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8:30AM - 5:30PM
440 W Colfax St, Palatine
Post Offices
“Best USPS place on Earth where kind professional people process your mail for your local area
carrier to deliver. THERE IS NO ONE TAXPAYERS $$$$ PAYING FOR ANY THING for the USPS!!
Where do people get this idea???
Our services pay for our cost.
We deliver for you America every day everywhere!”
“In my experience, this is the best post office locally. Staff is always courteous and professional. Clean and presentable inside. Always delivered mail without any issues.”
“This is the best USPS location I have ever been! Even dough the place is always busy, it’s clean, FAST, organized and the staff is super polite e helpful! Great experience every time !”
9:30AM - 6:30PM
1951 McConnor Pkwy, Schaumburg
Post Offices
“Lovely staff always. I accidentally dropped off a package in the 24hr drop box with the wrong label on it. Oh no! I came in when the post office opened to hopefully correct my error. The staff member (I forgot her name) was kind enough to go through all the packages to find mine. There were a lot... I had shipped four separate items, and she got them all for me. I found the one with the wrong label, and was able to put the correct label on it. Then shipped it off! This was totally my mistake. So I greatly appreciate all the help I received. Thank you!”
“I had the pleasure of working with Gale on a package of mine that was having issues being shipped from my post office. She followed up with me everyday on updates and eventually got it worked out to be delivered. She was so great to work with, almost would'nt mind if another package was delayed going to her location! haha. Thanks again Gale!”
“The customer service is impeccable, knowledgeable and courteous. The negative reviews are posted by self-centered morons that don't understand how the post office works.”
“I was at this branch today to change my address and redirect all my mail to a new address. Very responsive employee. He helped, advised, explained everything, since this was my first time dealing with this, I was satisfied ??”
“5- Stars for counter service as Moung was lovely, kind, and cost conscious of the best rate to help me send a package.3-stars for the out of service self-kiosk for the last 3-4 days as I needed to wait in line when it's much easier for me to send my own packages with the kiosk.Overall, clean location with friendly postal workers when needed.”
“Our mailman name is Pat. I never saw someone as energetic as Pat. We get our mail between 11:00 and noon. He’s friendly but does not stop to talk. When he’s not delivering mail we know there is a substitute. We get the mail later in the afternoon”
“My apt has a broken mailbox -picked up my mail from post office asked if todays mail would be in there -he told me yes -got home, it wasn’t. Went back later in day to see if it was there. The supervisor was in the front so the man directed me to her since he didn’t want to check… SHE WAS THE BEST! Went above and beyond she called my mail lady to see if she had mail for me and she did -she took my number and is calling me when she gets there, I am beyond impressed. She could’ve brushed me off but made my day because I really need this piece of mail today va waiting til Monday! Thank you so much”
10AM - 4:30PM
106 Barrington Commons Ct, Barrington
Post Offices
“Veronica was absolutely amazing. She not only went above and beyond to help us out, she caught several mistakes in our passport application that we were able to fix before it went out. Thank you!
Post office itself was clean and quiet. Loved it.”
“Jessica was FABULOUSLY helpful. I was worried about shipping a flute and she was so calm and quick to help me with a smile and patience explaining the different shipping options. If all postal workers were positive/cheerful/ready and helpful like her- so many people would find themselves walking out with a smile each time they went to USPS.? ???? 5 stars, because this is the best service I’ve ever received at any USPS.I don’t remember names easily, so I went back in to see her name tag as she helped someone else in line. I hope her boss knows what an asset she is to their facility- she had a warm welcome for everyone who passed through the door, as the sole front desk employee this Friday afternoon.THANK YOU TREMENDOUSLY JESSICA, for helping me get a package ? on its way to NJ. ?? I’m so delighted I went to this post office today! ?”
8:30AM - 6:30PM
255 N Buffalo Grove Rd, Buffalo Grove
Post Offices
“I was at the Buffalo Grove post office this morning to do various Postal Service activities. I was helped by a woman by the name of Shanice.
Shanice was wonderful. Very helpful. Explained in detail the steps in the process for the changes I made. Very articulate and professional.
I highly recommend Shanice for anyone who needs assistance with postal services.
Thank you Shanice!”
“I had such a great experience at the Lake Zurich Post Office, thanks to Jerome! He was incredibly helpful, patient, and knowledgeable—especially compared to the experience I had at both Barrington locations. Jerome took the time to explain everything clearly and made the whole process feel easy and stress-free. It’s so refreshing to come across someone who genuinely cares and goes the extra mile. Thank you, Jerome, for your kindness and professionalism!”
8:30AM - 6PM
2670 W Lake St, Hanover Park
Post Offices
“I'm confused about the other reviews. Everytume I needed help I've always received what I needed.
I would like to send a shout out to Armen, who is always friendly, helpful and has a positive attitude.”
“Great location, if one wants to mail directly instead of via local mailboxes. Usually not crowded, patient and helpful staff; sometimes busy at holidays or weekends but reliable. Nice variety of stamps available plus reliable service. Got solid advice from helpful staff recently on mail security and potential check fraud and unusual mail delays. Ideal place at slow times to get answers and informed answers at on USPS certified mail and tracking packages or letters.Front and side entrance are OK. Now-gone parking in back was a huge plus, though.”
“I would go out of my way to come to the location because of Sheena! She’s so personable w/ exceptional customer service. She a gem, give her a raise.
—Khara”
“Surprised by the negative reviews in general on this location. My team and I ship out thousands of ground and priority packages a week. Every other week we bring a bath of a few hundred here. We have never had a single package not get scanned or go missing. This location does their job and does it EXCEPTIONALLY. Name the location and I have a complaint about a staff members attitude or lack of accountability when packages disappear after not being scanned… but not this branch. They are friendly 95% of the time and I see too many 1 star reviews of people not realizing that maybe workers are stressed or having a bad day… this location is by far the best USPS location in the NW suburbs. I have been to 25-30 in the last 7-10 years and this is the only branch that does it right and I have nothing but good things to say.”
“An actual functioning post office that is far far better than the location on Lee St. I’ve sent out packages through this location for years now and have not been disappointed once.”
“Ben was great! He was by himself the day after the 4th of July.... However, nothing but smiles and warm greetings. My previous experience last week was not so great. Thank YOU Ben for being so helpful and managing the post office so effortlessly! ?”
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“All the people that work here are extremely knowledgeable, friendly & helpful to those people that may require a little more help & understanding in how things work. So thank you Octavia & the mail man that works my route!!”