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9AM - 9PM
350 Fifth St, Oswego
Pet Stores
“Typically I have good experiences here. Everything is clean and organized. They always have what I need. The grooming salon is great and their groomers are very knowledgeable. I did however have a bad experience with Michael today at check out. I asked him a simple question about a product recommended to me by the grooming salon. He not only seemed annoyed but abruptly responded with a very dismissive and almost snarky answer. Hopefully it was just an off day for him but it’s upsetting and off putting that I spent $30 on a product and wasn’t provided a real answer on how to use it. Perhaps there’s better customer service at smaller businesses like brothers country supply down the street.”
“Excellent experience everytime I visit Pet Supplies Plus North Aurora. I have enjoyed going there since they open. I ues the baths a lot for my bullys, The wash areas are always clean. I buy my bullys food & treats from Pet supply as well. ALL the employees and managers are always there to help and my bullys love visiting and always trying to catch a treat.”
“First off, the food is great. Obviously since you're here, and I do think it helped my beagle mutt mix live to a ripe old age of 17.
Secondly, the staff has been fantastic in dealing with my changing standing delivery orders. Very accommodating. Always pleasant, overall a wonderful experience.”
11AM - 3PM
935 Oak St, North Aurora
Pet Stores
“Moved to the area a month ago. Have been getting supplies and stuff from Reef Plus for the past month. It’s an awesome store with an awesome selection and everything is well cared for. A+ at Reef Plus check them out!”
“I needed help with my dog she is very strong a girl with dark hair and a young guy helped me to the max they went out of their way to help me they need a big raise in pay!!!!”
“Absolutely wonderful cake and wonderful shop! They even had a birthday sign at the counter when I picked up his cake 🩵 Our pup loved every bite! They even worked with us around his food allergies. I would absolutely recommend It's So Fluffy Pet Bakery for anyone looking for a cake for your furry friend!”
11AM - 11PM
649 Hill Ave, Aurora
Pet Stores
“Went here for the 1st time today since my usual pet store is being remodeled. The lady running the store was very nice and knowledgeable. The prices were cheaper than my other store as well. Very clean and organized!”
“Terri has been the best with all my (4) dogs for years & my son & daughter-in-law's (5) dogs. Not only does she pamper the dogs, but if there is a medical issue with a pup, she loves them and cares for them GENTLY, possibly separates them form the others so they are not played with as much. Her idea of "no-cage" is the BEST. Dogs love socializing with the other dogs. Please don't ever stop what you are doing.”
“We adopted our greyhound from Midwest Greyhound Adoption in August 2024. They are a wonderful organization and care so much about the greyhounds, even once they have found their forever homes. Would definitely recommend to anyone considering adopting a greyhound or looking to learn more about the breed!”
“I had to do my first pick up order at this location because I was in a hurry and oh boy they were so friendly! I really appreciate the thoughtfulness. When doing pick up orders it can be nerve wrecking when there are substitutions so I made sure to make a note to please give me something like a cake if needed. They really took the time to read my notes and make sure everything was correct. Love the great customer service!”
“My experience was with Mary, Haly, and Sy'Rai. I thought they were very accommodating and professional. They had to deal with the public and a bunch of puppies.
I think the prices are a little steep, I know it's a business at the end of the day, but the numbers are off. So it's not clear.
But from what I experienced, the staff is excellent. I really hope all the pups find good homes.
Update: came in for a nail trimming today 7/9/26. Mary absolutely amazing. Everyone else was great as well. So much action. I really hope cody and the others that have been there a few weeks get adopted soon.”
9:30AM - 1:30PM
802 John St, Yorkville
Pet Stores
“The employees of Kendall County Animal Control go above and beyond for the animals in their care. I truly do not know what the county (and the animals in it) would do without these selfless people! They take on such an emotionally draining job, seeing the worst cases of abuse and neglect and still show up to continue what needs to be done. They have completely reformed their adoption program, being awarded no kill status in 2023. Their Facebook showcases all adoptable animals as well as outreach for animals brought in by good samaritans or found as strays. In case no one says it daily: thank you thank you thank you!”
“First time coming here Just moved from far Northside chicago to aurora. Needed a self service dog wash came across this spot best decision ive made. Gwen was very helpful with setting up the bathing room bringing us towels & shampoo she even asked which kind do we prefer something only scented or for sensitive skin! We picked up a scent spray & a deshedding brush & on the way to check out my dog grabbed a big ol treat! Best to say he was a happy clean dog on the way out! Reasonably priced items we'll definitely be back again!”
“Serena was so incredibly knowledgeable, helpful, and kind! We got a hamster for our son and she helped us get everything we needed. She also helped us with items we needed for our turtles!
Camilla was also wonderful! She checked us out and gave us great information. I apologize if I misspelled their names but I really wanted to highlight their amazing customer care! Thank you!!”
9AM - 8PM
985 Erica Ln, Yorkville
Pet Stores
“The staff is always so kind and eager to help. Especially Kathy, she usually checks me out and she’s genuinely so nice. Their manager is incredibly helpful/kind as well. I am loyal to this pet store because of these wonderful employees. Highly recommend.”
“First time taking my dog to the groomers. He’s a very anxious and shy dog it came out so well and they were well with him! (I was watching through the glass lol) would recommend!”
9AM - 8PM
3111 111th St, Naperville
Pet Stores
“The pets hotel staff (and store staff) are amazing! They treat my Dalmatian like family. They are always helpful and friendly! Interacting with staff is always fun!”
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“Very awesome place. Employees are extremely helpful and nice. I couldn't find any frozen pup cups anywhere, and I got recommended this place. They told me that I can call them and have them order anymore pup cups I want, and they will stock them for me. Treated my dog very respectfully and friendly. Will definitely come back here.”