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“Highly knowledgeable person, a delight to work with, immediately found best and quickest solution to meet my needs. Best experience ever. I can’t thank you enough. Definitely a well deserving five stars.”
“My experience was excellent at credit union one location in north lake your representative Edward ,mellisa, Antonio was great help with helping me get a credit card and was very nice and polite I appreciate your services and will recommend credit union one to all my family and friends”
“Great customer service from this bank! I have worked with both Stephanie and Lori and they have been a huge help working with me on my mortgage, heloc and helping me to open a business account!”
“Thank you so much to Lynne Huck! She was very helpful and I appreciated her assistance with my CD accounts and online account set-up! Big kudos to Lynne! - Cynthia L”
“All I can say is that I received top notch service, Longe Shungu went above and beyond, Can we have him cloned? LolWe need more people committed as Longe is to customer excellence, and to first northern credit unionsProtocol and proceduresThank you P.A.M”
8:30AM - 5PM
10600 W Higgins Rd Ste. 104, Rosemont
Credit Unions
“I wasted time going to Corporate American Family CC for a cashier's check for my house closing. I went to AA Federal Credit Union. It took 2 minutes with friendly and professional service.”
8AM - 5PM
5310 N Harlem Ave, Chicago
Credit Unions
“Caroline Firore was an absolute dream to deal with, wonderfully patient and incredibly helpful. I couldn’t have asked for a more helpful representative! She should definitely be recognized for her great customer service techniques!!”
“This advia branch is impeccable! I was so thrilled that I found a branch closer to where I live. I used to have to make a long drive to use their services. They are all so friendly and hospitable at this branch. I have had many questions about my financial situation and the many sleepless nights that I have had worrying, and the folks at this branch came to the rescue! All the tellers are so friendly and knowledgeable about how to help you with your needs. I was in a pickle about a week ago with needing a loan fast for some debt that I owed and they came up with a solution for me that helped me pay back the money that i owed to a collections agency. I am grateful to say that I am on my way to being out of debt and I have advia riverwoods to thank. Mike the branch manager is a great guy and he is very accommodating for any financial situation. He will work with you to find the solution that is right for you and your family. The rest of the staff are all wonderful and very friendly as well. They all deserve a raise and some praise! please forgive me for not remembering names, but they are all assets to the advia family, no pun intended! Keep up the great work advia riverwoods! Thank you for the peace of mind that I now have, thanks to you.”
9AM - 5PM
5000 N Cumberland Ave, Chicago
Credit Unions
“We had a great experience working with Khrystyna during our auto refinancing process. She was professional, efficient, and answered all of our questions clearly and promptly. Her communication was excellent, and she made the entire process smooth and stress-free. On top of that, she was very pleasant to talk to, which made the experience even more enjoyable. We truly appreciated her support and would highly recommend working with her.”
“U guys are unbelievable seriously best employees and costumer service and mechanics u guys seriously rock trust me ima be riding Passats all my life love u guys ❤️Seriously took care of me ?”
“I have been a member for many years and truly value and respect this credit union. The staff is efficient, reliable and very welcoming. I can't say enough about the amazing staff Maggie, William and Rebecca. Wonderful job!”
“It's a very professional credit union, the staff is friendly, I never have waited for more then 10 minutes before being helped. Security guard on site. Easy by bus or train, parking can take a minute .”
“I've been a member for a very long time. They have always been friendly and helpful. Their rates are always very competitive. They are a superior option to a big corporate bank.”
7AM - 8PM
11545 W Touhy Ave, Chicago
Credit Unions
“I opened a savings account with Alliant Credit Union because they offer great interest rates on their savings accounts and auto loans. I the account for several years but decided to close it. The banker/rep I spoke to was so kind and helpful and handled the transaction quickly and efficiently.”
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“I belong to PFCU since they took over the former Leyden Credit Union which I joined in the 1980’s. At that time I was very pleased with the service and the employees. Since PFCU took over the office in Franklin Park several years ago I have experienced nothing but excellent customer service and customer care which I never found at any bank. Today they worked with me from their Morton Grove location to successfully cancel a large duplicate transfer which was in progress. I would like to recognize Lizbeth and Heidi (and Maria when I work with her) for their efforts and commitment to customer service and support. I highly recommend them as your bank.”