UScellular is known for its excellent customer service and helpful staff. Many customers have reported positive experiences when upgrading their phones or resolving technical issues. A recent visit highlighted how quickly and effectively staff can fix problems, with one customer’s phone repaired in just two minutes. Reviewers appreciate the friendly and knowledgeable employees, who take the time to answer questions thoroughly. Overall, UScellular consistently delivers a pleasant experience, making it a reliable choice for phone plans and support.
Employees in the store are great. Online customer service is lacking.
May 2024
I went in there yesterday to pay on my phone plan and to upgrade my phone. They was very helpful and understanding about getting me the kind of phone I wanted.
April 2024
Would like to say thank you for all the help fixing my phone. After calling customer support and being denied technical support and the lady I spoke to said there was nothing they could do to correct the issue I was having. I came into the store and you had it fixed in about 2 minutes. Thank you so very much!
