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“I have delivered here twice now on the dry van side and have had no issues as of yet. I have received a door right away and unloading has been under an hour each time. The way I go in you have to blind side to the dock but there is plenty of room for doing so.”
“I'f your looking for great nutrition for your dog or cat this is the pet store for you! If your dog is having health issues it's usually the food and good food is the best prevention for trips to the vet. Ask for Cameron he is super knowledgeable and patient when explaining the difference in dog food.”
“Best pet store in Chicago! I've been going there for 35 years. Healthier fish than any other store in this city! Tony is alright! Everyone has a bad day sometimes! And he has been working on his feet for 8 hours! Hey lady have some compassion for him, imagine if you worked on your feet for 8 hours and he came to your job and stopped you from going home at the assigned time? How would you treat him? Next time go earlier. I think Tony's last job was a bouncer in a lounge. Lol.just kidding. I love goldens pet store and everyone in it. Tony is a hard worker, he is very helpful to Mr Golden. And he is loyal to Mr Golden. That's what matters the most! If you want healthy fish; then go to Golden's. if you don't then go somewhere else!”
“I like to support small businesses, and this is one of them. They have all you need for whatever pet you have. They have 40lbs bags of dog food for $19.99. Very old school as they write out receipts. Staff is nice and will call you if a product you want came in. Love this place.”
“I just want to say the way some of these customers treat some of these wonderful and friendly employees is purely disgusting and disrespectful!!! I witnessed a customer talking aweful to a groomer and I had to put them in their place!!! I’ve been coming to this location for years!!!!! I hope Petsupply plus can agree some customers are not always right some are completely miserable and looking for an altercation especially at this location because that wasn’t the first time I witnessed this and props to the employees for keeping their cool and letting the customers talk down to them instead of lashing back. Whoever is in charge, protect your employees with all costs. My family been getting our dog groomed here for a very long time and all the groomers are amazing from the employees that been there long to the new ones I’ve never had a Problem!!! I highly recommend this store to anyone in the area. My German shepherd loves it here.”
“It's important to our family to reduce the amount of waste we put out into the world, so we were so excited when Gaia opened! We've been shopping here regularly for our dish soap, dishwasher powder, hand soap, laundry detergent, and fabric softener. We've also purchased other household items, skin care items, and even products for our puppy! Highly recommend for all your eco-friendly products and helping you reduce your carbon footprint ❤️”
“Was referred here by an associate to get help with tank repair and ended up not needing the repair I thought was necessary. So, I ended up taking a chance on buying a marine fish. Although, my wife was getting tired of losing fish we'd purchased from a store in Tinley Park and was losing interest from the hobby. I explained my dilemma to the store owner and he agreed to help me win my wife's trust back into the hobby. Let's say I haven't lost any live stock since working with him. Wife is back on board and excited to redecorate the aquarium. Thanks for the great store experience and future endeavors.”
“First of all, this store looks great. I had not been at this location before till 8/2/23. I had an issue with an online order and had to go in to resolve it. From the moment the phone was picked up till the moment I got my items, the staff, store manager and district manager, all were pleasant and super helpful. Needless to say, I may just come into the store going forward. The reason why I avoid retail stores now days is because of the lack of customer service. This store knocked it out of the park. Big THANK YOU to Kevin and Noe.”
“The groomers took great such care of Winston. We greatly appreciated the attention and patience that was spent. Winston is not even 1 1/2 so he is still getting used to being groomed.”
“I have loved Animal Krackers my whole life! This local business is by far much better than your standard chain pet stores. All the employees are very nice and helpful and their prices are great! The environment too is just so wonderful, I love the decor in the fish department. :)”
“I bought a puffer for a really good price because of a moving sale. The owner was welcoming and gave me his card to let them know how the avocado puffer does. I will be back next year and visit the new location.”
“Love this storeThey where so helpfulAnd helped meThey knew I was driving home several hrs and put the fish in huge bags with enough oxygen to make it home safelyLove all my purchasesEach and every one made it safely homeAnd survived the trip”
“Lissa and team are the best! My dog loves going there and always comes out looking and smelling great. Highly recommend if you're looking for an experienced groomer!!”
“GREAT SERVICE! I walked in with my young son just to look and walked out with some fish for his tank. They answered ALL of his questions, and there were manyyyy. They were attentive and treated him with respect. I loved the way they treated him so much that we walked out with several fish, snails and food. We are both excited to go back!”
10AM - 7PM
7340 W 191st St, Tinley Park
Pet Stores
“The store is great. It's clean inside. The staff is always helpful. I haven't tested them with pet questions other than where is this or that, but they seem like they can answer some questions. Keep up the good work.”
10AM - 1PM 2 - 5PM
9670 S Western Ave, Chicago
Pet Stores
“No long wait, but it appears to be more dog friendly than cat. Also I thought when I paid for services I wouldn't have to go home and do anything myself but I had to do the tick/flea treatment and to me if I'm paying for a service or something comes with that services than the servicer should do whatever comes with that”
“I enjoyed both visits. The support staff is so knowledgeable and loving of my pup ?. He was only on his second day of rescue and I learned so much from Santa and her Elf. We will be loyal!”
10AM - 7PM
4824 Lincoln Hwy, Matteson
Pet Stores
“I’m not from here and I can say I LOVE this PetSmart ! Out of all the ones I’ve went to I will definitely be driving 40 mins to this location , I have 6 leopard geckos and they take care of the animals; yes the tank is small but it’s well fix ! I wanted to buy something in the tanks witch was a moist spot & was told the manager brought it from else where the fact you did that was amazing bekuz a lot of places I’ve been to they don’t care as much it’s well showed they took there time in each closure !”
“The employees are nice. I just wish they had more staff there to get things done faster they onlybever have a couple of staff in the store at once they are friendly, but its hard to get to everyone quickly when they have to go back and fourth from one end of the store to the other”
“I love this place! My husband and I use to bring our boxer Chance here, but he transitioned. We now have a Rottie and I called to bring her in and Sandy gave me some helpful information.They are not only in it for the business. She saved my new dog from a potential hazard. Thanks Sandy!!!Yes you should bring your dog here because they really do a great job and I love how their oatmeal bath made his coat smell and feel.”
10AM - 7PM
17930 Halsted St, Homewood
Pet Stores
“I have a dog that has diabetes and I had my prescription for medical food from my vet, but for your competitor. I am disappointed that with this prescription in hand I couldn't purchase food for my dog. I would make more purchases from your location because it's closer to me.”
10AM - 1PM 2 - 5PM
6220 W 95th St, Oak Lawn
Pet Stores
“This is such a great to bring your children (dogs or cats)?the staff was very pleasant in answering my questions and made sure that I understood before leaving the clinic I was able to download what I needed thanks again see you real soon”
10AM - 7PM
4975 Cal Sag Rd, Crestwood
Pet Stores
“Have used this store for years , both cats are gone now this was a Christmas present for daughters pets. Still really like this store. Well stocked and competitive prices.”
“I love this Petco. Staff is always friendly and love how knowledgeable they are! Store is perfectly organized and always clean. I used to live in the area so it was convenient to go there but I've moved further away however I will chose this one over another. The puppy training with Leonard is recommended as well !”
10AM - 7PM
6220 W 95th St, Oak Lawn
Pet Stores
“Was helped by Josiah today. My items were over $100. Josiah checked online and was able to price match my items down to $60. Josiah is the real MVP. Good service like this is why I return to petco.”
“Even the waiting is all day on a Saturday for me coming from the far end of the North side in Chicago for my furry baby. I will wait until the end because his health is very important to me. I never meet the doctor of this place, but so far, it seems like he or she cares for the furry babies, not to mention some of the staff.”
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“I honestly don't understand the bad reviews based on my own personal experience. I have never dealt with the company directly. However, I have seen the results with the food. I have a Doberman who is used to eating home cooked food, but it was just too much work. She is fussy. I have tried all the premium brands and even imported food on Amazon that was not locally available. I literally bought this food out of interest and desperation. I was expecting to dump in the garbage. Was I surprised! She devoured it and has kept devouring it. The vet has commented on her excellent condition and many other dog owners as well. Whatever you are doing, keep doing it. I understand that you are in a highly competitive industry worth billions of $$$. I trust my dog to choose what is best for her. You have a client for life unless to sell to one of the big conglomerates.”