Madewell offers a range of products from denim and basics to accessories like sunglasses. The store is noted for being clean and organized, with convenient parking. A popular program allows customers to recycle jeans from any brand for credit toward new ones. Many reviews highlight exceptionally nice and helpful staff who go above and beyond. However, one experience noted disappointing and rude behavior, with staff heard complaining about customers on the sales floor. The store can be less busy on weekdays. Overall, it is a place for cute styles, though the in-store experience with staff may vary.