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“Can't say enough good things about the service I got in this Machesney Park store. They were so polite and helpful in rectifying the mess the Belvidere store made in setting up my new Samsung phone and watch. This will definitely be my go to store for support and any new sales I make in the future. After visiting this store I now feel good about my decision to switch from Verizon to T-Mobile”
“Came in to switch over and worked with Cassidy. She was amazing. She knew what she was talking about and made sure I understood everything. She had all the patience in the world with me. I highly recommend working with her!”
“I came in and had an issue with charging my phone due to wear and tear. The attendant there was excellent, grabbed some compressed air, joshio was very kind, thank you!”
“It's always busy when I go there, have to park further out; but has what I'm shopping for & it's convenient. They moved the long line efficiently during COVID & had distance markers. None of stores do that now which I think should be necessary. I recently tested positive the first time in 3 years!”
“I was there to pick up a new phone for my daughter. The online order did not process on time. The lady working was able to get me the same phone and at a discounted price. She was awesome.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“I went there with a friend and I talked to a person named Jacob he was excellent very good like courteous everything was great I wanted to call up AT&T customer line and give a compliment what a good job that he was but they don't have a customer service line I talked to three different people”