Women's Clothing in Oak Brook, IL

“RE: Message we sent to Oakbrook Center Management regarding changing for parking

Monday, March 2, 2026

My wife, Pat, went to make a purchase at L.L. Bean this morning but had to park a block away because you are now charging for what used to be free parking

She texted 3 photos of the nearly empty parking lot adjacent to where she wanted to shop.

I believe you are doing your tenants a disservice.

The majority of the public will be changing their shopping habits and go elsewhere to make their purchases.

That is why we do not shop in downtown Chicago or anywhere is Chicago where they charge for street parking

Locksmiths, dry cleaners, small restaurants, novelty shops etc on Chicago streets have suffered financial loss because their customers will not pay for parking and end up shoping elsewhere

More and more people are shopping on line and charging for parking at shopping centers makes this option even more convenient and affordable

2nd Message to Oakbrook Management:

My wife did park elsewhere and walk to L.L. Bean to make a return. She said the sales staff were very unhappy about the charge for parking, the parking lot was almost vacant and they had very few customers.

My wife told them that in the future she will order on line.

After shopping she would normally have lunch with her friends at one of your restaurants but because of the parking issue decided to go elsewhere for lunch”

“My coworker was raving about the recent shopping trip she had at Soma so I thought it would be good to pop in. Elana took care of me from the moment I walked in until the moment I left. She quickly measured me, picked out beautiful options for me to try, kept me in my budget and even selected some great tanks! It is sooo hard and miserable to find a great bra but she made this so easy. I absolutely love the colors, styles and comfort of everything selected for me. It was the best Sunday :) Thank you again, Elana!”

“We had an amazing shopping experience here with manager Lia Tanzi and Carissa! They not only helped us try out and find our exact shoe size and styles but also helped to escalate to customer service for an exchange. Thank you!”

“Came into town for an event that needed bright colorful clothes. The manager was amazing. She steamed our shirts, it really felt as if she went above and beyond for us.”

“First let me say when I visit Chicago I make it my business to visit Norstrom Rack because I can always find the perfect pair of shoes or purse etc... Anyhow I visited on 9/11 purchased a watched as I was leaving the store the alarm went off I was not stopped I went back to the service desk and asked them to check my bag for sensors. They did and when I got home my husband bought my bag inside and I couldn't find my watch I purchased. My husband said nothing else was in the suv. So I went back to the store the next day and told them my watch was missing from my bag. The sale lady was professional the store review the security footage and said the watch was put back in the bag and maybe check my car. The manager was nice and said there was nothing they could do and someone will give me a call next week. When I got to my suv I double checked the car moved my grandson stroller and true enough there was my watch. I was excited it was there. I did go back inside the store and apologize to the sale lady and ask her to let the manager know the watch was in my car. I don't want anyone to think I was trying to get a free watch or anything else. But I could tell the team thought I was trying to get something free. But that not me. God has blessed me to be able to shop and pay for whatever I want or need. Next visit to Chicago I'll see you Norstrom Oakbrook Il.”

“I’ve been coming here for a while, and every single time the staff is so polite and helpful. The customer service is always great! Everything is always wonderful. Special thank you to Jennifer (or Jessica) for being so kind and helpful. I really appreciate it! Thank you! ❤”

“⭐⭐⭐⭐⭐ Exceptional Service from Anna W!
I had such a wonderful experience at Nordstrom Rack thanks to Anna W in the fitting room area. She was incredibly friendly, professional, and attentive from the moment I arrived. Anna went above and beyond to help me stay organized, check for different sizes, and make sure I had everything I needed during my shopping experience.
Her positive attitude, patience, and genuine willingness to help made a huge difference and turned a routine shopping trip into a great one. Employees like Anna are a true asset to Nordstrom Rack. Thank you, Anna, for providing outstanding customer service and making me feel valued as a customer!
Highly recommend recognizing Anna W for her excellent work! ⭐⭐⭐⭐⭐”

“We have been shopping at Murray's since they were in the Oak Brook mall! I think they have been in this new location for at least 16 years or more! We go there at least once or twice a year (usually Christmas and St Patrick's Day) to buy something beautiful and support this fantastic business! I have never been disappointed with any our our purchases! Just wish I could buy more as everything is so nice! Have so many beautiful Irish crosses and my St Brigid's cross has hung on my wall for over 17 years! The owners are very nice and helpful if you are looking for a gift for someone special!”

“The sweetest staff! I recently went in to buy my mother in law a new jacket. They didn’t have what I was looking for in stock and they were able to help by having the jacket I found which was out of stock in store, but shipped in her size to my home in Chicago. While waiting for the jacket, I received a hand written notecard from the staff thanking me for the purchase and hoping my mother in law loves her new jacket! It was the absolute sweetest thing and I have to thank the staff for what may seem like a small gesture, it reminded me of how customer service was and should be. Thank you and I will be back!”

“Loved it! Some great deals going on and the store was super organized. I am so thankful for their workers because they helped and assisted me the whole time. I will surely recommend this retail store for everyone! Prices are reasonable and there are always lots of sales and discounts.”

“Not only was I greeted on site, I was personally shopped for and constantly checked on while I tried on my dresses. While I didn't buy anything I will be going back to this location to buy my graduation dress in a few months”

“Anyone ever notice how the lighting in there makes everything look so good?! It's almost unfair. Anyway, I talked to some hotties that work there to confirm if old Italian man cloths are back in fashion and they confirmed indeed. Think Charlie Sheehan style shirts but less rockabilly - more grandpa. It's a step in the right direction, but we need more Guy Fieri style cloths if anything.”

“My Shaylaaaaaaaa! Amazing customer service inside the NB store in Oak Brook today. I went in convinced that I wasn’t going to buy since I just wanted to try on a shoe I saw online, but my mind was completely changed after I stepped into the store and was accommodated by the best. Shayla helped me and truly just fulfilled my heart’s desires (even measured my feet as soon as I came in). I WILL be back when I am in need of a new pair of shoes and I hope that I will be taken care of by the same sweet angels that took care of me today. <3”

“This store gets all the stars. The girls here and the manager Sam are all very helpful and seem happy to be at work. They are very good at making suggestions along with sizing. I have been here a couple times and spent all the money here not spent at other stores!! I always leave confident and excited with my selections. Give them a try if you haven’t been there it’s so worth it and they have great promos!!”

“Diane is a rare find. She was so helpful in helping me find the right dress pants and shirts I was looking for. She helped me find the right sizes that fit me perfectly. It almost felt like she was my personal shopper getting some ideas for me and bringing pants and shirts for me to try. I had a great experience here. I hope they hire more people like Diane to give the best customer experience!”

“On 7/5/26 my husband and I went to this Coach (the Oakbrook location) in hopes of finding the SOLD OUT Coach Rhyder 24 purse in black . I had no luck, however Vicky was AMAZING and was able to get one!! We had already left the store, but maybe less than an hour later she called me and gave me some great news that she had gotten the purse! I was beyond happy and I am extremely grateful for Vicky’s amazing customer service. Not only was she able to get me THE BAAAAG but she also helped me with making my first personalized tag 🩷 In addition, she was also such a sweetheart with my baby boy. I don’t think I’ve ever experienced such amazing customer care! thank you so much Vicky! You are the best!”

“Great service. I had ordered a dress ahead of time for my daughter. The register attendant saw that I asked if I was doing a pick up order, and was able to get someone on the floor to assist me while continuing their customer checkout. It was a calm and orderly space.”

“These clothes are such good quality and such soft Fabrics. I bought a bunch of pieces in the WearEver collection for work and this is the most comfortable I am probably ever going to be. I am definitely going to visit J.Jill again to purchase more clothes. Had lots of help from Denise a sales associate who is wonderful and had great suggestions. I would definitely recommend the store if you are looking for something comfortable to wear but still dressy enough”

“My normal store is the Southport location (which also has nice staff), but the staff and organization at the Oak Brook location are next level. Genuinely the nicest people, candidly honest in a kind way. Went above and beyond by opening a package to see if a shoelace would be long enough for my boat shoes, ha, and even got my daughter setup with coloring books and crayons. If I lived in the western suburbs, I'd come here more frequently!”

“I can’t say enough positive things about my experience at the Kate Spade store in Oak Brook, IL. I was in town on business, and my daughter picked me up so we could visit a few local stores. Kate Spade had been on my list for a while, and I’m so glad we made the stop!

From the moment we walked in dressed in my “airport best” and we were warmly greeted with a genuine welcome and an invitation to browse. There was no pressure, just kindness.

I started by looking at the jewelry, and Lauren approached me with a simple, “Try it on.” That small moment made such a big difference. I immediately felt comfortable and truly welcomed, not judged, or overlooked.

My daughter quickly found a purse she loved, and as we continued shopping, both Lauren and Soroya made the experience even better. They were not only friendly but clearly passionate and knowledgeable about the products. They took the time to talk through items with us and even helped us create wish lists.

After making our initial purchases, we were heading out when the perfumes caught our attention. Once again, they took their time explaining each scent and encouraged us to think about it and come back—no pressure at all. And we did come back… and bought more!

We loved the experience so much that we returned the next day so my daughter could purchase a matching wallet. Drea assisted us that day, and she was just as warm and welcoming as the others.

It’s so refreshing to walk into a store and feel genuinely invited in, not judged. Experiences like this make me love Kate Spade even more. Employees like Lauren, Soroya, and Drea truly deserve recognition.

If this review doesn’t fully capture how great it felt, then go visit the store yourself. You won’t be disappointed! … If I spelled names incorrectly, my apologies!”

“They have now change location next to coach in Oakbrook mall. Such a dedicated and passionate team. I couldn’t wait for them to re open their location. Wouldn’t recommend any other place to shop at.”

“The customer service at this location is exceptional. Grace was wonderful, she was super sweet and gift wrapped my purchase so nicely. I didn't get the name of the other employee but she had blonde hair and she was great, very helpful and kind. It's nice to walk into a place and everyone is eager to help and provide the best customer service possible. Thank you ladies!”

“Ziggy was great! Spotted me before even walking in the store and greeted me as I did. Was extremely attentive and knowledgeable. Answered all my questions and more. Will definitely return. Very happy customer ❤”

“Just had the most wonderful experience at this store. I had just come in window shopping and was pleasantly greeted by a fine young gentleman named Zach. He was beyond helpful as I ended up leaving the store with a new suit and a few pieces to upgrade my wardrobe. If anyone else if to come here I recommend Zach for anything you need as he was very helpful and took his time to make sure I was satisfied with everything. Will make sure to keep coming back to this location!”

“I never leave reviews for retail stores but I had such a pleasant and positive experience today when I was shopping! I didn’t catch her name, but I was met with one of the sweetest people ever. From fashion advice to compliments: it was truly a nice interaction! I’ll post a pic of the top I was talking with her about.. hopefully that will help! But great job to the entire team! :)”

“Gaby was very helpful with my shopping experience today. I came in the store specifically for bra fitting and she was knowledgeable in helping me find bras that fit me well. I appreciate the selection and comfort of the bras I purchased today. Thank you again for your help.”

“Largest Old Navy the wife and I have been to. My Love has some height and is on the slim side. They stock sizes she needs. As for me, I'm impressed by the large clearance section. Staff was friendly and eager to help, store was organized and busy, so I say the employees are on it!!! Fantastic experience!!!”

“Good selection, but BOY was this place packed on Black Friday. We were still able to get our kids in there to shop, but the checkout line was 30 minutes long (not a complaint against the store.) They didn’t have all the sizes we were looking for, but overall this was a good store experience.”

“Love the product assortment. I sometimes shop by appointment or simply stop by and always receive an amazing service. They take time and style me when I have events to go to. George and Elizabeth both assist me and I highly recommend them both equally.”

“The staff here are so nice! I love that they have a program where you can recycle jeans with them from any brand and get a credit towards new jeans from them. I got some really cute basics here!”