Shoe Stores in Lombard, IL

“Yesterday I was fortunate enough to go into your VonMaur Store in Bloomington/Normal Illinois. It should be noted that my friend and I received incredible customer service from Karen in women’s clothing, Ann in Jewelry and from a gentleman who helped us in Men’s Clothing. All three Sales Reps were juggling other people while we were shopping (and asking questions as well) and they showed extreme adaptability, knowledge of inventory, patience, and kindness. We were seriously going to walk out with nothing when Karen asked us to try a couple of different dresses and in different sizes and to make a long story short, we both bought the last dress that each of us tried on because of her incredible salesmanship and knowledge of the product, material and fit! A great experience to shop in your stores and she even surpassed the attention test that I always attributed to only boutiques.”

“Sonya was a wonderful help when I brought both my work boots and my casual boots in to be sent to the Red Wing factory for repair. She helped me prepare the shipping labels and ensured that upon repair they would be shipped back to my house rather than be sent back to the store where I dropped them off. After that was done she helped me with another pair of boots and several pairs of socks.”

“This 5 star review is for odalis usually every time we come here she takes really good care of us. But an incident happened a few days ago, this happened after I believe the manager had already left a employee with short curley hair kept coming around us while we kept looking for sandals, and every time we were looking moving the boxes and putting them back where they were supposed to. She would get in our way without saying excuse me , and it bothered her my daughter was looking around to pick out what she wanted to get. I get it if she was trying to fix the shoe boxes but it's common courtesy to say excuse me if your trying to get in people's way. I hope this gets addressed with that employee.”

“I went this evening to the store in York Town and I they gave me the best customer service. Omg the 2 on duty needs to do a class on customer service. Thank you for your patience and assistance.”

“Went to look for new shoes and was greeted by the staff and helped with all my needs. Was told that they didn’t have the size I needed and was helped by Madison to order the shoes to my front door! I totally recommend this store!”

“The store is always in good shape, everyone helps me when I need it, and they can order online for you if they don't have the size there. Love the clothes here, I'll be back :)”

“The ladies that worked on Tuesday night January 10 were the best. Excellent customer service, Extremely patient and helpful to every person that came in that store”

“I went to this location for an exchange Tuesday night and can honestly say the two women behind the register were not only helpful, but kind, accommodating, and had great personalities. They were busy but fast paced, they took care of all the customers around, and they made a great tag team. Such wonderful staff.”

“If you have a daughter doing any type of dance (i.e. jazz, ballet, tap) or even gymnastics, you have to check this place out!!! Especially if you don't want to invest in all brand new gear. They carry brand name items with a huge supply of previously owned shoes, leotards and dance outfits. They also sell brand new tights. My daughter just started a class at our local park district that incorporates jazz, ballet and tap this week. The instructor 'suggested' getting shoes, tights and outfits for all 3 types of dance. I knew I didn't want to buy brand new things not knowing which dance style my daughter would want to pursue after this class is over. So I searched for a dance store that sold previously worn/used dance gear. I am so glad I found this place! I emailed the store this week in one evening, not really expecting a reply. I made myself a note to call the next day. When I opened my email the next morning, I had a reply from the owner! They didn't have any store hours until 2 days later on Thursday but offered to come in that evening for us by appointment. Both owners were there (there is a dance studio upstairs). They had my daughter's sizes pulled out so we could just sit and try on right away. They were so helpful in guiding us on the right fit and making suggestions. The store is decorated very cute and has a 'fancy dressing room' (as my daughter put it). My daughter is already talking about going back to pick out her next jazz outfit!!!”