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“I was late on my Appointment today by 5 hours and I check N and got door immediately and loaded within 90 minutes and got my Papers quickly, tight docks But no way I complaining about this place and can’t wait to get another load from u guys.”
“If you're looking for a self storage facility that feels like home, Metro Self Storage is the place to be, and it's all thanks to the incredible manager, Scott!From the moment you step foot into the facility, you're greeted with warmth and genuine care. Scott goes above and beyond to ensure that every customer feels not just like a client, but like a friend. His friendly demeanor and approachable nature make even the most stressful moving days a breeze.One of the things that truly sets Metro Storage apart is Scott's dedication to building relationships with his customers. It's not uncommon to see familiar faces popping in just to say hello, share a quick chat, or even bring Scott a cup of coffee! This sense of community and camaraderie is something you won't find at any other storage facility.Scott's passion for what he does shines through in every interaction. He's always ready with a smile, eager to assist with any questions or concerns you might have. Whether you're a first-time renter or a long-time customer, Scott treats everyone with the same level of respect and kindness.The facility itself is impeccably maintained, clean, and secure. Knowing that Scott is overseeing everything gives you peace of mind that your belongings are in good hands. Plus, the rates are competitive, making it a no-brainer choice for all your storage needs.If you're in the market for a self storage facility that feels like family, look no further than Metro Self Storage. And when you visit, be sure to say hello to Scott—you'll be greeted with a smile and a warm welcome every time. Trust me, you'll leave feeling like you've made a friend for life.”
“Mr. Lee is amazing! His customer service is impeccable! I rented with Safeguard in the past just at a different location. But he was so nice and took the time to walk me through the whole process and explained everything so there were no issues or surprises!I also enjoyed the swing music while signing my contract!☺️Thank you again Mr. Lee!”
“I’m so grateful of the service provided to me by Anita and Luisa , they were very friendly and making me feel like I have a new family member , thank you for a great service”
“First time renting at life storage , from the very beginning they were very helpful . Very informative and helpful through out the process . I was told everything I needed and wanted to know . Amazing people”
“Came to check on a unit that we have had from 2017. Before new management took over this place was one I would never want to come back to. I decided to check on my unit today and when I say I’m impressed cannot describe the turn around this facility has had. The place is clean, smells clean, well lit, well secured and I feel more comfortable moving my items in and out of this location! I would recommend this storage facility to anyone I know! Ms.Nycole who is currently the store manager was friendly and very knowledgeable and respectful. Answered all our questions and concerns and was open to answering anything and everything! I’m glad she is here and look forward to working with her again in the future!”
“Thank you Abel!!!!! He was very patient, kind and extremely helpful. He made me feel secure in storing my things. Very much appreciated. He is one of the nicest man I met with great and humble customer service.”
“Today I got my storage unit and Jacqueline Z was amazing! She helped me find the perfect unit. She was very knowledgeable and patient with me when asking I was asking questions. She explained everything perfectly. I am very happy with the space she provided. Thank you Jacqueline!”
“I stopped by with my partner the other day to explore options for a storage unit. Al was super helpful and showed us different options. Al and Diona were just generally really kind and helpful during a tumultuous period for us. We appreciate you both!”
“Great place to go to is very easy and convenient. The staff is very friendly and welcoming. Amber was magnificent in showing me around and very through couldn't of asked for better service.”
“I appreciate the managers and workers at Life Storage, in general and while I stored my stuff throughout the years there. They keep a clean and dry facility. The manager, Ms. Chavez and worker on the couple days that I cleaned out my storage were very informative if I had questions and needed help. I am very grateful for their patience, guidance and hard work. Thank you. Keep up the good work.”
9:30AM - 6PM
2946 N Western Ave, Chicago
Self Storage
“We rented from Chicago Northside Storage for 7 years and were extremely happy with the facility. Diane and the office staff are so helpful and quick to respond. The only reason we left was to find a facility closer to our home. A great clean facility - don't hesistate!”
“This was my first time stepping into a storage facility and the young woman by the name of Letty provided me with excellent customer service and provided me with responses and information to all of my questions. I was looking to store office furniture for an office I recently closed. Thank you Letty again for your time and patience! Happy Holidays!!!!”
“This place is extremely professional, and the staff has exceptional customer service especially David. Had a wonderful experience coming here.Thanks Safeguard Self Storage.”
“Dámaris is a hard worker, values my time, and her time. She knows how to get things done and im always greatful to come in contact with people who are good at what they do!!”
“I would definitely recommend public storage, especially Stephanie. She was very helpful and had alot of patience with guiding me through filling out the form and explaining the policy. Thank you Stephanie”
“Sandra is the best employee metro has! She made it very easy to know what storage unit I needed . She was very polite , patient, and helpful. She was very understanding and helped me save time and money! 10/10 service would recommend anybody looking for a storage space.”
“The front desk Gentlemen was very helpful. Who is patient whoas great and then I went back and the young lady that was there? She was awesome, very helpful and she had patience as well. Those two people realize thank you so much”
“I went in just to check the prices and left with a booked unit just because Pat has such a great attitude and customer service skills.Pat is the best she deserves a raise and acknowledgment.”
“Rebecca was so friendly & helpful. She answered all my questions and took the time to show me different units. She provided me with extra information that was very helpful to me! I Recommend this location & working with Rebecca if she’s there!”
“Today got my new storage, store manager, LaShawn Mills was great explaining the process and showing me the storage options. Very professional and helpful. Thanks for your help, will be referring LifeStorage to family and friends.”
“Just wanted to Say thank you again to harmony For helping me out in my crisis of trying to figure out where to move My motorcycle .Very professional. Very calm, patient and helpful. I can't figure out what to ask for more from a business!!”
“Lisa and Efrain have both provided amazing customer service to me over the past few days. I am very grateful for their kindness and willingness to help me! Thank you is simply not enough! Amazing customer service, and beautiful people.”
“The team was professional, on time, and very easy to work with. They completed our move over an hour quicker than their initial estimate, and everything was delivered intact and without any errors or lost items. It was an icy day out, and they still managed to safely deal with the ice and slush without complaint. My wife and I would highly recommend them!”
“In our travels we stopped in Justice IL to check out the location and property. We were met by a tall handsome man named Tim. Who answered several questions for us. My sister was more interested in a 5X10 unit. He was very friendly and has a great sense of humor. Thank you Tim”
“Wendy was very helpful. She showed me the storage space quickly & explained everything throughly. She made this process easy for me because moving is stressful. Great job Wendy !!!”
“Sign-up was super seamless! Reserved a space online and within an hour was over there with the access code, space number, and the key/lock was conveniently ready for me inside. Super clean place. Carts available right at the entrance for easy transport.”
“I’ll definitely be calling these guys up again the next time I move. I was able to book them last minute, thankfully, at a time slot that worked for me. The estimate form was easy to fill out and I got a quick response with an estimate. Any questions I did have were answered very fast. Come move day, Luis and Nathan were the ones doing my move and they were great! They arrived on time, were very helpful, and were super fast in getting my apartment moved out and moved into the next. I appreciate them a lot as I was pretty stressed out with moving in general but they both helped lessen that stress quite a bit. The entire move took an hour less than quoted, and I paid less than quoted as well which is always nice. Highly recommend this company!”
“I had a great experience. The process to sign up was quick and easy. The staff are friendly, accommodating, and very helpful. I would recommend this location to anyone that is looking for storage.”
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“I will definitely give safeguard self storage five stars. Andrea was very professional and very informative. Before I exited the site I stated to her If I had to grade her for her customer service I would give her an A+. Great job Andrea very professional courteous and informative. ?”