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“I ordered my products online and picked them up the next day. There were some employees working behind the counter, but they seemed to be more interested in talking to each other, than servicing me.
Another man walked up, and went behind the counter. When he saw no one was servicing me, he quickly asked if I was being serviced.
Overall, aside from the initial encounter, things were okay. Employees should really be more customer friendly.”
“We are very pleased with the Creative Cover for our fire table. It fits perfectly, the craftsmanship is exceptional, and the color is just as requested. The turn-around time was as described. Should we need more, this is our ‘go-to’ vendor!”
“It's huge. Has a lot of everything needed for your home, garage. If you can't find what you are looking for they have enough staff walking around to assist you.”
“Most of the time they do have what you need they are a bit pricey and don't get keys made they are not good with that, but otherwise they ok just take some extra money along with you just in case of any price changes.”
“Helpful still good place to shop and if you wont out door furniture there's can go in you live ING room
I was in France with the furniture and I wish I had a place to live I was definitely going to give me some furniture absolutely gorgeous this year is gorgeous”
“There were some issues and a long delay with a specialized pick up order I made, but the manager Carlos and his team did take care of it as quickly as they could and were very helpful thereafter. I will come back here for my future home improvement/project needs ?”
“We recently ordered all the materials for our patio, and Viktor was incredibly helpful! We had an amazing experience—he took the time to understand our needs, made the order for us, and provided a detailed estimate. Viktor’s attention to detail and focus on our requirements made the entire process smooth and enjoyable.”
“I've been coming here for quite a while. They seem to always have everything In stock, very rarely, are they out of stock on certain things that I'm looking for I'll come back. The staff is very friendly and helpful.”
“Very helpful staff. Reasonable prices.A year since I wrote this review, give or take, and I generally no longer go to Home Depot and Countryside Illinois because it appears multiple staff changes have caused the service in a variety of departments to diminish. They seem to be much more helpful at the local Menards. as long as I go to Home Depot in Countryside Monday through Friday between the hours of 8 AM and 4 PM I could expect reasonable help with better than average expertise. If I go at other times when I try not to if I go at all the staff working there to be poorly trained, particularly in lumber, plumbing, electricity, gardening, but the checkout is generally quick and easy.”
“Professional, Timely, Friendly and willing to go the extra mile for their customers. I would definitely recommend a friend or family member to Rod N Liquidation Inc.”
“Staff at this location are not as helpful as other locations I have been to… I was gonna return once and the customer service agent was rolling her eyes… SMH overall the store is well stocked and clean”
“Big shoutout to Margarito for helping me tonight. I was not sure where to find a few items I was looking for. Margarito showed up (like an angel) and asked if he could help. He patiently walked me through the store and made sure I found everything I needed.
This location of Home Depot is now my fav store because of the excellent customer service Margarito provided me.”
“My 5 star rating goes for the delivery service. Jon, the delivery driver, was great to work with. Great at communication and overall friendly demeanor. In store, however, was a bit different. Aside from the initial female employee that helped start the delivery process of the items we were buying, the customer service felt lacking (for me at least). I wouldn’t say anyone was rude, but it wasn’t welcoming, in my opinion.”
“Shout out to Luis from what I remember one of the managers on the night shift he was very helpful and patient with me, he stick around with me over and hour just yo make sure I had everything I needed. Really thankfull.”
“We’ve been coming here for years and the majority of the staff have been exceptional. Some of the people we dealt with have moved on but today there was one person in the outside yard whose name was Josh that went above and beyond for us. We run a business and I look
For award winning customer service by other businesses and when I receive it, I love to
Write reviews and recognize the person. Good service doesn’t get recognized as often as bad service does. So in conclusion we enjoy shopping at Menards and will continue to do so. Thank you Menards for great service and for Josh. The great attitude and desire to help customers did not go unnoticed.”
“Well stocked. Nice customer service. The gentleman who helped me and my mom carry a heavy item to our car was very nice and helpful. The young lady lifted a heavy bag to put it in my elderly mother's cart. I thank her for her kindness.”
6:30AM - 8PM
11150 S Cicero Ave, Alsip
Home Improvements
“We completely tore down and remodeled our Primary Bedroom, Bathroom and built a Walk in Closet. We have performed 7 similar scope of renovations in the past. After experiences with numerous suppliers in the past we went with Fox for our material. You name it they had it. Their showroom inspired many ideas for the renovation. Their designer , Donna, was talented and extremely communicative and ensured our order was exactly what we wanted and tracked our cabinetry from order to delivery (on time). We worked with Mark on numerous orders and his knowledge of products was incredible and his coordination with our General Contractor for order status and delivery was beyond reproach. I very rarely write reviews but the Fox team certainly exceeded all expectations and most certainly earned this review. Too bad I can only give 5 stars and not more!”
“Did not have to wait an hour for them to service me. It was clean, neat, well organized, and welcoming. Every one in every aisle was very helpful!!!! I left a Home Depot because it was a bad experience and ended up at this one which really was great! The cashier Paola and Manger Clifton helped me with my new Home Depot card and checkout. I’m thankful that great customer service still exists. I will never go to Oak Lawn Home Depot again!”
“Good today.the girl was sociable at checkout rarely see that there..but I go back cause product n prices r great..n the rebate..you can't beat that....work on friendlier staff at checkout n u r perfect”
“The rating is for the store, however, there was a rude, nosy lady at the locker I needed to access. She stood in front of the screen even though she was done, then turned & asked me did I need to get in there (like I was standing there for my health). All she needed to do was mind her business & move.”
“I had curb side service and Armando was so very helpful. The toilet wouldn't fit in my back seat so he put it in my trunk and went back inside for twine and made sure it was secure for my ride home. Very kind and considerate young man.”
“Bought a fridge for 50% off, just a had big dent in the door.I got the protection plan too just in case the fridge didn't turn on, but we've been using it for 2 months now with no issues.”
“The store is very clean, very well stocked and the store is well organized. The gentleman who helped us was very professional and personable. We got a person to load our truck and he had a great attitude.”
“Let me explain why this Hope Depot got 4 stars. I have shopped at many Home Depots and usually find them to be 3 stars, I find the shopping experience average and its a Home improvement store. But my experience at this Home Depot was better than the others, as I walked around the store I was asked a total of 5 times if I needed any assistance and when I checked out I was greated and help by a very friendly cashier. So although this Home Depot is typical in its selection, layout, pretty much everyway, this particular store excelled in customer service. Shout out to the store manager for having your team be so attentive and helpful, they are doing a great job.”
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“You guys are the best! I had a pickup order for our bathroom. We had 5 pieces and 3 were ready for pickup. I want to thank Maria again for all the help! Plus the guys who helped me load my SUV. You guys are the best!”