“Delivery was on time, setup was expedient, and questions I had were answered. The delivery men were professional and courteous. As far as the purchase experience, Gus was patient and provided me a lot of time to find the best fit for me. Comfort and budget were my main concerns. I really think I got the best mattress for my needs. Really nice experience. No pressure.”
“John at Batavia location was helpful and knowledgeable. Great combination with also being very friendly. We feel he gave us great prices. Hope delivery and setup goes good as well.”
“Quick, no high pressure in store. Next day delivery- drivers were clean and polite and very quick. I have 4 months to ensure I love my new mattress or I can trade in for different style”
“Thomas was very nice and helpful and knowledgeable. He was able to help my mother find a bed that would work for her. He also sold me some pillows. One for my mother and one for me. Naperville store looks nice and clean. Will be back when I am ready for a new bed. Thank you Thomas we appreciate your help.”
“I came in to buy bedroom and couches and they had what we needed with great deals. Adam helped with all our needs answered all our questions. I will definitely come back and purchase more furniture.”
“I really enjoyed working with the new sales consultant along with her Trainer/mentor. My experience from beginning to end with great. I felt that there was a connection which is very important when selecting a piece of furniture that will be part of your home in lifestyle.”
“I recently remodeled my entire first floor. All furniture was sold or trashed. I've always wanted an Amish dining room table. It's gorgeous. Love it, love it, love it. I also purchased two Craftmaster swivel rockers and today ordered my sofa. Carrie is a wonderful salesperson to work with. Patient, helpful and knowledgeable. The store has great sales twice a year. Thank you so much for helping me to make my dream come true.”
“I walked in Ethen Allen on Rt 59 hoping to get help with short amount of time. Beena is a terrific designer and helped with all my needs and purchased more than I was planning to get.”
“Staff is always so friendly when we come in. Fun selection of a mixture of things. Clothes are gorgeous. Love their all natural body care items. Our favorite local shop hands down.”
“Rob is a very experienced salesman.Im glad that I’ve brought my pool him any questions I have about the pool he helps answer them. I highly to go to Rob if you are looking for a pool. He has a lot of patience and helpfulness.”
“Great service at this store and with great team workers. Andy the manager is very attentive, always available to answer any questions or concerns regarding any product in question. I have done and will always recommend this location.”
“This store has lovely furniture! Found exactly what we wanted and then some. James was very knowledgeable, very easy to work with and not pushy. We will be purchasing there again.”
“I wasn’t able to get exactly what I wanted due to the fact it’s late in the summer. I decided on a different set and it was delivered yesterday and I love it!”
“I love my furniture! I received my sectional today and im obsessed! The customer service is top notch. I rate this company a 10. Please shop with them, you want be disappointed!”
“We just had the most pleasant furniture shopping experience at Hometown today! It was so low pressure, and the associates were very friendly and helpful. The store has a HUGE selection with a variety of customization options and amazing prices. We can't wait to get our furniture and plan to come back for future items!”
“I just want to thank Alfred for being such a great person! My car was broken down and he helped us out! Such a wonderful guy and a great example of what it means to be a community.”
“I’ve been shopping here for several years. Their dedication to the client is out standing. Alyanna in particular is very responsive and a pleasure to work with. The furniture is affordable and yet you can find up to date styles among the large selection. Another plus for me is that I can actually see the pieces I look up on line.”
“What a fun experience this place is! It's got something for everyone. It was a bit like Etsy in person. I will be doing a lot of my holiday shopping here for sure. Jewelry, clothing, specialty treats, home decor. Really good prices too!”
“HIghly recommend! Nichole was so nice to work with and did a great job helping us choose our bedroom furniture. Delivery exceeded expectations! Cristian S. and Santos were friendly, respectful, and so careful not only with our new furniture but also when moving our old. Before they left they wanted to be sure we were happy with everything, and again just so kind. This company is very lucky to have them.”
“I had a great experience with Penny Mustard. I had Pia lole Sagun as my sales consultant. She was informative, and patient as I made my decision to purchase and catered to me an on my specific issues. Thanks Pia!”
“Excellent customer service! Definitely a kid oriented store and very welcoming to our two kids who explored while we shopped and did the adult stuff. We will recommend them to our friends.”
“Communication was smooth and they were very friendly. They came 3 hours away and set up the bed within 30 minutes. Very affordable as well! I would highly recommend them for anyone who is looking for furniture.”
“We had a great experience buying from HassleLess! My wife and I picked out the mattresses we liked online, then I popped into the showroom to compare and choose between them. We finalized the order online and had our new mattress 24 hrs later. It couldn't have been easier - and we saved a bunch!”
“Lots of food items from other countries lots of spices a variety of chips and dips and party items the ingredients are in most cases from other countries. Staff is friendly store is clean.”
“Truckers if you need this address: One Innovation Dr, West Chicago, IL 60185Overnight parking is available, restrooms in door 10;check in door 11; but if it’s closed or locked you need call your dispatch or brokerLoading time 1-2 hours”
“I had a wonderful experience working with Scott. He refinished and restored a 5-piece bedroom set that has been in my family for a long time. The end result was perfect, and we will absolutely be using his services again!”
“Walking into Walter E. Smithe in Geneva, I was simply hoping to find furniture for my living room and kitchen. What I found instead was an experience that completely transformed my home. From the moment Gary Louis greeted me, there was no pressure — just a calm, welcoming presence and a genuine desire to help. Our connection felt immediate, and I instinctively knew Gary was going to help me create the home I had only dreamed about. Gary thoughtfully guided me through sofa options, and somehow he quickly understood exactly what I was looking for. He even brought fabric samples to my home so I could see everything in my actual space and choose the perfect one. We talked through my vision, my budget, colors, scale, placement — everything from the kitchen table and sofa to a sofa table, side chair, sideboard for my 65” TV, and eventually bar stools. A few days later, I returned to the store and was amazed to see that Gary had created a digital room design showing a complete layout of the pieces we discussed. As we talked, he adjusted sizes and placement in real time until everything felt exactly right. What truly impressed me was Gary’s incredible eye for design. Based on the sofa fabric I selected, he pulled pillow fabrics I never would have considered on my own — and they were absolutely stunning. He had thoughtfully prepared options for tables, chairs, stain colors, fabrics, and accent pieces, making the entire process feel seamless and inspired. Within just a couple of hours, Gary helped me create two rooms more beautiful than I could have imagined on my own. And when the furniture was delivered, Gary was there to bring everything together. Seeing it all in place was breathtaking. My home now feels warm, beautiful, peaceful, and inviting in a way I never thought possible. I am deeply grateful to Gary Louis for his kindness, talent, vision, and care. He truly made my dreams come true.”
“Rachel is a very thorough and articulate sales person. Took care of all my needs and then some! Will be coming to TGE with all of my patio and pool needs! Thanks again Rachel”
“Had my first Sleepnumber bed for over 20 years. Jordan set me up with a new bed. It’ll probably last me another 20 years plus. Great sales rep, very good experience, and this new bed is now the most comfortable bed I’ve ever slept on!”
“What a great experience I had with Heritage Cabinetry. Greg, Rosie, and Brittany were great to work with and walked me through each step. Maurice, Rich, and Dave were Awesome! They completely gutted and remodeled my entire kitchen and it is beautiful! They were very professional and went above and beyond to make the kitchen of my dreams! Thank you so much! Five stars isn't enough!”
Bob's Discount Furniture is growing while its competitors shrink. The Manchester, Connecticut-based retailer reported strong fourth-quarter results in its first earnings call since going public in February, with revenue climbing 8.2% to $648.8 million. Full-year net revenue jumped 16.8% to $2.4 billion, and net income rose to $121.7 million from $87.9 million the prior year. CEO Bill Barton told analysts the company plans to open about 20 new stores in 2026 and sees a path to more than 500 locations by 2035, roughly two and a half times its current 209-store footprint across 26 states.
Wayfair is testing a new, smaller store design. The online home furnishings giant, famous for its endless digital catalog, is trying a different strategy for its physical locations. The company announced plans to open a smaller prototype store in Columbus, Ohio, scheduled for late 2026. Located next to the Polaris Fashion Mall, the new space will span approximately 70,000 square feet.
Online furniture giant Wayfair is setting up shop in Atlanta with plans for a huge 150,000-square-foot store opening in 2026. The new location will take over the former Walmart space at The District at Howell Mill shopping center. This marks Wayfair's second big store, following its first location that opened in Wilmette, Illinois, in May 2024.