Ballard Designs Oak Brook, located at the southwest corner of Oakbrook Center, offers a spacious shopping environment just west of Chicago. Customers appreciate the store's quality furniture and excellent customer service. Many reviews highlight the friendliness and helpfulness of the staff, who are dedicated to providing a positive shopping experience. Fast delivery is a notable feature, although some customers have experienced issues with delivery confirmations and scheduling. In-store visits often inspire design ideas, with seasonal selections ensuring there is always something new to explore. The team, including notable staff members, has received praise for going above and beyond, as seen in a recent project that transformed an outdoor space with beautiful topiaries. Overall, Ballard Designs Oak Brook is highly recommended for anyone seeking quality furniture and affordable accessories, with many customers expressing intent to return for future purchases.
I had such a great customer experience with Francis - I ended up making my order on the phone with her. She gave clear instructions, was helpful and was just lovely to talk to.
August 2024
Absolutely amazing customer service! Stephanie was extremely kind and helped me secure a light fixture. Thank you so much for going out of your way when you didn't have to. Can't wait to hang it in my living room!!
May 2024
Wonderful store with very nice displays and helpful sales staff 😁
