Department Stores in Lombard, IL

“Yesterday I was fortunate enough to go into your VonMaur Store in Bloomington/Normal Illinois. It should be noted that my friend and I received incredible customer service from Karen in women’s clothing, Ann in Jewelry and from a gentleman who helped us in Men’s Clothing. All three Sales Reps were juggling other people while we were shopping (and asking questions as well) and they showed extreme adaptability, knowledge of inventory, patience, and kindness. We were seriously going to walk out with nothing when Karen asked us to try a couple of different dresses and in different sizes and to make a long story short, we both bought the last dress that each of us tried on because of her incredible salesmanship and knowledge of the product, material and fit! A great experience to shop in your stores and she even surpassed the attention test that I always attributed to only boutiques.”

“I recently visited JCPenney for the first time in many years, and the experience reminded me why in-store shopping still has its own kind of magic. I decided to stop in on Black Friday, mostly out of curiosity, and I was genuinely surprised by how many great deals I found. From clothing to home items, the discounts were impressive, and I ended up picking up far more than I expected simply because the prices were too good to pass up.

What stood out most was how enjoyable it felt to actually browse through the store. There’s something refreshing about seeing the merchandise in person, feeling the fabrics, comparing colors, and stumbling across unexpected finds. It’s an experience that clicking buttons online just can’t replicate. Walking through the aisles brought back a bit of nostalgia too—JCPenney has that familiar department-store charm that’s increasingly rare these days.

The store was organized, easy to navigate, and the staff was helpful even with the holiday rush. Instead of dealing with shipping delays or guessing how something will look when it arrives, I left with everything I wanted right away.

Overall, my return to JCPenney was a pleasant surprise, filled with great deals and the simple enjoyment of shopping the old-fashioned way. It definitely won me back.”

“The store is great, I really like it, but the opening hours are not true. I went there today and it turned out that it works until 8 pm, not until 9:30 pm, so it's better to correct the hours and tell customers that the store works until 8 on Sundays. I went in for 10 minutes and left. The employees politely apologized and asked me to leave. ???”

“Today, I had Eye exams, for both glasses & contact lenses. Target Optical is Eye Med, so in-network for most vision insurance plans. This has been my family's go-to for eyewear for years and will be our place in coming years, too.”

“I spent 2 days shipping here because we couldn't get through it all in one day! It's like a casino... You lose all sense of time when you're in the racks! 10/10 worth it to really look through every rack because the deals and clothes are amazing, but it is a disorganized mess. The bathroom was also a horror show.”