“Been going here for decades. I haven't found a better mechanic anywhere in the Chicagoland area and will go miles out of my way to have them work on my car.”
“recently visited Northwest Lube and had an excellent experience from start to finish. The team was professional, efficient, and genuinely focused on providing great customer service. As soon as I arrived, I was greeted promptly and they clearly explained the services my vehicle needed without any pressure or upselling. What really stood out was how quickly they completed the job while still being thorough. They checked everything carefully and even pointed out a couple of minor things to keep an eye on in the future, which I appreciated. It felt like they were looking out for me rather than just trying to make a sale. The staff was friendly, knowledgeable, and respectful of my time. The waiting area was clean and comfortable, making the short wait even more pleasant. Overall, Northwest Lube delivered top-notch service, and I’ll definitely be returning for future maintenance. Highly recommended to anyone looking for honest, fast, and reliable service.”
“These guys are the best! I had to get a blown tire replaced to get back on the road for a five hour drive so I could move my son to college the next morning. They stayed late for me! So generous! Excellent service!”
“I came in this morning for my regular tire rotation and was taken care of by Aga. She greeted me right away and was very friendly, professional, and attentive. I had a doctor’s appointment in two hours, so I asked if the service would take longer than that. Aga understood my request and was able to accommodate me without interrupting the service of other customers. She made sure my car was ready and got me out of the shop before my appointment. Aga provided excellent customer service and was a pleasure to work with. She is a great asset to the team. Thank you, Aga!”
Fix Auto USA opened its 200th location in Palm Desert South, California, Body Shop Business reported. An impressive achievement for the company started just over a decade ago. "I'm honored to be the 200th Fix Auto USA location," said Arroyo. "I joined the network in 2014 and haven't looked back. This network has given me so much, and I can't wait to continue building my business and representing the brand."