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“I’ve never experienced Zumiez the way I did today. I came in looking for a new skateboard after mine was run over, and Chris & Legz immediately showed genuine empathy and concern. From start to finish, they went above and beyond — not just trying to make a sale, but making sure I got exactly what I needed.
Their knowledge, patience, and care really stood out. They walked me through the options, explained everything clearly, and made sure I felt confident about my purchase. That kind of service is rare, and it shows how much pride they take in what they do.
If you’re shopping for a skateboard here, definitely ask for Chris or Legz — you’ll be in the best hands. They’re both stand-up guys who deserve recognition within the company for the way they represent Zumiez. Thank you both for turning a stressful situation into such a positive experience!”
“First off I want to start by saying that Gabe the manager at journeys in the hip mall went above and beyond to resolve my problem. He was very professional when I explained to him about the shoes that I purchased and the outcome of using a cleaning product I purchased as well and the effects of it into how it ruined my shoes. He took the time to resolve the issue which shocked me because it’s rare to see those outcomes nowadays, I will continue to shop at journeys as a loyal customer because of Gabe’s stellar professionalism in customer service, journeys should be lucky to have a great employee as this young man.
Brgds”
“Steven’s customer service was A1. I came in to do an exchange, he was very patient, and gave many recommendations. 100/100 with the atmosphere, and his vibe and attentiveness were just all around positive.”
“At DSW, inside HIP Mall, Andrea gave me great service, coupons and I had online coupons! She provided me with great service on prior occasions too! FIVE STARS!!!!!”
“I have been going to the store since I was a teenager. I love love, love and it doesn’t matter how many employees they go through they are all super nice and very helpful. I love that store and they have great prices.”
“I love this place for their sweet deals! The staff is awesome and super helpful, making it easy to find what I need quickly and hassle-free. Always a great shopping experience here!”
“Great Service!! The woman who helped us Barbara did such a wonderful job in customer service. Great job on the upsell which I did end buying overall a great experience.She did also made sure to greet every customer as they entered while still giving us exceptional service!”
“Came to buy my kids shoes,And an employee helped me out and then he disappeared.He was to busy mingling in the front of the store.I asked the cashier if anybody was on the floor to help out since the other employees disappeared.She was very helpful and went out of her way to help me out.Shout out to Jay"MONEY".Thank you for your help..”
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“I’ve been a loyal ALDO customer for over 15 years, and I’ll continue shopping at any location near me!
The HYP location consistently provides outstanding customer service, making every visit a great experience. And when it comes to their shoes—the quality, style, and price are unbeatable. You simply can’t resist!
Huge 5 stars and beyond for both the exceptional products ALDO delivers and the top-notch service I always receive. Highly recommended!”