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“Five stars for Beatrice at U-Haul Moving & Storage of Niles. She provided outstanding customer service during a particularly stressful time.
Beatrice took my initial reservation over the phone and remembered a special request I had made when I came to pick up the truck. She was friendly and personable, and she answered all my questions fully and completely.
Several hours later, when I had run out of room in the truck I’d reserved, I called Beatrice for help renting a trailer. She once again remembered me and promptly told me to get over to her location ASAP, so she could help me before she had to leave for the day. She had the trailer, the hardware, and the technician all ready when I pulled in.
Beatrice was a shining star on moving day, and I am grateful for my experience with her!!”
Self Storage
Self Storage
Self Storage
“Carole runs the office on weekends and she is very efficient. This is a good clean place for storage.
She also recently worked to get my monthly storage rent lowered for being a long time customer.”