Alo
Clothing Stores,
Women's Clothing,
Men's ClothingHours:
68 Oakbrook Center, Oak Brook IL 60523 Hours
About Alo
Alo in Oakbrook is a popular store known for its high-quality activewear and stylish yoga clothing. Many customers appreciate the welcoming atmosphere created by the modern and calming interior, which inspires a positive shopping experience. The store offers a wide range of products suitable for all styles and preferences, with many reviews highlighting the excellent quality and stylish designs. While some find the prices to be on the higher side, others feel the quality justifies the cost, comparing it to brands like Lululemon. One of the main strengths of Alo is its friendly and knowledgeable staff. Customers often mention specific employees who provide great assistance, helping them find the right outfits and giving helpful recommendations. Many describe staff members as polite, helpful, and dedicated to making shopping enjoyable. The presence of fitting rooms adds convenience for trying on clothes. The store’s commitment to customer satisfaction is evident in its easy return and exchange policy, making online and in-store shopping hassle-free. However, some reviews point out issues with customer service. There are reports of staff being inattentive or more focused on talking to each other than helping customers. In some cases, customers felt uncomfortable due to managers rushing associates or overhearing negative remarks about how long they spent shopping. Despite these negative experiences, most customers still regard the store as a top destination for yoga and activewear, especially praising certain employees who consistently deliver great recommendations. Overall, Alo Oakbrook is a stylish, high-end store with a welcoming vibe and helpful staff, although customer service quality can vary. It remains a favorite for those seeking quality activewear and a modern shopping environment.
Most Recent Reviews
May 2024
Everyone is super nice, professional, helpful and friendly.
November 2023
overall products in store were great. However, customer service is bad. Most workers rather talk to each other instead of helping the customers. Literally the workers standing in front of the store too.
October 2023
High quality clothes. It will stay the same after you wash it.
More Comments(30)
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