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“Postmaster Matthew and his team are very accommodating, happy to help and very pleasant. I came with my daughter’s wedding invitations twice today and Matthew said he’d help me both times! Great customer service!”
“This is my favorite post office. Every time I come in, the staff is friendly and always willing to help. Craig, in particular, is great—always kind, professional, and a pleasure to chat with. He treats everyone with the same respect and warmth, no matter their age. It’s always a good experience here!”
“Lovely lady that works here is great. Downside is, it's a single employee location. No, for real, a government facility with one person. If she's out sick, the place is closed without notice. She takes a late afternoon lunch, handwritten sign in Spanish (only???) so I'm not sure when she starts lunch and if her target return time is 3:30 or what. Would be nice if she posted a regularly closed lunch time so we don't waste our time coming here only to find the place closed. I still choose to go to this location over my local pit of misery post office (California Ave), it's worth the no 40 minute wait and service with a smile, when it's open...”
“I’m surprised by all the negative reviews. I am always treated with nothing but kindness when I visit this location. The postal workers are so friendly and helpful. Love this post office!”
“I’ve always enjoyed prompt and good customer service at this location.
The only reason I give four stars is because they need to clean up and organise their walk-in customer area regularly .”
“SHELDON 5/5 service
Called me ahead of time to notify that the photo service was down before my appointment.
Helped explain questions I had and was super cool while I was doubting leaving with what I needed but he clearly has experience and patience.
Thanks for the help dude!”
“Went here yesterday for passport services and came away pleasantly surprised. First off, the building itself is pretty cool—nice bonus. The staff were genuinely helpful from the start. They walked us through the documents, helped take the passport photo, and handled everything with a friendly, easygoing attitude.
The whole process was quick and smooth. She clearly explained what happens next and made sure we didn’t have any questions before we left. No confusion, no hassle.
I’ll be honest—I was a bit skeptical after reading some of the negative reviews, but that wasn’t my experience at all. Everything felt well-run and efficient. Would definitely recommend.”
“Walked in there 10 mins before closing time the lady at the front desk still took me in and helped me step by step.
She worked after hours to make sure I got done what needed to be done. Very friendly and professional lady, very patient with me and explained the process to me, will definitely go back to this place if I need services! Thank you!”
“I love this post office is amazing. I always come on Saturday mornings and the representatives always has a smile on their face and the line moves fast. I come here from the south side because of the service.”
9:30AM - 4PM
9460 Irving Park Rd, Schiller Park
Post Offices
“Cute small and old style mail office conveniently placed in a small downtown area , I went for a couple stamps for postcards, the attention was really good , lola took time to search for some specialty stamps (american revolution ones) i was interested in , overall great service and wasn't busy at all”
“I had a wonderful experience at your office,(few days ago) largely because of Diamond at reception. She was not only professional and efficient, but also went above and beyond to make sure everyone was taken care of. It’s rare to see that level of service, and I truly appreciate her.”
1 - 4:30PM 8:30AM - 12PM
2131 S 17th Ave, Broadview
Post Offices
“Out of the seven post offices near my house that I visited, this location by far has the most polite employees.
It’s located just minutes off of I-290.
You can find a few free parking spots in front of the building otherwise. Also, there is a parking lot on the other side of the street that can fit more people.
This post office was pretty clean as well.
When I visited, there was only one other person in line.”
“I love this post office, is quiet, clean and organized, and the staff is respectful, helpful and friendly, this is my favorite post office in all of Illinois. ✉️ ? ? ? ? ?♀️?♀️?”
12:30 - 5PM 8:30 - 11:30AM
1 Briar Rd, Golf
Post Offices
“By far, this is the most helpful, friendly, and well organized post office I have ever lived near. They routinely go out of their way to help you mail a package (even when you don't have the right tape or box), choose the correct shipping class and even will run out to the truck to retrieve your mother in law's Easter package because Yours Truly forgot to put her room # on the address. It is a jewel of a post office and I hope it stays open for a long long time.”
“This place is a real gem with a lots of unique items. Jim is absolutely professional, knowledgeable and honest person. I received the top highest price. Awesome day, happy day! Highly recommend it !”
“I can’t praise the service of USPS enough. My sister sent me a package from abroad, but the local post office put my house number as the zip code, and the address on the mailing label was missing my house number. It’s express mail, but the tracking shows no location. I was so afraid that the package would be lost somewhere. I went on the USPS website and filed an inquiry. A customer service representative from the Westchester post office sent me an email and called me the next day. She explained to me how the shipping works and assured me that she would pay attention to the package when it arrived.
It’s been nine days since my sister sent it out. She was planning to purchase another one and send it to me again. On a whim, I rechecked the USPS tracking and found it had been sent to the Westchester post office this morning. Believe it or not, I got it this afternoon. Awesome service.”
“I recently experienced an issue with some of my mail and contacted my local Post Office. Since then, I’ve been contacted by multiple team members who have been incredibly helpful and genuinely committed to finding a solution. Everyone I spoke with was friendly, professional, and extremely supportive. This level of service has always been my experience when visiting this Post Office. It’s truly nice to know there is such a dedicated and caring group of people working there.”
7:30AM - 3:30PM
220 Scott Dr, Hines
Post Offices
“I was greeted by Janelle with a big smile. Fast service. Hassle free. My new favorite post office. Love the early hours.
There is free visitor parking just north of the building. Walking time to post office maybe 4 mins. Overall I had a great experience.”
“Kenneth is the best. He acknowledges everyone and happy to help. I was going to prioritize mail and he suggested certified to send tax info because as long as it’s postmarked, no penalties. He didn’t have to tell me this option. He saved me some money because he’s kind. This office is always friendly and nice. The other reviews are unfair. This is a small post office, but gets the job done in a friendly way!”
8:30AM - 5:30PM
6977 W Oakton St, Niles
Post Offices
“5 star service. This is the best post office in the area. I frequent here Mon-Sat. Knowledgeable and friendly staff, always happy to help with a smile. Even under pressure, they're efficient with moving the lines when it gets busy, and most times I can get in and out quickly without any hassle. Most importantly, I get a smile and a thank you for stopping in. I always feel welcome to return again and again.”
“John was awesome! Got my passport taken care of here today and he was an absolute joy to work with on this cold day. Very grateful we’re lucky enough to have him working at our local post office”
9 AM - 6:30 PM
350099, 7300 W Fullerton Ave #350099, Elmwood Park
Post Offices
“Always a pleasant experience coming to this location. Sometimes there is a wait. But the ladies at the desk will still acknowledge and let you know they will be with you shortly. And even apologize for the wait was you are being helped. People just need to have patience these days and many don’t. I’m always greeted with a warm smile, and great service. My favorite post office! Thank you ladies! Keep up the great work!”
“This post office is my favorite, as long as you go through the week. If you go on saturday you will have opposite experience. The lady that works on the weekend does anything she can to do as little as possible. Through the week the employees are so nice and make sure to put the tracking, shipping labels and or postage on my packages themselves ensuring it is done right, weekend lady makes you figure it out and then gets rude when it isnt how she says its supposed to be and says cant be sent that way. I even watched her make a woman black out and rewrite the address because it was "upside down" as if they keep your packages neatly stacked and dont just throw them around. Im pretty sure on that rare occasion they need to turn or flip a box to read address ?? will never visit on a saturday again if i can avoid it.”
1:30 - 5:30PM 8:30AM - 12:30PM
586 Lincoln Ave, Winnetka
Post Offices
“One of the staff stayed out during the start of her lunch break to help me cancel a package I had dropped in the drop box earlier that day. She had no obligation to help me but chose to anyways, incredibly incredibly nice and made my day.”
“The lovely elderly lady who did our passports was just so kind gentle lovely spoke some words of wisdom to us and said if I was teaching my girls to write cursive I said yes she mentioned how sad that schools are not showing that anymore to students and she said make sure to practice because next time that you're here you will get to sign your own passport. She mentioned I won't be here anymore to witness but for sure you both will be back and that made me sad her saying that but what's overall customer service was amazing”
“I was returning a package today andhad the pleasure of meeting Haseena. She was kind and courteous, and provided great customer service! I was in and out in less than 5 minutes, thanks to Haseena's guidance...and her skills with packing tape! Thanks Haseena!”
1:30 - 5:30PM 8:30AM - 12:30PM
1787 Orchard Ln, Northfield
Post Offices
“I see a lot of bad reviews but I've been here probably about 10 times and generally don't really have any issues. And definitely not any issues that would not happen at any other post office I've been to. Yeah the workers might not have a fake customer service Smile on 24/7 but don't really expect it, they help with the transaction and then we're done”
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“This woman went off on a carrier yelling and screaming for her item when the carrier explained that the post office was closed since it was Saturday the woman was not listening so she then proceeded to film the carrier antagonizing her following her and the carrier had no choice but to call police. Police was called and the woman was told to leave due to the fact that the place was closed she left without her item and upset. For those who go to this post office don’t go there demanding yelling and filming to get your item and also make sure that the place isn’t closed before going down there and causing a ruckus for absolutely no reason. By the way the woman in this photo was wrong and I and numerous of others witnessed her behavior towards that specific carrier then to go online and fabricated the whole situation but failed to mention you went after business hrs insane. Also failed to mention you was searching through postal vehicles on postal property looking for your carrier through the parking lot again AFTER BUSINESS HRS Hopefully she will gain some manners and do not repeat this threatening behavior towards anyone again.”