I order a lot online and pickup in store at the pro desk. Always ready when I get there and the convenience is great. In addition, ordering online allows for a wider selection because you have the opportunity to shop from all Home Depot locations and shipped to yours for free.
March 2019
All friendly and helpful sales associates. As with any retail store some are more knowledgable than others. 99 % of the time I find exactly what I'm looking for. I do take the time to go online to check inventory and in-store location, saves time for those of us who don't consider shopping a social occasion.
April 2018
Customer service employees very rude and snobby. We now go to Machesney Park. Complained to manager and when we left, female employees shouted "Have a nice day! Don't come back! "We won't. This was in February of this year 2018.