Pottery Barn Kids & Pottery Barn Teen offers a wide variety of high-quality furniture, toys, and decor, making it a popular destination for families. The staff is consistently friendly, genuine, and helpful, providing excellent service both in-store and over the phone. Many customers appreciate the staff’s willingness to go above and beyond, such as helping locate specific items and answering detailed questions about products like strollers and car seats. The store is beautifully decorated and offers a pleasant shopping environment, with a play area that kids love spending hours in. Customers often praise the store’s quality and the fact that many items are green guard certified, ensuring safety and eco-friendliness. While the prices are on the higher side, shoppers find the experience worthwhile given the helpful staff and quality offerings. Overall, it’s a beloved and trusted place for nursery and kids’ furniture, with a welcoming atmosphere and excellent customer service.
Super helpful staff and a great layout to see everything that is offered
January 2025
Staff was super friendly and helpful - both on the phone and in the store. Wide variety of products available to try out. Of course it’s on the pricier side but you know that when going to PB!
October 2024
Visited this location to look at baby furniture and gear. All of the staff we encountered were so genuine and helpful. The quality of the nursery furniture was excellent and there were plenty of strollers to test out.