“Eddy has helped me set up my phone when it was being dysfunctional. I tried calling the help center which didn’t help at all and they ended up screwing up both my phone. I walked in and he helped me set it up in 2 seconds. Time is money so he saved my time in order for me to make more money.”
“I went in this store thinking here I go again. Gonna be walking upset. Let me just try it out. And omg was shocked. Met an employee name Jazmin and she was exstreamly patient with me. Gave me what I needed answered all my questions and round up getting more stuff and even better stuff. No pressure at all. Wow! Definitely go back to her and the store in butterfield Rd. Aurora. Ask for JASMIN!! You won’t regret it..”
10AM - 8PM
1261 N Lake St Ste E, Aurora
Mobile Phones
“Thank you Moe, he including accessories with the phone we bought today I also really appreciate the way we were greaded today I loved your vibe and again thank you so much for everything we will be coming back for sure thanks to you.”
“Erik was super helpful after I went to another location on Orchard in Aurora that was terrible (they left me with no working phone and did something strange to my account.. don’t go to the orchard rd location!) Thank you Erik for helping me have a phone that works and knowing what you’re doing!”
“I stopped into this store to get an upgrade on my phone. The store is under new management and I'm very grateful I chose this store to go to. I think the staff is very energetic and knowledgeable. Very happy to have them help me through this switch as it can be overwhelming. They were all very honest and reliable.”
“I'm not good with tech I took my phone cause of a problem the customer service on duty asked me to leave my phone and she assured me my problem would be fixed as promised when I returned I was very happy with the outcome of the service proved to me thanks again for always being there for me when I need your help and services”
10AM - 7PM
1147-B E New York St, Aurora
Mobile Phones
“This was the first time I ever had Great Customers Service! Jeanette and Nick was Phenomenal!! Nick kept a Smile on my face. He made sure me and my child was well taken. Care of. I would never go to another cricket. Five stars. !!!! Good work and now I have to bring them some grifts just because the service was amazing Go Jeanette !!!! Merry Christmas ❤️❤️❤️??????”
“This place is by far the most tech savvy gadget repair place there prices were very reasonable and time cinsuming I highly recommend it to any one with a broken phone or tablet”
10AM - 7PM
1046 N Farnsworth Ave, Aurora
Mobile Phones
“Nick and Gia was sooooo great...I had a bridge pay problem and they went above and beyond to fix the situation....There customer service was so excellent and so nice and kind...Thank you Cricket.”
“As a customer of Metro by t mobile I must say this location rocks!!! Came in just for a look and left with the greatest deal in town!!!! They help me switch company's and let me keep my number. They have great inventory and recommend best phones even on budget. Highly recommend the place.”
10AM - 8PM
195 Fox Valley Center Dr, Aurora
Mobile Phones
“Really excellent customer service. I went to get my phone screen replaced. Not only were they extremely affordable but they got the job done super fast. Will definitely be coming back here again if I ever need anything else done on my phone!”
“Went to get a charging cable for my tablet. The guy was very informative & knew exactly what cable I needed. It's great to go to a place & have someone be so knowledgeable about the products that are being sold.”
“Ana Lopez was a very good associate of Boost Mobile store. Very helpful, patient, made sure products sold were satisfactory on two days I shopped there. Thank you.”
“Came in with several questions and issues needing to be resolved. From removing and adding lines, to new phones, internet and accessories. I have been a T-Mobile customer for MANY of years now, and have gone to several locations in the Western Suburbs. I would like to commend this team for their professionalism and top notch customer service. I refuse to go anywhere else now! Had the pleasure of working with Alondra who is a top tier professional and knowledgeable in her field, in addition to Scott, George, & Sandy when needed. They all make a great team and thank you for providing your customers the "above, and beyond" customer service experience!”
“Christina is the first person who has helped us with our customer service issues; we've been trying to get help since September. If we'd known how wonderful Christina would be, we would have come straight to her, first! Dr. Amanda Goldman (Aurora, Illinois)”
10AM - 8PM
1272 N Lake St, Aurora
Mobile Phones
“Kelly the Mobile Expert & Andrew Haddad helped a good friend get setup with service. A long process, but they explained each step in detail and weren’t pressured into anything. Recommend this store to all my friends and family.”
“Outstanding Customer service and product knowledge. The associate and GM are very polite, patient, respectful, understanding and are committed to giving top-notch customer service.”
“Great customer service! The girls there are very nice and helpful, will def recommend. The day I went to get my phone there was a lady screaming at the worker showing her that she ‘got shot nine times’ and that she ‘made her day horrible’ and started crying and punching the walls … I was like calm down 50 cent lol. Then the girl helped me get a phone after the crazy lady left and was very nice despite what had happened. It’s crazy what these retail workers have too deal with!! I give them lots of props!”
“I forget her name, but there was a new employee that was very helpful and the gentleman that the front door was very helpful with getting all my questions answered.It was extremely hard not to buy a Switch or other items on sale, but otherwise, great experience”
10AM - 6PM
1444 N Farnsworth Ave #1008, Aurora
Mobile Phones
“This is very good the phone is in a good condition and no scratches. It is very good for a used phone and I bought the phone 3 years ago and I still have it and it is perfectly fine to this day”
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“With the new Verizon Simple Mobile signal I can navigate quickly and easily and I have unlimited service when I travel to Mexico and I also have a line to my mother in Mexico and everything works for her. I recommend Future Mobile. LONG LIVE MEXICO .”