“Walked in there 10 mins before closing time the lady at the front desk still took me in and helped me step by step.
She worked after hours to make sure I got done what needed to be done. Very friendly and professional lady, very patient with me and explained the process to me, will definitely go back to this place if I need services! Thank you!”
“The employee quickly and easily handled my UK shipment, which was something three clerks at other branches (two at 540 N. Dearborn and one at 3024 N. Ashland) couldn’t figure out. She was also kind and warm. Also, it's small, not crowded, and easy to get in and out of.”
9:30AM - 4:30PM
3933 W North Ave Ste 1, Chicago
Post Offices
“I didn’t get the woman’s name at the front desk, but she is always so kind. I’ve been in twice because of the reviews. It’s so hard to find good places to go for good customer service anymore, and this one I recommend if you care about patronizing a place with great customer service, like myself. HIGHLY RECOMMEND.”
“This is my favorite post office. Every time I come in, the staff is friendly and always willing to help. Craig, in particular, is great—always kind, professional, and a pleasure to chat with. He treats everyone with the same respect and warmth, no matter their age. It’s always a good experience here!”
“I’ve always enjoyed prompt and good customer service at this location.
The only reason I give four stars is because they need to clean up and organise their walk-in customer area regularly .”
“It’s not perfect but the people here try much harder than other post offices. There is actually a sense of customer service, no temper, no attitude. I can’t blame them for the failings of an underfunded system. If you want a real taste of hell try going two miles east to the post office on Grace. The abuse will burn your face. You will go running back to Cicero.”
“I am always stressed to the max when coming to the post office but my lovely new friend Cherie that works there was so calm and helpful. I had to repackage all of my things twice so I saw her interacting with a lot of people that came through and she is truly such a sweet and kind lady. Also very knowledgeable about her job. Will gladly drive out of the city to come to this post office again.”
9:30AM - 4PM
9460 Irving Park Rd, Schiller Park
Post Offices
“Cute small and old style mail office conveniently placed in a small downtown area , I went for a couple stamps for postcards, the attention was really good , lola took time to search for some specialty stamps (american revolution ones) i was interested in , overall great service and wasn't busy at all”
“Went in as a family of 2 to get passports , the woman who helped us was very patient and helpful she had just gotten done with another family of 3 passports. She did have a line but she was nice to every single customer that came in and wasn’t rushing she treated us very well.”
“This is literally the best post office I’ve been to in my entire life. Maybe you have to go in the middle of the day on a Tuesday… IDK IDK. Great customer service.. fast moving line… clean and well stocked. 10 out of 10.”
“I went in for a passport picture & Sheldon help me out to fill out my passport paperwork he was so nice, & patient went the extra mile. Had a good experience at this post office thank you sheldon.”
“I love this post office, is quiet, clean and organized, and the staff is respectful, helpful and friendly, this is my favorite post office in all of Illinois. ✉️ ? ? ? ? ?♀️?♀️?”
8:30AM - 12PM 1 - 4:30PM
2131 S 17th Ave, Broadview
Post Offices
“Out of the seven post offices near my house that I visited, this location by far has the most polite employees.
It’s located just minutes off of I-290.
You can find a few free parking spots in front of the building otherwise. Also, there is a parking lot on the other side of the street that can fit more people.
This post office was pretty clean as well.
When I visited, there was only one other person in line.”
8:30AM - 6:30PM
1343 W Irving Park Rd, Chicago
Post Offices
“I come here a lot and I have to say the service is really great. About 80% of the time. Sometimes I think they are just having a bad day, but in general, this is a great place, the best post office in my experience so far.”
“nicest Chicago USPS staff I've encountered! good customer service by any standard, not just USPS
Ms. Virgance is so sweet and thoughtful! Made me and my partner feel very comfortable chatting, and I appreciate that she protected the addresses from smudging by taking the extra step to put tape over them ❤️ thank you, y'all are the best!”
“This post office is my favorite, as long as you go through the week. If you go on saturday you will have opposite experience. The lady that works on the weekend does anything she can to do as little as possible. Through the week the employees are so nice and make sure to put the tracking, shipping labels and or postage on my packages themselves ensuring it is done right, weekend lady makes you figure it out and then gets rude when it isnt how she says its supposed to be and says cant be sent that way. I even watched her make a woman black out and rewrite the address because it was "upside down" as if they keep your packages neatly stacked and dont just throw them around. Im pretty sure on that rare occasion they need to turn or flip a box to read address ?? will never visit on a saturday again if i can avoid it.”
“Kenneth is the best. He acknowledges everyone and happy to help. I was going to prioritize mail and he suggested certified to send tax info because as long as it’s postmarked, no penalties. He didn’t have to tell me this option. He saved me some money because he’s kind. This office is always friendly and nice. The other reviews are unfair. This is a small post office, but gets the job done in a friendly way!”
7:30AM - 3:30PM
220 Scott Dr, Hines
Post Offices
“I was greeted by Janelle with a big smile. Fast service. Hassle free. My new favorite post office. Love the early hours.
There is free visitor parking just north of the building. Walking time to post office maybe 4 mins. Overall I had a great experience.”
“This morning a nice lady opened the door for me when it was closed, and she stamped the envelope instead of asking me to come back after an hour. Thank you so much ?”
9 AM - 6:30 PM
350099, 7300 W Fullerton Ave #350099, Elmwood Park
Post Offices
“Always a pleasant experience coming to this location. Sometimes there is a wait. But the ladies at the desk will still acknowledge and let you know they will be with you shortly. And even apologize for the wait was you are being helped. People just need to have patience these days and many don’t. I’m always greeted with a warm smile, and great service. My favorite post office! Thank you ladies! Keep up the great work!”
“I can’t praise the service of USPS enough. My sister sent me a package from abroad, but the local post office put my house number as the zip code, and the address on the mailing label was missing my house number. It’s express mail, but the tracking shows no location. I was so afraid that the package would be lost somewhere. I went on the USPS website and filed an inquiry. A customer service representative from the Westchester post office sent me an email and called me the next day. She explained to me how the shipping works and assured me that she would pay attention to the package when it arrived.
It’s been nine days since my sister sent it out. She was planning to purchase another one and send it to me again. On a whim, I rechecked the USPS tracking and found it had been sent to the Westchester post office this morning. Believe it or not, I got it this afternoon. Awesome service.”
8:30AM - 5:30PM
6977 W Oakton St, Niles
Post Offices
“I was expecting staff who were surly, irked, and overall unfriendly. I received Daiquiri (sp?), who was the literal opposite +100 of my first sentence. She was so helpful, cheerful, competent, and amazing that I will tell people who live on the southside of Chicago to go to Niles to handle their post office needs. I am going to post this review on multiple sites so people can get the competent and kind governmental services our taxes pay for, and so that Daiquiri and her co-worker (I didn't work with him, but heard him working very kindly with 2 confused customers) receive raises if this federal administration would allow that in 2025.”
“This post office is the best one in the area! Very efficient and warm employees. I don’t know her name, but the older black woman always meets me with a smile. This place is much better than Gunnison!!!!”
“Strangely enough I have a fair bit of experiences with many different post offices in the area and this location is by far one of the nicest. The employees have come to recognize me and I am able to joke around with them which breaks the usual PO tension.”
8:30AM - 6:30PM
121 W Hillgrove Ave, La Grange
Post Offices
“I had such a wonderful experience at the USPS today thanks to Donae! From the moment I walked in, she greeted me with a genuine smile and a friendly attitude, which honestly made such a difference. She helped me with a return, walked me through certifying a piece of mail, and even took the time to schedule my passport appointment.
What really stood out to me was her patience and kindness. At other locations, I’ve sometimes felt rushed or like my questions were an inconvenience, but with Donae, it was the complete opposite. She made everything simple, efficient, and pleasant and I truly left feeling grateful for her help.
Thank you, Donae, for going above and beyond and making my day a little brighter. You’re an example of what great customer service should be!”
“This is the best post office and I even drive out of my way a little bit just to come here. They're open JUST long enough after work hours (open until 6pm on weekdays!) so i can get my small etsy business orders out after my full time job. They always scan my packages without hesitation and with a smile, too! I'll never go to another post office again (and i've tried many over the years: Willow Springs, Bolingbrook, Westmont, Willowbrook, Oak Brook...) The workers are friendly, efficient, and never close a minute earlier than closing time. Thank you!”
“I went in today about a package I didn’t receive and everyone was nice! BUT BALIEY found my package and was a pleasure deal with! THANK YOU MAYWOOD POST OFFICE”
“I was returning a package today andhad the pleasure of meeting Haseena. She was kind and courteous, and provided great customer service! I was in and out in less than 5 minutes, thanks to Haseena's guidance...and her skills with packing tape! Thanks Haseena!”
“I love Michelle and Pam!!! Very friendly, great customer service. I feel like they’re family since I seen them weekly to pick up my million delivered packages lol they’re a perfect team!!!”
“I love this post office is amazing. I always come on Saturday mornings and the representatives always has a smile on their face and the line moves fast. I come here from the south side because of the service.”