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9AM - 7PM
3833 E Main St, St. Charles
Shipping Centers
“My fingerprint appointment was for 10:20. I walked in early and Eric got it all taken care of early and quick. I was out of the door before 10:30. Highly recommend”
“EXTREMELY FRIENDLY, Fast, Professional service. So much better than the previous store manager!Update!Friendly staff. Quick service. No waiting. Quality shipping supplies”
8:30AM - 6:30PM
2863 95th St #123, Naperville
Shipping Centers
“I appreciate my UPS staff:)) they are friendly, and helpful. I really like being able to go in and get what I need quickly!!! The speedy service always has me using them over other carriers!!!”
“Emanuel is such a sweet and gentle person, the way he treated everyone at this place is very nice, he helped everyone throughout the process with patience and spreading good vibe. Best customer service.”
8:30AM - 5:30PM
969 N Farnsworth Ave, Aurora
Shipping Centers
“I highly recommend Wally's for any type of print job! Their prices are great, and the staff is very positive and friendly. Diane helped me get several copies of a large document printed and bound, and ended up getting the job done even faster than promised! I'm so glad I found them, and I'll be sure to turn to them again when I have a printing need. (They do banners, posters, yard signs, business cards, etc., too.)”
“Gold star customer service. I brought in an eBay return and made a couple mistakes. Anthony offered to help and fixed everything. He went above and beyond his job requirement to help me.”
“Went to pick some food ingredients for export. Bring correct number or ppw. Everything should match. Bring proper ID od DL. Be prepare to wait. Do not take door , first check in and they will assign you one.”
“I’ve never been before and needed to drop off a package. The young lady who helped me was awesome. She checked in my package and showed me how to use the kiosk to avoid the line. It sounds simple, but customer service is hard to find these days and it reminded of when people used to take pride in their work. Thanks for a very pleasant experience.”
“I went to the UPS store and they were closed due to unforeseen circumstances. I called them and they were kind enough to open the door and take my package. It did have a label attached so I didn’t need to go in. Thank you for the great customer service!”
“The foremost reason for assigning a perfect 10/10 rating to UPS (United Parcel Service) is its outstanding commitment to reliable and efficient package handling and delivery services. UPS has consistently performed exceptionally in swiftly and securely delivering packages to their destinations. Their extensive network, advanced tracking systems, and punctuality have set a benchmark in the logistics industry. The reliability of UPS in ensuring timely deliveries and minimizing errors is crucial for individuals and businesses relying on their services for critical shipments. Moreover, their dedication to sustainability and responsible business practices adds another layer of value, showcasing a holistic approach to package handling. UPS's unwavering commitment to seamless package delivery and customer satisfaction justifies a perfect rating of 10/10.”
“Had an absolutely incredible experience with this store. My husband and I went in last night super stressed about needing a visa for some upcoming travel. Alex, I believe he is the store manger, was very patient and jumped through multiple hoops to get our information to the right person. Would drive further to always use this store.”
“Ordered flyers for husband’s business on Monday, had them delivered to Florida on Friday! They are perfect! Can not recommend Tina, Tory and their whole team enough!”
“I have been doing business with CS Packaging for 12 plus years. Excellent company to work with. Great ownership and support staff. Five stars all the way! I highly recommend doing business with them!Purchasing ManagerGraph-Pak Corp.Franklin Park, IL”
“This review is long overdue, I hope the Manager Chris and Emma see this. I came in a few months back with nothing but trouble from other shipping companies for a Watch I had to ship out of the country. Chris and Emma greeted me with a genuine smile and greeting as soon as I walked through the door. After I discussed my troubles with the other companies, they both guided me through such an easy process to resolve my issues. UPS, you have two employees that aren't just there for a paycheck, they genuinely care about your customers. Hats off to Chris and Emma for outstanding customer service!”
8:30AM - 7PM
2400 E Main St #103, St. Charles
Shipping Centers
“Very helpful and professional staff. Saw me coming in with big cumbersome boxes and literally sprinted to the door to open it and help with the packages. A little out of my way but so Well done. This is my go to location from now on.”
“I purchased a washer and dryer unit & had a issue with dryer unit. I called them and they took it back and replaced with no issues. I had the financing there I had a issue but Amy worked very hard to get all the issues corrected. I was very impressed how she worked to get it corrected and her devotion to customer service! I would buy all my applainces there just because of the service I received! ?”
“The staff is extremely friendly I showed up a few moments late due to a family’s emergency and they came out to my car and helped me get my item inside. I love this location and it will continue to be my 1st choice. Thank you staff”
“Not sure who the Young Man was , he was only 23 and he was friendly and very well mannered. His name may have been Eric , not sure . I think the prices at this store are 2 high anyway , but my interaction with this Young Man was awesome in his Customer Service skills .”
“We had been waiting 7 months for this shipment. It was previously sent via another shipping company that ended up damaging it in transit. Chuck came during the scheduled time and was super professional and friendly! We had several large boxes and after hearing about our previous experience, he took the time to help me open each one to check for damage. There was none. My items shipped out on a Tuesday and got to the facility on a Thursday. After not hearing from TForce I did call after a few days and they scheduled my delivery appointment for the following day. Not sure how long I would've had to wait if I didn't call, but five stars for Chuck!”
“My family ships out packages all over the world and we've had a couple issues with the recipes but that's all! The receptionists are very nice and welcoming.”
“Can’t say enough about Jeff and the team at this Fedex location! I drive all the way from Elgin to get my posters printed. They are all so kind, attention to detail and just pleasant to be around.”
“I had a bit of a hard time with the girl who first answered the phone, given that she had to put me on hold twice when I asked a couple questions. But then Joe took over and was extremely helpful. He made sure I got exactly what I needed for my print job, and when I came to pick it up I found out that Jeff, another employee, had gotten me a $10 discount on the order. I didn't even have to ask. Outstanding service, excellent quality, wonderful attitude on the part of the staff.”
“Very good experience.I will always use this UPS store (Geneva)Saint Charles UPS gave me a horrible experience (see my review on that store) so I drove to Geneva and this store salvaged my opinion of UPS. Nice work Geneva.”
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“Shipping done right, excellent prices, great customer service. I have used Larry Services for years, shipping is fast, and he will even pick up your cargo if needed.”