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“Amazingly easy to work with and extremely nice people!! Came on a Friday afternoon to measure where the ramp would be located. I asked when it could be installed, because my husband was coming home from the hospital on Sunday. Caught the man off guard. However, he really figured out what to do. He said he had a ramp in his truck that he just picked up and it could be one I could use. He called the office to make sure it was not spoken for and when he found out that it was available, he and his partner installed it right away. Talk about a relief of getting one of the things done that had to be done!! I would high recommend RampNow!!”
“I purchased a 2024 Nissan Rogue at this location. Adrian was very helpful from the first phone call to the time I drove off the lot in my new vehicle. He made the entire process easy and smooth and I will definitely refer anyone to purchase a car with him. Thank you Adrian and Enterprise for a great experience!!🎉”
“Gustavo the manager there made the rental procedure go very quick and easy that man definitely knows how to get you in and out. The staff was very helpful and had the rental nice and clean for us.”
“I had an excellent experience with Matt Sudd and his team. They were extremely professional, friendly, and clearly very knowledgeable, which made the entire rental process smooth and stress‑free. I especially appreciated how they went above and beyond by dropping me off at my destination after I returned my rental. That extra level of service really stood out and meant a lot. I highly recommend Matt and his team to anyone needing a rental car and great customer service.”
10AM - 6:30PM
14 N Ohio St, Aurora
Car Rental
“Thank you very much to the parcel agency, I am very grateful and satisfied with your service, I will continue working with you from Chicago to Guadalajara, blessings”
7:30AM - 6PM
1311 N Lake St, Aurora
Car Rental
“?EDIT. So I've since talked to the on-site staff, and he was very helpful. However... the general customer service call center (the ones that your phone calls go to when the actual site staff aren't available) were unprofessional and RUDE!!!!and they will apparently just try and argue with you instead of actually helping or finding out who can help. Especially Carlos. He wouldn't even let me speak to a supervisor. He asked me why I wanted the supervisor, and then hung up on me. He was horrible. He left my mother in tears after that call. I've since talked to the supervisor. She was professional, but she needed better employees.I'm just happy that the on-site staff at both the pick-up and the drop-off locations were very nice.”
“We travel a lot, often getting rental cars, and both times we've used this store they've been wonderful. Literally the only place without a million hidden fees and high pressure upgrades. Very friendly employees and the cars have been great. Thank you!”
“The customer service was great. We had a reservation at Hertz and they screwed up our reservation. We got to this location 10 minutes before closing and they were able to get us a van and saved our vacation. Thank you!”
“Second time working with Cruz at this location. I needed a last-minute rental, poor planning on my part. Cruz was helpful, friendly, and professional, got me exactly what my family needed for much cheaper than the same vehicle at another agency nearby.”
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“Been going to this location the last 8 years the current employees at this location are hands down the best and most professional I’ve seen there in that time. Top notch service highly recommend.”