Joss & Main at Oakbrook Center offers a curated selection of furniture and décor, providing an inspiring and trendy in-store experience. Customers describe the displays as stylish and forward-thinking. The store is noted for its pleasant fragrance and for carrying a wide range of styles and budgets, from luxury pieces to budget-friendly options, with frequent in-store offers and discounts. A key highlight is the complimentary design service, with in-store designers frequently praised as super helpful, kind, and prompt, offering valuable suggestions and advice. Staff members are commended for being great to work with and for going above and beyond to source unique pieces, demonstrating proactive communication and problem-solving. While many report a really nice and great overall experience, some customers mention that the store can be warm and uncomfortable, though staff are attentive and try to remedy the situation. The convenience of fast and free shipping is also appreciated. The ability to see everything in person before buying is a valued advantage, leading many customers to state they would definitely shop there again.
Love the Joss&Main store, saw it for the first time. Everyone was great, but we wound up leaving because it was so warm and uncomfortable in the store. The store manager was so nice and told us about someone that can help with Design for my new apartment, we will be back.
4.5 stars
April 2025
I love this store it has a great flow and the furniture is beautiful and very reasonably priced.
July 2024
Received my Rylee Marble Storage Cabinet, which I ordered from Joss & Main. It had two chips, but Joss & Main made it right! The smell from this cabinet was so bad I had to return it. I got full credit right away! Will continue to use Joss & Main in the future!
