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“We had been to SEVERAL other AT&T stores in the area looking for help and the only store that was actually able to help was the Wood River location! Troy and his team were able to help us combine our multiple plans into one when the Alton store, Edwardsville store, and even customer care could not help.”
“It was my first time in the store a few weeks ago. They offer a great selection of phones and accessories I wanted to give a shout out to Alexis and Tiffany they were so helpful and knowledgeable. Thanks for you excellent customer service.”
“To be honest I absolutely hate going to the store to do anything with the phones! I dread it so much I will hang on to an out of date phone for years just to not have to deal with it! However, I spoke with the sales associate Morgan, she was so understanding and made the whole process, super simple and enjoyable, and most importantly in my book quick! I am very pleased with my experience yesterday mainly because of Morgan!”
“Accidentally dropped my phone and broke the screen saver. I had purchased the protection plan. The staff replaced my screen and had me on my way in 5 minutes. Super ?.”
10AM - 8PM
4219 IL-159, Glen Carbon
Mobile Phones
“Darrin is a wonderful Mobile Expert! Got everything sorted on my account in less than 20 minutes. Whoever his boss is there should be an incentive for him regarding reviews and surveys!”
“First of all, thanks for being open on Sunday! We upgraded a phone today and went for a streaming bundle. Paul was the guy who helped us today. He went the extra mile for us and made this entire process smooth! Thanks Paul for your patience!! Verizon in Edwardsville should be glad to have you!!”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“The franchise owner, Roy, was extremely helpful when I broke the screen on my Google Pixel 6 Pro! Not only was the screen broken, but one of the main memory chips was scorched, and needed replaced as well. Initially, I was given a quote for the parts and labor to replace the screen, but obviously didn't know anything about the chip until the screen was off. Well, when I went in to check it out, Roy not only loaned me a phone to use while they waited on the parts, but he also told me that they were going to stick with the originally quoted price and not charge me for the additional parts and labor! Now, I'm a returning customer here because of something similar he did for my brother years ago before he owned the place, and will absolutely be a return customer here if I rver have issues again because of the way they do business here. I will be recommending CPR Glen Carbon to anyone I know having phone troubles. Thanks Roy!”