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“They will give you a door around your appointment time.
Working hours 7:00 am - 5 :00 pm
Overnight parking on site!
Also in my case they forgot to call me for a dock door. If your appointment passed more than 30 min, go to the office and double check. Unloading took 1 hour.”
“clean & exceptionally well-organized with a truly remarkable staff who are friendly, helpful, & genuinely pleasant to interact with. nycole in particular went out of her way to make my experience thoroughly grade A. if you’re in chicago & need a place to store your things, go here.”
“I had a great experience working with Lee when securing a storage unit. Lee is extremely knowledgeable about the facility and provided excellent assistance throughout the process. I highly recommend reaching out to Lee for your next storage rental!”
“Great secure, clean and up to date storage lockers. Scott the manager in charge of the North Lake Metro Storage location, is a great guy to know and talk to if you have any issues or problems. Wish all managers were like him. Keep up the great work Scott and keep in touch.”
“I had a great experience with Safeguard Self Storage. Justin and David were super friendly and helped me find a storage unit that was perfect for my needs. The building and units are very clean and well maintained.”
“Rent at the Diversey location. Great experience. Roberto help me a lot to find the best storage to feet my need. Price is very nice compared to other storage companies”
“Shout-out to Yvette & Angela thank you for the great customer service!! I will definitely give them a call if I need a storage space again. Beyond excellent service !!!”
“Had a great experience today opening up a storage unit with Fernando Vasquez. He was super helpful in finding me the right size unit and I will highly recommend Life storage to anyone seeking storage.”
“Jorge's teams moved us out of our condo and into our new home. He and every member of the team was friendly, professional, and good. No damage. Quick, efficient”
“Anita Provided Awesome Service Taking My Payment An Also Very Amazing Customer Service I Will Recommend To Family And Friends Thank Again Anita For Your Great Service”
“Spoke with Barbara at Public Storage (10024 Harlem Branch) She was very courteous and knowledgeable about the service I was Inquiring about! Such a pleasure to talk with.”
“Very happy with this experience. Harmony (site manger) did an outstanding job of taking me through the lease experience. Very professional, knowledgeable and thorough. I highly recommend trading with Metro Self Storage in Oak Brook Terra ce.”
9:30AM - 6PM
8320 S Cicero Ave, Burbank
Self Storage
“Patricia is amazing.
I left my phone on that gate entry pad. Patricia found my phone and looked up gate entries on the computer to find my name, and help reunite me with my phone.
Thank you! Very clean and well kept storage.”
“Leon and James are most professional and kindest managers since I opened my unit in 2023. The unit was ideal size and location since I moved and downsized my stuff from Bridgeview, plus it's so accessible to Midway if I need it. They are super responsive and accommodating and make everything a breeze to answer your questions- so helpful! They actually pick up the phone and are on site unlike other places where I have to wait and chase a human being!”
“Love the customer service the support was good in end out don't have to wait all day like some other company love in will share the experience with family in friends love it.”
“Carla at Extra Space Storage is wonderful! We have been using this storage location for years, and she has always provided us with extremely helpful and kind customer service that we greatly appreciate! Highly recommended!”
“Well, let me start off by saying that I started to fall behind in my bills for a moment, and extra space storage was one of them (13th & Cicero). I stayed in communication with them while being alerted to all the fees that was piling up on my space… nothing can be more stressful! So after talking to one of the employees (“Kim”) She offered me a little Relief With removing some of the fee’s so I could get back on track and save my items from being Auctioned. There was no better time than now to take advantage of her kindness, so it was imperative That I make it down there as fast as I could pay this Outstanding bill. Boy I tell you that it was such a load lifted to know that I’m getting a grip on this situation again, Thanks to “Kim”, And Extra Space Storage as well for making it possible for her to offer me relief and situations like this…”I’ll Always Be a Customer”! Thanks Again!?”
“Been here 10+ years. Veteran. Loved the management from Jason, Desi and now RD. management is top notch geeat amd understand BUT the pricing for long term customers could be better and more reasonable. Might be forced to move out soon if no changes happen.”
“I Albert Robinson rented a storage space today and manager Leandra help me get settled in and she was awesome very nice and very helpful. I was very impressed with her. Thanks Leandra polite”
“Came in to get a storage unit and was helped by Denise. She was extremely helpful and explained the process. I will be renting from her and recommending this place in the future.”
“Great experience, I opened a new Unit and the team was friendly and polite, very professional. Damaris the Manager was super friendly and joy to work with. Aquiel from the Sales team was super nice also. Glad I went with Extra Space”
“Went to Metro Self Storage in Franklin Park and they had the sweetest kindness well-behaved and well-mannered receptions she is so awesome and she has well communication skills and she is very kind her name is Sandra”
“Joey Rios, exhibited next level customer service as he went above and beyond. The customer service provided makes me think doing business with this location was good decision.”
“The representative was a tremendous help with me finding the right size storage. She did everything in a timely matter. There was a customer ahead of me and she serviced him quickly as well as me. No wasted time. Best service I've ever seen! The customer walked out happy and so did I!!!”
“Thank you, Sarah, for your outstanding help! I had some questions about my storage unit, and she quickly and efficiently resolved my issue in just about five minutes. She was kind, professional, and made the process seamless. I truly appreciate her excellent customer service!”
“Thanks to public storage for Rhonda her hospitality was rate to me in a high 100% her smile her attitude were high greeting me was so professional as soon as I came in the door I knew this woman Rhonda was the one I wanted to wait on meet”
“Katrina was absolutely amazing! She was so helpful, friendly, and kind—truly a God-spirited individual. Our conversation was refreshing and uplifting. She patiently asked and answered every question I had, making sure I felt confident and well-informed throughout the entire process. Her genuine care and professionalism ensured that I had the best experience possible.
I left beyond satisfied! I know my stay here while I navigate this new chapter will be smooth and stress-free. I’ve been a Public Storage customer for about five years off and on at different locations, but this has been the absolute best experience by far. Thank you so much, Katrina!”
“Very happy with this location and management responses to questions. The facility is clean and well maintained. We just made several changes to our space and all went smoothly.”
“Amazing customer service!!! I had to change my reservation a couple of times, then due to travel, I was difficult to reach. The manager was so patient and accomodating! I really appreciate manager Paul taking the time to help me and my daughter get everything set”
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“Sabrina is a sweetheart. She got me in, out & to my storage unit. Hopefully this overall experience will be a million times better than what I experienced at public storage.”