Crate & Barrel Outlet in Naperville, IL offers a wide selection of affordable, modern furniture and housewares designed by artisans and designers from around the world. Customers can find high-quality sofas, accent chairs, dining tables, and home decor, including lighting and rugs, all at discounted prices. The store provides a seamless shopping experience with helpful staff who are professional, kind, and attentive. Many reviews highlight the excellent customer service, especially mentioning staff members who go above and beyond to assist in finding the right items and making the process smooth. Visitors appreciate the variety of furniture, including couches and leather sectionals, and note that the store is well-organized and easy to navigate, with some mentioning the convenience of pickup services. The store also caters to drivers with amenities like washrooms and easy in-and-out access. Overall, Crate & Barrel Outlet is praised for its quality products, friendly staff, and good shopping environment, making it a popular destination for those looking to enhance their homes with stylish and affordable pieces.
I had the best experience with Brandi! I was so indecisive on what colors and styles I wanted and she was beyond patient with me. She helped guide me to a living room that will be classic and elegant, yet comfortable and relaxed. Thank you!
June 2026
Sean was very helpful in the showroom. He was very knowledgeable about every collection and the fabrics. He helped us narrow down exactly what we wanted. Would recommend going to visit the showroom and asking for Sean!
June 2026
Kaylee was so helpful! She answered all my questions and helped me pick the perfect sectional for my space. The process is surely worth the wait for high quality, semi-custom furniture!
