I'm so happy we went to A1 Outlet Store on Milwaukee Ave in Chicago”
“This is our 4th install from Central Vac. And as always they did a superior job, 1st at our house and then at our subsequent condos. That’s why we keep coming back.”
“Cabe was extremely helpful in finding the right refrigerator that fit the opening in my kitchen and explaining the process for the install and removal of my old fridge.”
“Highly recommend The Vac Shop in Westmont, IL for every one not only with Oreck but any vacuum cleaner issues and needs. Linda and Paul are not only incredibly knowledgeable but also the kindest and most customer focused professionals. They both have been in the field for quite some expressive years and will fix every single client issue with any budget in no time. Their store is extremely beautifully kept, inviting, and simply the neatest vacuum corner to even just visit for informative peak. BRAVO and thank you dear Oreck Clean Home Center Westmont! As need arises we certainly will be back! Katie M.”
“My AC was leaking and had Antonio come resolve the issue. He was prompt and respectful. Fully explained what happened and how to prevent it in the future. As anyone knows it’s difficult to someone you can always rely on but AnyTemp has been my go to for HVAC related issues since recently installing a new furnace for me. All their employees are knowledgeable and take their time to explain what’s going on which is greatly appreciated. Fantastic work and value.”
“Chris and Jorge delivered my furniture not just once but twice. They were amazing! Their customer service skills and just being genuinely caring in how they set my furniture up, shows they care about their job and they care about their customers. Thank you Chris and Jorge!! I hope to see you again. God bless you both and have a Happy Thanksgiving and Christmas!!”
“We have used Culligan products and services for the past few years and we have always been very satisfied. They are dependable, very professional and courteous. We highly recommend them to friends and family.”
“I had such an exceptional experience at this Home Depot location that I felt compelled to share it.
After visiting multiple stores trying to find a plant that matched the aesthetic I needed for my office, I kept running into limitations and was honestly feeling discouraged. When I arrived at this location, I was greeted by Aidan, who immediately stood out for his kindness and willingness to help. He took the time to really listen to what I was trying to accomplish and genuinely cared about finding a solution.
Shortly after, the manager, Shi, stepped in — and together, they went above and beyond to make something work for me. What impressed me the most was not just that they helped, but how they helped: with positivity, creativity, and a true customer-first attitude that I hadn’t experienced at other locations.
Aidan personally assisted me every step of the way, and both him and Shi made me feel like my request truly mattered. Even when I had to come back with a small issue afterward, Shi handled it with the same level of professionalism and kindness, immediately resolving it without hesitation.
It’s rare to come across people who genuinely care about customer experience the way they do. Their attitude, patience, and willingness to go the extra mile made a lasting impression on me.
Thank you, Aidan and Shi — you turned what had been a frustrating search into such a positive and memorable experience. I truly appreciate you both.”
“I came into Friendly Stitches after experiencing some trouble with my serger, and I walked away with a wealth of knowledge and pointers from experienced, kind-hearted sewists. I loved the experience and customer service so much that I brought my sewing machine in for a tune-up. The staff even helped me pick out a new machine at an amazing price, and threw in a free hour of sewing lessons on top of it! I cannot recommend this store enough. I honestly couldn't believe how much I learned in such a short amount of time.”
“I contacted them and got a response immediately. Their customer service was stellar, working with Mike and the technician, was a joy! They fixed the problem with my Stitchmaster sewing machine, and I was ecstatic that they were willing to work on it.
My only regret was that I didn’t buy a Juki machine from them instead of the stitch master from Tandy Leather.
Thanks for an overall great experience. I would highly recommend them for both service and sales❤️❤️”
“Kurt was excellent st explaining the carpet, pads, delivery time. Measurer came out. We went back to the store to order. The design team gave us out lay out options for the room to minimize carpet waste.
It was a very great buying experience. The installation team of Audi and Tony from Superior was in fact superior. Will be using Hone Depot again for our flooring needs.”
10AM - 3PM
3011 Butterfield Rd, Oak Brook
Appliances
“We shopped for our new home in 2021. Everything was smooth. I just wanna say Greg Schultz from Ferguson Oak Brook is absolute best. We had some issues with products and he resolved every matter. Even now 4 years later I would emailand ask him for help and he always super responsive and helpful. Excellent sales person!”
6AM - 10PM
2000 Butterfield Rd, Downers Grove
Appliances
“Went there today to get some connectors like wago. The help I received was great they were very knowledgeable and eager to help. I can tell they loved there job and on checkout the person was curious and polite. Even though those things SHOULD be the norm it's not anymore. So great job Home Depot”
“Countertop selection excellent and pricing very fair. Installers were very professional and everything looks wonderful. I highly recommed Home Depot for all home projects.”
“The Manager rectified the situation, and advised that no money is ever needed up front. She was able to refund the money when the floor services were not utilized. My floor needed prep work, that they did not offer. I would use them for another project in the future.”
“Reserved and rented a tiller to make a new garden plot. We always rent from here and haven't run into any issues. Employees are super friendly and helpful! I was talking with one guy about making a new garden bed and he suggested I use mushroom compost. We did and had a great harvest!
Only suggestion is that the website tells customers when equipment reservations begin during peak seasons and when walk in rental end so that people can plan ahead.”
6AM - 10PM
2101 W 75th St, Darien
Appliances
“Although I don't mind the natural smells hitting your senses as you walk in, the prices could be governed better. I paid twice I did last year for a lawn mower tune up kit. Another issue I have is the lack of floor personnel. I normally don't ask for help as I like to do the work myself and look around to find whatever it is I'm looking for, but if i can't find it, there's also nobody around to point you in the proper direction. Hence why I'm subtracting one star.”
“I had to get a new faucet and the supervisor in the faucet department gave me an incredible deal and was absolutely above and beyond with help. I feel bad cause I forgot his name. But I will be going back for any home needs for sure. Pretty sure , this is the only five star I ever gave.”
“I had a great experience at Home Depot thanks to Irene. She was extremely kind, professional, and genuinely helpful from the moment I asked for assistance. It’s not every day you come across someone who takes the time to make sure a customer is taken care of the right way, but Irene did exactly that.
She was patient, knowledgeable, and made the whole process easy and stress-free. Customer service like this is hard to find these days, and it definitely deserves to be recognized.
Thank you, Irene, for going above and beyond. Home Depot is lucky to have someone like you on their team! Sincerely
Bobby Spina
John Youngquist”
“Once again, saved the day. The heavy rains overcame the valiant efforts of my old sump pump. My local Home Depot had exactly what I needed. I find there is no middle road, however. Either someone from the staff jumps you as you enter their aisle.... or there is nobody in sight forever. I found what I needed.”
“Purchased a toilet 12/04/25 at store 1916, product proved defective 2nd week of April '26. Inquired to my local HD store, 1942 about a return even though it's past 90 days and lost receipt. Cynthia got the OK from store manager Marie Fox for a store credit. Awesome customer service! SPECIAL shout out to Gail, manning the return station, she did an exceptional job researching the purchase and closing out the return process. Gail is just the kind of front line employee Home Depot should have. She's a hard worker, pleasant, calm, and professional, doing a great job bringing a stressful situation to a wonderful completion.”
“I was really impressed with the vending services they provide. Not only do they service their machines regularly but they also stock them with some of the best snacks and beverages. Their process to order and fulfillment are second to none. This family owned business really takes great pride in servicing their machines and keeping people happy.”
“Employee of the day, week, month possibly year would be Leslie at the front. She greeted me this morning when I bought a propane tank. Working's hard working on Saturdays can be harder. It's nice to have people who care about what they do and I'll always be back to the store because of that”
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“I've used Pentwater cabinets in two bathroom projects, and I've been very impressed with both the quality and the wide range of color options. Jake was knowledgeable, informative, and a pleasure to work with throughout the process. The cabinets were delivered quickly, and everything went smoothly. I highly recommend Pentwater to both homeowners and my clients.”