“Needed a car while my own was being repaired. Enterprise's driver, John, picked me up at the repair shop and drove me to their rental office. The service and professionalism shown by Chris Gutierrez and his team was exceptional. Would highly recommend!”
“Enterprise deserves all the stars you can give! Thanks to all that helped me get my rental for my business needs. They have really kicked it up a lot!8/29-9/1 dates”
“Me and my brother went to this location yesterday 5/5/2021around 12:45 and the gentleman that was working was very nice to us and very helpful to us! This gentleman name was jimmy, he knows what he is talking about and very respectful! way better then the other location we went to and the gentleman at that location was very disrespectful to us. We walked in to this location and jimmy came right and said how can help you guys and we told him we were there to pick a car and got the information and we went to the car and it was ready for us! he had us walk around with him inspect car. Then we paid and were on our way! I would recommend this location!”
“I extend my appreciation to Chase and Mike for their assistance in ensuring a hassle-free and efficient rental experience. Their dedication and support were instrumental in streamlining the process. Thank you to the Enterprise Team! Keep up the good work.”
8AM - 5:30PM
12337 Illinois Rte 59 #135, Plainfield“Chris and his team are fantastic! Customer service goes above and beyond at this location with making sure your rental experience is going great. I travel for work around 70% of the year and renting with them always has been a pleasure.”
“The team at Yorkville Enterprise is top-notch. Our car broke down 30 hours before our long-planned family vacation. The team got us the right car fast, was friendly, and super easy to work with. We were wowed by our experience!!!”
10AM - 6:30PM
14 N Ohio St, Aurora“I would like to thank the lovely staff!! I wish I could give them 10 stars because the customer service I received and the patience they had for me was outstanding and over the top. I will definitely rent again from this location. Keep up the great work!!”
8AM - 6PM
1550 Illinois Rte 59 Ste 184, Naperville“Lilly is an awesome professional, this review is a little late because we still have the car for another week. We rented through Costco and picked up in Naperville. Gotta say.... Lilly is awesome...”
“I used enterprise again for my rental car and had an even better experience at this location because Rio always picked up the phone and was informative about the refund process, payments, etc. Thank you!!!”
8AM - 6PM
1311 N Lake St, Aurora“My husband rented a vehicle from this facility, I went with him to pick him up and return the vehicle. He rented the vehicle from online from their website and had reserved a traverse or the option was something similar he also paid for it in advance. This was 2-3 weeks in advance the time comes to pick up the vehicle he ordered, my husband spoke with an associate and he says there is no 3rd row suv available, however he could rent a mini van, which ended up being a Pacifica Chrysler, the trip was the following day to which my husband called me while I was outside with our children waiting to give me the news. Of course, I was NOT excited ? to be in a mini van, I told him to get a suv from elsewhere and to get the money back. However, he convinced me to give it a try as we were out of time for options as the trip was the following day. He ended up renting it, and it was actually GREAT ? ? ?. IT WAS A 2023 PACIFICA CHRYSLER, SUPER SPACIOUS FOR OUR FAMILY OF 5, I NOTICED THE DRIVE WAS SO SMOOTH, HE DID SUCH AN EXCELLENT JOB ?. THE PROS SPACE, GOOD GAS MILAGE, EASY GET THE CHILDREN IN AND OUT, GOOD ENGINE HE SAYS, TONS OF FEATURES LIKE ANDROID CONNECT, TONS OF SAFETY FEATURES WHILE DRIVING AND REVERSING, MY HUSBAND MENTIONED THE VEHICLE HITTING THE BRAKING ON ITS ON WHEN THE CAMARA DETECTING A BRANCH FROM A TREE AS HE WAS PARKING IT IN THE AVIS PARKING LOT FURTHER, THE AUTO WIPERS, FOR NOW THATS WHAT HE RECALLS, IT GOT US TO AND FRO, SO OVER ALL IT WAS GOOD. we both we're happy on our trip. The CONS where he says nothing he said the mini van was surprising a sweet ride especially for the whole crew of 5. HOWEVER THE ONLY REMARK I HAVE IS THAT SITTING ON THE PASANGER SIDE I NOTICED THERE WAS A FOOT MARK ON THE TOP OF THE WINDSHIELD. IT WAS SOMETHING I HAD TO STARE AT HERE AND THERE! MY HUSBAND TOLD ME TO BE CAREFUL AS THEY PROBABLY DIDN'T CLEAN IT BEFORE GIVING IT TO US, AND THE 'MARK' is still there, ill go through my pictures and upload it later, anyway Before dropping of the van my husband took it to the gas station to fill it up as it was previously, he also vacuumed it and washed it, When we dropped of the mini the service was good, we were in and out quite quickly. Over all good ?”
8AM - 6PM
902 N Lake St, Aurora“The many reviews about this place made me nervous. Luckily I got to work with Edgard and he made the process smooth. He has very helpful and friendly and got me back on the road fast. It was my first time driving a Tesla and he took time to teach me about the car and how to drive it.Ask for Edgard if you will be renting from this location.”
8AM - 6PM
1311 N Lake St, Aurora“I had an amazing experience at this location. Easy reservation, price true to expectation, good vehicle, no sales pitches, and very convenient and quick pickup/dropoff.”
7:30AM - 6PM
1311 N Lake St, Aurora“?EDIT. So I've since talked to the on-site staff, and he was very helpful. However... the general customer service call center (the ones that your phone calls go to when the actual site staff aren't available) were unprofessional and RUDE!!!!and they will apparently just try and argue with you instead of actually helping or finding out who can help. Especially Carlos. He wouldn't even let me speak to a supervisor. He asked me why I wanted the supervisor, and then hung up on me. He was horrible. He left my mother in tears after that call. I've since talked to the supervisor. She was professional, but she needed better employees.I'm just happy that the on-site staff at both the pick-up and the drop-off locations were very nice.”
8AM - 6PM
11914 Illinois Rte 59 #116, Plainfield“THE #1 HERTZ LOCATION AROUND!!! Fantastic Employees, Crystal, the branch manager is AWESOME and super helpful and a pleasure to work with! LaFeya is AWESOME and always has my car clean and ready when i get there! BEST HERTZ LOCATION AROUND WITH THE BEST EMPLOYEES!!!”
“Rampnow was amazing even returned my call on weekend and came Monday and fixed my lift chair. Very knowledgeable, friendly and understanding, great service from company and technician. Highly recommend”