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“Had my battery replaced by the young man Wednesday night. Had to come back Thursday to pick it up. It is working fine now. Excellent service I will certainly recommend this service. Thank you”
“Fantastic service and value! I had several tag watches in need of some repair, within the day everything was fixed and ready to go. And.. very, very reasonably price for the service highly recommend!”
11AM - 7PM
172 Oakbrook Center, Oak Brook
Watches
“Belal was awesome! He was very professional and courteous. He worked with me to acquire a beautiful piece. I wil definitely recommend and come to him again. Thank you”
“Ahmed was the absolute best!! I walked in in hopes to find a chain & pendant, he right away pointed me in the right direction. I left with a smile on my face because I was thankful that he was able to help me. I was 100% satisfied, I highly recommend to go here.”
“Victor was friendly and helpful. I Didn’t feel pressured to buy. I found what I was looking for. I went back a few days later with an issue I had with the second watch I bought. Victor was able to help and solve the issue quickly. Grateful for his help. Definitely coming back for any watch purchases in the future. Thank you Victor and Lupe.”
“Francesca, Jessie, and Jeff were so helpful and delightful. I needed help fixing my watch and it was done so quickly. Will definitely be coming back here for future purchases:)”
“A huge thank you to the crew at James & Williams Jewelers! My wedding and engagement rings were stuck on my swollen finger. I thought I had tried all the tricks to get them off, but they came to the rescue with a quick and easy solution using icing and windex. I was feeling overwhelmed, but they were so kind and calming. I'll definitely be back for their excellent service and beautiful jewelry”
10AM - 8PM
5220 Fashion Outlets Way #1140, Rosemont
Watches
“A recent accident damaged my wedding band and engagement ring. We bought them at another Helzberg location over 18 years ago. I came here to have my rings repaired and had a fantastic experience. Everyone I interacted with was very helpful. They made the repair process as fast, easy and affordable as possible. My rings look brand new. Even though my rings were purchased almost 20 years ago, they still took great care of me, which says a lot!”
“My husband and I got our wedding bands at Oak Park Jewlers and we could not recommend them more! Patti and the team were fabulous- they were so kind, attentive, and helped us find options within our budget. Highly recommend!!”
“I ordered an item as a gift and it came in within 2 days and was perfect, freshly polished, a complimentary jewelry box and silver polishing cloth as well. I couldn’t be happier”
10AM - 6PM
501 E St Charles Rd, Villa Park
Watches
“Sheriff was wonderful to work with today. He clean my ring today but most importantly I love my wedding ring set that was purchased from here a little over 2 years ago!”
“Excellent service provided by EoT during a purchase. We negotiated a deal and they shipped and delivered the timepiece exactly as described. Before paying I did my homework on reviews and the BBB rating (all A+). They get 5-stars for delivery, execution, satisfaction and even packaging the timepiece (seriously well done). Will absolutely do business again if I see a piece that I'm in love with. Thanks again!”
“Amazing experience at Rogers and Hollands
Recently bought a Hamilton watch and got great service from Ayesha and Tehmina
They make a great team in helping whats the best in store! Will definitely visit again”
“I had an amazing experience from start to finish in the process for getting an engagement ring done. We went through the process of choosing the perfect stone that would work for the specific setting that my fiancé envisioned. It was very seamless from a communication standpoint on which setting worked and then the process from the CAD rendering to receipt of the ring was perfect. I wouldn't have asked for a better store to work with to make our memorable day happen!”
“I brought in my engagement ring and my late mother's wedding ring to create a new ring. Jose exceeded my expectations and took such great care of something so special to me. I can't thank them enough”
“I had a FANTASTIC experience at Merry Richards working with Scott. He was knowledgeable and provided tremendous customer service. I got a great watch at an amazing price. This is how a business should be run. I will definitely be back.”
“Beyond thrilled & ecstatic with my custom 25th anniversary band. It exceeded my expectations. Not only is the ring beautiful, it’s extremely comfortable. Claudia is a pleasure to work with & I highly recommend Raphael Jewelers!!!”
“My experience with the Time Center was totally positiveI I will go out of my way to recommend this shop to my friends and relatives The atmosphere in the store was pleasant, clean and friendly Most importantly they were able to repair my 4 watches within a few hours of dropoff”
“Was able to do a deal for a couple items with shipping. Very nice, helpful man on the phone and was able to send pictures for things I needed verified before buying. Then shipped in decent time. Would definitely do business again. Thank you!”
“We recently wanted certain elements from a men’s ring repurposed into a pendant, but to do so we needed a design expert we could trust. We met with Beth several times, and she listened to what we were trying to achieve between the old and the new. The end result was absolutely exquisite!! It will be a piece that our family will treasure for generations.”
“I Highly recommend !!! Awesome service treated me with respect and helped me out tremendously they have a nice variety of jewelry and other items you name they got it”
“If you’re new to buying jewelry or looking for a new spot to buy either real gold and real diamonds this is the place to go to. First and foremost, the first time I walked in was just to look around and see what might catch my eyes, astonishingly everything was catching my eyes, the layout of the jewelry was very well, rings on one side, chains, bracelets, gold, silver and diamonds all in their respected areas and not mixed up like other places. I was then helped by Dil who has been there for quite some time, he assisted me with figuring out my ring size and how it should fit, after that he gave me a few options of rings to look at. Luckily I found a ring my size and my style, I of course purchased the ring, now many people are always iffy about buying diamonds and question if they’re real or not, so I put it to the test and had gotten them tested at Kay’s, and I knew I was buying the real deal the moment the tester touched my stone and it automatically blinged up and and beeped giving me the clear indication that they are real diamonds, after finding that I was being sold real diamonds and not Cuban Zirconium I decided to go back to buy more! I then went to buy some initials pendants with diamonds, I got two 10k rope chains as they’re more firm and more durable, and just recently bought a tennis bracelet from them! Very great customer service and very friendly staff! I can consider Dil a very well trusted man who only wants the best intentions for the customer, he’s very knowledgeable and experienced and can teach you a lot within a few minutes of speaking with him. 5/5 highly recommend this place if you’re shopping for yourself, girlfriend, fiancé, wife, or friends and family, what makes everything even better is the fact that they have 3-4 finance companies they work with so you can pay it off little by little walking out with the item if your choosing for a very little amount as a down payment! Definitely recommend this place for everyone!”
“Buying an engagement ring from this business was a great experience. Brian’s encyclopedic knowledge of jewelry made all the difference, and our time learning and exploring was enjoyable and memorable. The ring is absolutely stunning, and my fiancée and I couldn’t be happier. If you’re looking for a place that offers excellent customer service and beautiful jewelry, Brian is your guy! I highly recommend this business. We'll definitely be back for more jewelry.”
“Fantastic experience here with Kenneth, he’s so professional and friendly and helped with my watch repair as well as shopping for a new one. And the icing on the cake was a HANDWRITTEN note thanking me for coming in. That totally made my night! Elite customer service”
“I love this store. I’ve been a customer for decades. Very courteous and friendly staff. Huge selection of jewelry for all your needs. I’ve had a few repairs done here as well. Outstanding store.”
“Had a great experience there. Screwed down the crown on my mother‘s old Patek Phillipe and replaced the battery. Charged me a minimal amount and told me the gasket would need to be replaced to make it fully waterproof. Really nice folks.”
10AM - 7PM
2404 W Devon Ave, Chicago
Watches
“Great place to do business always satisfied any watch questions I have they could answer from replacing crystals, batteries, watch bands, any repairs always accurate Diagnosis always satisfied
Worker anil Always gives great customer service”
“My favorite place to visit. Phenomenal selection. Epic equality. Friendly staff. My home away from home. Always able and willing to customize. Highly recommend!!”
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“Wonderful selection, great prices and service. Darysabel Morales was very attentive to our needs and helped us pick out a nice item.
The young lady who processed our purchase placed our item in a lovely package. It's nice to have great service.”