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“Needed some round grill grates that nobody seemed to have for Memorial Day grilling. Had already been to several stores. Finally went to local Home Depot. Found one Weber grate right away. But the slot for the other was empty. Friendly staff person saw me milling around and asked if he could help! Unsolicited. Wow! Showed him the second grill grate size. He immed went to get a huge step ladder. Grill grate was not located in the first place way up high where he initially looked. Was on the other side, again way up high. This was a lot of work. It required moving that huge ladder from elsewhere and then again on site there. (He had been unboxing in another aisle beforehand.)He cheerfully brought down the second larger grill grate, asked if I needed anything else. Thanked him for his help. Thought I might browse a bit. Clearly this Home Depot is decked out.Decided to look for lighter fluid. Price was amazing! Strangely it was about half of the local, big box, discount store. (Hmm.) Got one. Will return the much more expensive big box version. (And they had zero round grill grates in their store.)Accomplished a lot, in a hurry, very pleasant shopping experience! Amazing.And FYI, I use a rollator. It hurts and is tiring to ambulate. The thoughtful, unsolicited assistance from this young man today was heart-warming. Truly appreciated.”
“Largest collection of annuals and perennials flowers near Rockford. Perennials are listed at the end of each aisle making it easy to find what you're looking for. They also have a friendly and helpful staff that are more than willing to help you.”
“Bob and Ann were both extremely helpful and knowledgeable. Thank you both so much for your professionalism and hospitality. Only place I’ll buy anything gardening related!!!! My pic is terrible lol old containers. Thank you again!!”
“This establishment is easy to find, and parking is very convenient and free. There are multiple entrances that are all very accessible even with adaptive devices.
The whole place is decorated beautifully and surprisingly clean for a garden center.
They have about anything you would need to plant or decorate any outdoor space from the dirt to hanging plants and everything in between. The prices seemed on point for everything we purchased. I can not speak to how well the little garden plants we purchased will produce as this is the first time we have purchased plants here, so I will update in the fall.”
“It's a pleasure working with this company. Friendly and knowledgeable staff. The service department does a great job and they back the work they do. It's hard to find places that will go above and beyond. Great service. I will definitely be returning.”
“They have a large verity of vegetable plants with more suppose to come in next week. A lot of beautiful flowers and baskets. Nice people who care about helping you with any question.”
“Such a lovely experience! The flowers were fresh, elegant, and arranged with great creativity. I appreciated the friendly service and helpful suggestions from the staff. The bouquet made the occasion extra special and was delivered on time. Excellent quality and great value. I will definitely order again!”
“Some employees are worth their weight in gold. Vicki in appliances at the Rockford location is of those employees! She is helpful, patient, kind, and extremely knowledgeable.”
“We bought a large group of trees from Ack Ack recently. I was so impressed by the process of picking out my trees via golf cart. They were very knowledgeable and helpful; while also making sure I chose the best quality. The delivery process and planting was worry free and smooth. I am glad I went with Ack Ack doing the install. The nursery overall, had a great selection of trees and was very organized. I love that Ack Ack is a family run business and I will be supporting them again, in the future.”
“Whether you’re working on a small DIY project or a bigger renovation, Home Depot is always a reliable place to shop. I’ll definitely be back for my next project! ??✨”
“I believe in giving recognition when you receive excellent customer service. The pharmacy techs here are ALWAYS friendly, fast, and super helpful. Ridge, one of the pharmacist went above and beyond to help me when my doctors office as usual took forever faxing my prescription. Will never go anywhere else for my prescriptions.”
Nurseries And Gardening
Nurseries And Gardening
Nurseries And Gardening
Nurseries And Gardening
Nurseries And Gardening
Nurseries And Gardening
Nurseries And Gardening
Nurseries And Gardening
Nurseries And Gardening
Nurseries And Gardening
Nurseries And Gardening
Nurseries And Gardening
Nurseries And Gardening
“I just wanted to share how incredibly positive my recent experience was. I have honestly never had such great service in a store like this before. What started as a pretty big problem was handled so smoothly that it ended up being only a minor inconvenience once they took over and then solved the issue completely.
Because of this experience, you’ve earned my business for the long run. I truly appreciate the care, professionalism, and effort your team showed.
A huge shoutout to Chris, Savannah, Trinity, and Ashley for going above and beyond and making this such a memorable experience. Thank you all again!”