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“The worker was very nice very open funny good atmosphere set my daughter up really good with her iPhone 11 I really liked the worker he was really nice polite and a sweet guy and I would recommend anybody to go to him”
“Not only do they do a great job on repairs we also offer several options for prepaid cell phone service. Here's one from Ultra Mobile now owned by T-Mobile get 25 gigabytes of high-speed data unlimited talk and text for only $29 a month”
“Absolute 10/10 experience. Very thorough, and helpful. Answered any questions I had with no hesitation. And didn't overcharge me. I went for a screen repair, and it was only $90. Took my dad's phone to another place, and it was $150. They called me as soon as the part was in, and when it was finished.”
“I went to get a newer phone today..Autumn was my representative and was so nice, attentive and even picked out the best deal amd phone for me ! Highly recommend ? ?!”
“I lost my phone recently and was super stressed about losing all my data. AJ, the manager at Boost Mobile, was incredibly kind and helpful! He patiently helped me transfer everything from my old account—even without the phone—and made sure I didn’t lose a thing.
On top of that, he hooked me up with a great deal on a phone case and screen protector. It felt like talking to a friend, not just a store manager.
AJ made the whole process smooth and stress-free. If you ever need help, definitely go see him.
Highly recommend this Boost Mobile location!”
“Makayla was a huge help in getting my father's phone number ported over to a new phone which we got fir free as a new line! It took a lot of time and patience but we got it done.”
“Mattie was very helpful while helping my family upgrade our phones. She was very knowledgeable and friendly. Will definitely go back when I need to upgrade again or if I need any help. Thanks!”
“This has been a wonderful experience with Bryce and Sully. They were a refreshing contrast to the terrible experience I had with carper bagger reps I had at target! The guys here at the Att Alton store were outstanding and Professional. Sully helped me get my bill reduced. Both took their time with me as an elderly disabled woman. They explained things clearly and made sure I completely understood everything. Thank you for providing such quality employees.”
“Very satisfied with the phone and customer service provided by John at the Wood River location. He was very patient for us and was extremely knowledgeable. My boyfriend is still so happy his phone works now.”
10AM - 8PM
1837 Homer M Adams Pkwy E, Alton
Mobile Phones
“Tyler was an amazing associate helped us setup our new iPhone. Amazing customer service I hope cricket management sees this review he’s the best and most honest sales representative I have seen and he should be on the corp teams radar for promoting. I am a cricket customer of 10 years and a business owner the corp team needs to see the value in Tyler and his professionalism!”
“Amar was THE BEST person I could’ve asked for to help me solve some very difficult issues. He helped me solve everything and went ABOVE and beyond to make sure I got everything done right then because he could tell I was too stressed to do the process (as simple as it might’ve been) he even stayed at work a little after closing to activate another phone for me as well. I absolutely recommend this store; but especially amar. I was blessed to have him working when I went in. If I could give him 10 out of 5 stars I would. Thank you so much you truly helped me so much I am so grateful for your kindness and support.”
“Great customer service. The woman who works behind counter knows her stuff. I mean she is good. She has excellent customer service and very very helpful. TMobile is lucky to have her as an exceptional employee. Not kidding. My name is Kellie and Ed and I are on t mobile plan. She's been there a while. She definitely needs a great raise promotion or something. She takes pride in her job and it shows.”
“I am one that is huge on good honest customer service, knowledgeable staff, and effort. I live about 35 minutes away from this store in Missouri however due to how great they were to a good friend of mine I figured I should give them a try. The Boost Mobile near me tried to charge me $290 for 2 free phones, 2 single plans (even tho I asked for a multi-line plan and tried to force sell me all accessories and said if I didn't buy their bundle that the phones would cost me $99 a PC. NO THANK YOU!!Yesterday from the moment I called the Alton Boost store to verify promotions and general pricing to the moment I got home and actually had service I can say without a doubt I will not go any other phone store but ALTON'S BOOST MOBILE!!!While Chuck was busy transferring my phone numbers to the new phones he confirmed everything with me as the process went along. The store would go from just myself being the only customer in there to 4 or 5 others customers. Every single customer walked through the door was greeted with a genuine hello, how can I help you and everyone of them had entered the store saying "Hey Chuck" and every single customer walked out the door satisfied with in 10 or 15 mins from the the time they arrived. From assisting with payment processing, putting new cases or screen protectors on a device, to insuring that my service transfer was completed properly. The obvious pride Chuck takes in providing stellar customer service, his knowledge of Boost service and and the phenomenal reporte he has with the customers is rarely seen anymore when in a retail store. It was worth the drive to visit that store. I honestly do not remember the last time I walked out of a store feeling like my business was more than just a transaction.5 STARS isn't near enough to say thank you for the best customer service experience that I have had in a long, long time. No shady bs, no crabby staff. They go above and beyond to help each and every customer.For the 1st time in 2 years we can finally use our cel phones at home. ????????????”
“Excellent customer service! The lady was incredibly helpful and took the time to explain every promotion clearly. She made sure I understood all my options and helped me find the best deal. The store was well-organized, and the entire experience was smooth and hassle-free. Highly recommend this location for great service!””
“I've been with Metro PCS since 2018 and I've never had a problem with they're service, most of their system resets they'll alert you but they always do it over night so not many customers are affected (but remember they do alert you)I'd recommend them to anyone because some of us struggle from time to time, and you'll be able to extend your service without data for 72 hours if your phone's disconnected due to being short of fundsOut of sight”
10AM - 8PM
317 Homer M Adams Pkwy Ste I, Alton
Mobile Phones
“The associates here are always knowledgeable, and Seven was a great help with getting me and my partner the exact phone models we wanted! They explain their plan details well. The sales floor layout is nice here, too.”
“I recently switched from Mint to Metro by T-Mobile at this store, and I’m so glad I did! The staff was super friendly, patient, and made the whole process smooth. I even got a great deal on an iPhone 14. The service was quick, and they explained everything clearly. Highly recommend this location for anyone looking for great deals and helpful customer care!”
“I went in this month to pay my bill and was welcomed by an extremely beautiful and kind woman with the most persuasive eyes I’ve ever seen. Not only did I pay my phone bill but she talked me into switching my plans AND got me an amazing deal on a tablet for my wife since I had expressed that I wasn’t able to get her anything for Valentine’s Day. She was a breathe of fresh air and I’m so glad someone so helpful was there. Hopefully she will be there whenever it’s time to pay my bill again, I will drive to wherever she is working just for her great service.”
10AM - 7PM
12105 Bellefontaine Rd, St. Louis
Mobile Phones
10AM - 8PM
1911 Vaughn Rd, Wood River
Mobile Phones
“We had a very good experience Caleb helped us a lot as we are very bad with phones and computer knolege and he was helpful and very patient with us and we really appreciate the help he gave us.”
“Ahmad is so awesome with knowledge of how to use your system. He's very polite, courteous & professional to his customers. He makes you laugh so with jokers & it's always worth having to come back when we don't understand how to use our devises!!! He's amazing!!!”
“My husband and I went into the Alton store last night and there were 6 in line saying they were unable to check in. When we were all told to check in by Craig we told him we could not, he became so rude and said it works just fine. He came over and rudely spoke to the first person in line. He was able to check her in but it took him a long time and he could barely type in her info and get it to work. The same thing happened to all of us as we attempted to check in. He continued being rude and antagonizing. He made us feel like we were idiots. I asked why he was being so rude and he said, “you don’t know what we put up with everyday”. It’s his job. He continued trying to antagonize my husband. Myself and my husband were both very upset. I have never been treated this was by a customer service representative in my life. I asked for a manager and he said there wasn’t one there. We are seriously considering cancelling our services with you because of this one man. We have had phone, internet and cable service with you for the last 5 years but this is unacceptable. The other customers before us were yelling at this guy because of his behavior. Craig seemed to think it was funny. Educate your employees about proper customer service.”
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“They tinted the front doors of our business and did a great job. Got my appointment quickly, and have been very happy with the job they did. They had a lot of suggestions on what type of tint to use and we appreciated the input. Very knowledgeable in their field, I would recommend them.”