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“I thought I had to get a 200 dollar battery for my car; but the guy tested it and said I didn’t have to buy one. It’s simple but honest service is appreciated.”
“I went to the store to replace my headlights, which should have been a simple task! The service I received was Great!! Management and his staff, worked on my car until everything is fixed!! I appreciate what they did for me and they made sure that nothing they did was installed wrong.
I can’t thank them enough for all their efforts as they made damn sure my new lights were installed perfect!!!
Please pass along my heart full Thank and give that staff a Raise!! Edmund J Horvath Jr.”
“I’m super impressed! We called ahead, got a quote for a used tire, and pulled up and only waited for 5 minutes or less. They instantly serviced us and the service only took about 10 minutes total, not even!
We were there for under 30 minutes, got our tire instantly replaced and got a GREAT DEAL!
100% recommend Tires Unlimited!”
8:30AM - 4:30PM
4555 W 59th St, Chicago
Battery Stores
“I've never had a problem with their batteries if anything I've gotten at 2.5 yrs out of the used until I can afford a 200-250.00 battery guys are always pleasant answers questions and always tell make sure you keep your receipt in the car just in case!!”
“We're from out of state, and our truck started making a terrible grinding noise. We limped into the parking lot and diagnosed the problem. Wheel bearing. The employees went above and beyond helping my husband get parts and tools so we could get back on the road safely. Thank you for being there for us when we were so far from home!”
“Go to this O’Reilly in Hickory Hills, not the AutoZone across the street! They have better customer service, better prices, and their system works.
I went to AutoZone for a cap. I gave them my license plate and VIN…. but they couldn’t find my vehicle in their system. They asked for my make and model, which I gave, then if it was a 4 or 6 cylinder. I was pretty sure it was 6 but wasn’t definite. When I said I didn’t know, the guy helping me made a comment I considered rude: “Usually people know that information.” I didn’t feel comfortable guessing 6 if I wasn’t sure.
I went back to my Jeep to check, but couldn’t find anything to confirm it. By the time I came back, it was another guy helping me. When I returned and said 6, they found a cap matching the illustration on mine, so it was 6 cylinder. The radiator cap I needed was over $100 and wasn’t in stock at AutoZone… He had a different cap in hand and said I could get that one, but I didn’t want to buy a cap that didn’t match mine. When I asked the difference, he said…. I don’t know, they’re both caps……
Like be fr….
Anyways, I didn’t buy anything and went to O’Reilly.
Oscar at O’Reilly was helpful from the start. He has a Jeep too, so from personal knowledge, he knew it was most likely a 6 cylinder. Their system actually worked, and he confirmed it for me … plus, to double-check, he even came outside to look at it. I didn’t expect him to do that, so when I noticed O’Reilly went the extra mile while AutoZone didn’t … especially after I had to go outside several times to get my VIN and figure out the cylinder count … I really appreciated it. Oscar suggested checking it right away and explained to me why I most likely needed a new cap. He seemed very knowledgeable. Plus, the exact cap my auto shop said I needed was $55 cheaper in O’Reilly .
Oscar was great … don’t waste your time or money at AutoZone in Hickory Hills... Go to O’Reilly!”
“I had an outstanding experience at the Batteries Plus in Tinley Park thanks to Mike. From the moment I walked into the store, he was extremely professional, respectful, and genuinely helpful.
I came in looking for APU batteries for my semi-truck, and Mike really knew his stuff. He answered every question I had thoroughly and clearly. What stood out the most was that if he didn’t immediately know an answer, he didn’t guess or just tell me anything — he took the time to look it up and make sure I got the correct information. That level of honesty and attention to detail is rare.
On top of that, when I ran into an issue where one of my battery wires wouldn’t quite reach the terminal, Mike didn’t hesitate to walk outside to my truck and assist me directly with the installation. He made sure everything was connected properly and working the way it should. That’s going above and beyond customer service.
I even offered to tip him for his help, and he politely declined, asking instead that I leave him a great Google review. That says a lot about his professionalism and character.
If you’re going to the Batteries Plus in Tinley Park, I highly recommend asking for Mike. He provides top-tier service and truly cares about taking care of his customers.”
“My wife and I were traveling from Connecticut heading north on 57 when a piece of the undercarriage in front came loose and was flapping making all kinds of noise. A bolt was missing, and parts were broken off from the front bumper underneath.
I saw the O'Reilly's from the highway and decided to see if maybe I could fix it with duct tape or something.
Tommy was at the counter, and I explained the situation and he recommended twist ties and gave me a couple of good tips.
So, Tommy. Your advice was perfect. The twist ties endured over 900 miles of highway driving since we were there Friday the 20th. We returned home Monday night without any further issues.
Thanks for that great advice and we wish you all the best!”
“Interstate employees gave good service and advise I brought a new battery... I came to the store with the sense of leaving with a new battery...my conversation with the employees assured me buying was the way to go ???”
“Just had a spectacular experience at this location. Angel and his crew were informative, speedy, and had me in and out with a freshly installed car battery in 20 minutes flat. Huge thumbs up!!”
“So I went to o’reillys on 91 in stony island so irritated because my car cut off on me! Shun the manager was such a big help with great customer service! I highly Recommend him and the store they have everything you need”
“My experience was great. I was in serious need of a car battery with 30 minutes til close on a Friday night. Super helpful employee, Ozzie, grabbed my battery, practically ran to my car and. Got me out in 15 minutes. Good job.”
7:30AM - 10PM
2415 Ridge Rd, Lansing
Battery Stores
“Years ago I met a man named Scooter at O'Reilly's Auto Parts in Lansing. He impressed me with his warm welcome, professional expertise, and can-do attitude! He was like a breath of fresh air in the auto retail business. Since that day, I have returned time and time again only to receive the same outstanding customer service, singing his praise to my family and friends. On my most recent shopping visit, there was a little lady sitting on a chair, whose car had overheated. Scooter called a tow truck for her and was taking care of her until they arrived. She was telling me what I already knew, that he is a wonderful human being and amazing representative of O'Reilly's Auto Parts! I've never before left a message like this, and it is long overdue. BEST PLACE IN TOWN! Thank you, Scooter, whom I now call friend.”
7:30AM - 10PM
6710 W 111th St, Worth
Battery Stores
“Yah was extremely helpful in helping me find my output transmission seal. It was the correct part and the young man made it really easy and professional. Would recommend to coming to this store for all your needs. Thanks Yah!!”
“It was pouring rain I had no wipers and Noel came out and still helped install them, autozone was denying me the service will definitely start making this O’reilly’s my new go to auto part store!”
7:30AM - 10PM
14230 S Cicero Ave, Crestwood
Battery Stores
“I'm really thankful for Tony, he got me in and out real quick and was kind enough to put the new windshield wipers purchased on the windshield when it was raining outside. Thank you Tony! 11/13/2024 at 9:32pm”
“Abraham did a wonderful job on explaining what parts I needed and the best route pricing wise. Even gave some suggestions to a few mechanic shops. 10/10 experience”
7:30AM - 10PM
1458 Sibley Blvd, Calumet City
Battery Stores
“Daniel at this O'Reillys was very professional and helpful. even though O'Reilly didn't carry my part, he helped me locate potential carriers of the part that I needed for my old school project. I don't know the names of the other team members but they were pretty engaging as well. Appreciate the help guys!”
“These guys are simply amazing, very knowledgeable and patient was able to help me out with my vehicle. In less than 2 minutes identified the problem and did not waste my time. Thanks to
Sebastian and Luis five stars”
“I've had to use this store a couple few times because I'm a single mom and pretty handy so diy is a thing. They were very helpful each time I went including not having a taillight I needed which actually saved me almost $200 by finding it on eBay. Backward compliment but I can't say anything bad and the staff is very helpful.”
“My 1987 Caprice Estate wagon parts are some times hard to find.I go to Nick the Manager,and he finds my parts quick.I have been going to this store for years.Employees are knowledgeable and quick to help.I.also.have a 03 Taurus.They always have those parts(or will get them)
Thank you team members”
“Just stopped by and these guys really care about people. Especially people that live in the neighborhood. The manager and cashier were very firm but friendly.
Nothing but thankful for people like them and need to keep this place bc it’s necessary for Hyde Park/Bronzeville area.”
“Went here they gave me a replacement battery with dual terminals for a better price than a basic battery replacement, also traded my core for a lil more money off”
“Got all parts you need to spark plugs to KN air filters forgot his name but i think he was Mexican gave me tips to fix my Mustang 3.7 V6 2012 when i was having alot of turbo lags”
“Needed an AC recharge. Meke helped me and I really appreciated his positive attitude and customer service.
I came back today because I came here for wipers one day and I’m sorry can’t remember the guys name who helped me then, but he was cool and a big help.
Thanks for the good service here. I will return because of how I was treated and the good service.”
“I was looking for a part for my Chevy captiva, Will the store manager was extremely helpful. He found the parts I needed one was on site the other had to be ordered. He explained the other part would come in a week and gave me the best time of that day to pick up the part to ensure the part is on site. Will was friendly, knowledgeable and valued my time as a customer. This is my first time coming to this store but it won’t be my last! In fact I will only buy any car parts I need at O’Reilly auto, this store!”
7:30AM - 9PM
55 E 111th St, Chicago
Battery Stores
“Darrius is the man, He was very helpful, he went above & beyond. Darrius had a great attitude, and he wouldn’t stop helping until I was satisfied. He never complained not one time.”
“The customer service at O'Reilly's is always really great. I've been to multiple locations across Chicagoland, and it never fails, consistent friendly attentive customer service. I can't say the same for the other auto parts stores.I've been to all of them, and I decided to put a review here because of the consistency of great customer service.”
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“Josh went above and beyond to help me get my windshield wipers on. They were a little resistant. He also helped me identify the issue with the rear wiper's fit and talked to me about the warranties.”