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“Amazingly easy to work with and extremely nice people!! Came on a Friday afternoon to measure where the ramp would be located. I asked when it could be installed, because my husband was coming home from the hospital on Sunday. Caught the man off guard. However, he really figured out what to do. He said he had a ramp in his truck that he just picked up and it could be one I could use. He called the office to make sure it was not spoken for and when he found out that it was available, he and his partner installed it right away. Talk about a relief of getting one of the things done that had to be done!! I would high recommend RampNow!!”
“Megan the manager here is absolutely phenomenal. She is so helpful and accommodating. The customer service at this location is awesome. All the staff was great. Overall just a wonderful experience. I high recommend.”
“The staff was outstanding in the selection of cards were numerous. They are extremely helpful in making it a very easy process to get the car and make sure I was happy with the vehicle chosen.”
“I couldn't have asked for better service. I knew the trip was coming up, and that I would need a car. Not flashy. Something that would blend in. They found me a gray Toyota. Perfect. But even before I put the key in the ignition, we'd worked out the pricing, and we ticked off all the boxes about insurance and drop-off times (they'd be closed and long gone before I got back. So when I showed up to collect the car, it was a couple of signatures, confirmation of payment, and off I went.
Perfect.
Thanks.”
10AM - 6:30PM
14 N Ohio St, Aurora
Car Rental
“Thank you very much to the parcel agency, I am very grateful and satisfied with your service, I will continue working with you from Chicago to Guadalajara, blessings”
7:30AM - 6PM
1311 N Lake St, Aurora
Car Rental
“?EDIT. So I've since talked to the on-site staff, and he was very helpful. However... the general customer service call center (the ones that your phone calls go to when the actual site staff aren't available) were unprofessional and RUDE!!!!and they will apparently just try and argue with you instead of actually helping or finding out who can help. Especially Carlos. He wouldn't even let me speak to a supervisor. He asked me why I wanted the supervisor, and then hung up on me. He was horrible. He left my mother in tears after that call. I've since talked to the supervisor. She was professional, but she needed better employees.I'm just happy that the on-site staff at both the pick-up and the drop-off locations were very nice.”
“Experience is gonna be person to person it’s a rental car facility. Great when I went, 0 issues, car worked perfectly. People at the front were super helpful and nice.”
“Big shout out to Jacob! It was extremely busy when we went to pick up our rental car, yet Jacob was very professional, courteous, friendly, and efficient. Thank you!”
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“The guys at Enterprise Oswego were amazing. I came in to drop off my vehicle for a repair estimate after an accident. A rental car was supposed to be set up for me but there was no record of it when I arrived. They didn't skip a beat. Patiently collected my information, called my insurance company for me, and got it all figured out.
Everyone acknowledged me when I walked in. When I came back they actually remembered me. That's not something you see everywhere. Renting and returning was simple and quick, no hassle at all.
Thorough, polite, not pushy. Exactly the kind of people you want dealing with when you're already stressed from an accident. Highly recommend.”