Home Decor in Mount Prospect, IL

“I recently stopped in to look at lighting and found a wonderful display of ceiling fans and track lighting along with other lighting. . I had looked at a few other lighting stores and found Northwest had the best selection. Because of the selection and service I received, I purchased two ceiling fans and track lighting with beautiful pendants which Jessica suggested. I will go back when ready to order floor lamps. Jessica was a wonderful salesperson and was very helpful. She had great suggestions and was very good at getting back to me with questions I had. When the manufacturer of the track lighting sent an incorrect part, Northwest expedited the reorder of the part and had it delivered to my home.Also, late one evening when I called the store about the incorrect part, Jessica was with another customer and Thelma went out of her way to help me and called back well after the store's normal hours. She, too, offered exceptional customer service skills. I highly recommend this store.”

“I recently moved to the area and have stopped in a few times. What made me want to write a review is how great our last visit was. We stopped in for some cards and the manager or owner gave our toddler a big candy cane and talked to him about Santa. It was just really sweet and is part of what makes shopping at a non big box store special. I'll definitely be back!”

“Here goes my story. All I needed was a bathroom. From there the rest is history. Did I need anything else. No. I could tell you that they need a sign that tells you where the bathroom is.... The staff was busy and answered my question correctly. So there's that. Would I tell you that it was clean, yes it was. At least it looked like it was. The bathroom was the men's room so I can say at least it didn't smell. Was there soap, yes there was. Would I say I've been in worse, yes I have been in worse. It looked sort of clean at least where I was. I have been to much worse Ross's in the area. This is the part of the review that I tell you to have a great day and even better upcoming. This is also where I tell you to like this review if you want. This is also the part where I say that if you are reading this thank you very much. I hope you smiled today. I also hope you are doing well and good. Thanks for reading!!”