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“They will give you a door around your appointment time.
Working hours 7:00 am - 5 :00 pm
Overnight parking on site!
Also in my case they forgot to call me for a dock door. If your appointment passed more than 30 min, go to the office and double check. Unloading took 1 hour.”
“This was the most seamless and wonderful experience I have had setting up a storage. Anita and chinika where the most wonderful people and made my life so easy by explaining the app to me.”
“Jorge's teams moved us out of our condo and into our new home. He and every member of the team was friendly, professional, and good. No damage. Quick, efficient”
“clean & exceptionally well-organized with a truly remarkable staff who are friendly, helpful, & genuinely pleasant to interact with. nycole in particular went out of her way to make my experience thoroughly grade A. if you’re in chicago & need a place to store your things, go here.”
“We needed a place to put our things after an out of state move. Our first two visits were okay. The third visit was absolutely AMAZING thanks to Vanessa. We realized we didn’t have enough space to store our things and had to get a second unit. Vanessa was SO KIND! I’m talking about super memorable customer service that was over the top great. She helped us navigate a stressful situation with understanding, patience, and a double dose of customer care. I wasn’t even going to write an extended review…. But she was so helpful on this visit. She was far and away the best person to assist us and truly understands customer service. 10/10 experience. Y’all give Vanessa a raise!!”
8:30AM - 5:30PM
60 Lake St, Northlake
Self Storage
“Great secure, clean and up to date storage lockers. Scott the manager in charge of the North Lake Metro Storage location, is a great guy to know and talk to if you have any issues or problems. Wish all managers were like him. Keep up the great work Scott and keep in touch.”
“I'm going back to get a storage unit. 9 years ago I had rented 3 big units. 2 of them for my futures and bedroom sets. The other one for my car. It was a nice place to put the stuff in this storage place.”
“Roberto was awesome!! I need a lot of help with my mom’s unit, and he was so efficient and professional! Facilities were very clean as well, such a breath of fresh air compared to other storages!”
“Wonderful organization, we rented an office space with Extra Storage and the staff really took great care of our needs. They hold our mails and reach out when anything comes in! Highly recommend if you need an office space or storage. Tim K is the assistant manager of the Bridgeview location and he’s been great to work with!”
“I am very pleased with this storage facility. Day was very wonderful and made me happy and the prices are very reasonable and the units looked great and not run down. Ikn that my stuff will be safe.”
6AM - 10PM
953 IL-83, Elmhurst
Self Storage
“Tina was so helpful finding the best option for the space we needed. Her customer service made this experience the best!! If ever need another storage room we will definitely return! Thank you again Tina!!!”
“All My Sons did a great job. We had a ton of furniture and boxes. The crew was very professional, careful and helpful. They all stayed until the job was complete to make sure everything was to our satisfaction. I would highly recommend.”
“Trevor was great and made the process quick and easy
I had to come back and give praise to Carlos as well. His customer service is unmatched. You guys are the best!”
8:30AM - 5:30PM
1944 N Narragansett Ave, Chicago
Self Storage
“Love this place been with them since 2017 8 years and it has become expensive.when from $280 too $740 a month. looking for something cheaper getting expensive for me but the place is well maintained would love to stay because it's a Secure place but after my accident can't really afford it”
“Laquisha is awesome she helps me when I need help lowering my rent she is very professional and is very knowledgeable about her building and ps business I recommend her any day to anybody. Thanks for being you.”
“I had an excellent experience with Public Storage at 17W170 Roosevelt Rd in Oakbrook Terrace. I stored my car there for about 14 months, and I’m genuinely impressed with how well everything turned out.
From day one, the facility felt secure, clean, and well-managed. Access was always smooth, and I had peace of mind knowing my vehicle was in a safe environment. After more than a year in storage, I was very happy to find my car in great condition with absolutely no damage or issues.
It’s clear that this location takes pride in maintaining high standards, and it really shows. I would definitely recommend this Public Storage facility to anyone looking for a reliable and trustworthy place to store their vehicle long-term.”
“Dan and Ally were phenomenal in helping me set up my storage unit and explain all the details easily for me to understand and follow! If you’re looking for a place for Short or long-term storage extra space storage is a great choice! I’ve been a resident of the area for many decades, and this company has come in handy numerous times!”
“Sandra is absolutely wonderful she really knows how to take care of your needs and by far one of the kindest sweetest person I've ever met. This place have the Best prices out of the other 3 places around Melrose Park and Franklin Park and overall very clean and convenient easy to get to storage units Thank you Sandra”
“Thank you Rene, for helping me stay and be a customer of you, and finding me better prices than other storages, I'll definitely be back just when your around. You have an awesome vibe.”
“The clerk Joyce is very nice, thank you for your support and services. Certainly public storage is a wonderful storage company. I have moved my sister from Pasadena California to LasVages. And used there storages, at that time. Thank for the staff at Lincoln St in Pasadena. And the store I n Fair Oaks, in that town. Thank you so much.”
“Great service from Jermaine and easy to communicate with! Since I'm deaf and he's willing to communicate in different ways and showed me around as well!”
“Thank you Stephanie again for all of your help. It was nice speaking with an Manager and not a robot. She answered all of my questions and kept me laughing. It's good to have a good personality dealing with the public.”
“I’ve been using public storage for a while now Rhonda is phenomenal. She’s always outside cleaning making sure everything is just perfect. The facility is very clean and she’s very professional with her customers. I’ve been renting there for two years and never had a problem. I do recommend renting here you will encounter the best Customer service while dealing with Rhonda. She’s an asset to the Company She is the Best thank you for taking care of all of us I do recommend if you need to store your belongings to come and see Rhonda”
“The ladies were very nice. They were closing but still allowed me to come in, they were patient and answered all my questions thoroughly. I left purchasing a unit and very satisfied.”
“Jeanine made my experience so smooth and efficient she’s so sweet and helpful I’m very grateful she was there to assist me! Bring your business here ❤️❤️ Very nice place 10/10”
“Came here to get a storage unit while in the process of moving, Latisha in the office was most helpful! She showed me different sized units and answered all of my questions. I’m very glad I chose to come here and would definitely recommend this place to anyone else looking for a storage unit.”
“A friend advised me to buy a room because I can't fit everything in my room anymore. Thanks to him, good advice, there's a lot of free space in the apartment now.”
“Well, let me start off by saying that I started to fall behind in my bills for a moment, and extra space storage was one of them (13th & Cicero). I stayed in communication with them while being alerted to all the fees that was piling up on my space… nothing can be more stressful! So after talking to one of the employees (“Kim”) She offered me a little Relief With removing some of the fee’s so I could get back on track and save my items from being Auctioned. There was no better time than now to take advantage of her kindness, so it was imperative That I make it down there as fast as I could pay this Outstanding bill. Boy I tell you that it was such a load lifted to know that I’m getting a grip on this situation again, Thanks to “Kim”, And Extra Space Storage as well for making it possible for her to offer me relief and situations like this…”I’ll Always Be a Customer”! Thanks Again!?”
“Fernando was amazing and very knowledgeable about the policies and procedures of the storage facility. He was super nice and this location seemed to well taken care of and clean.”
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“Sheila from safeguard was very helpful and had all the answers I needed to make the storage fea tal process easy as it could, the place is really clean and the customer support was great, thank you Sheila for your great customer service.”