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“Total superior effort by the team at O'Hare from Nation Rental Car Especially the agent who checked us in when we returned the rental car. Customer Service at it's best”
“We want to thank Jesus Tello for their incredible help in providing us with a van for our special day. The process was smooth from start to finish, and they went above and beyond to make sure everything was taken care of. They were professional, and truly made the rental experience stress-free. We couldn’t be more grateful for their support and highly recommend this service to anyone in need of reliable transportation!
-Anthony & Daniela”
“Rental pickup/drop off very convenient. The vehicle was really good to drive and buying the Toll Pass worked out well. The personnel were courteous and helpful, thanks!”
“Great company. I had to cancel my reservation more than the company policy of 24 hrs prior to pick up which they will need to take out my reservation fee Upon calling them and explaining that i had a death in the family and needed all my resources to be able to go to new jersey for the funeral they were kind enough to to return the whole amount, it's seldom now a days to actually talk to real people and reason with them and actually understand what your going through. Thank you very much! Highly recommend company. Good customer service..”
“I highly recommend this company. Communication is A+, they were On Time for the both pickups and my flight was postponed and arrived 5 hours later and they were waiting for me. Very friendly Drivers and made it so easy that I will only use them for my airport transportation moving forward. The rides were comfortable and made my travels from Wisconsin to O’Hare and back stress free.”
“I've used Enterprise for decades. I stopped for a couple of years because there were always issues when I would rent from the Oak Park location. There were bad attitudes, they wouldn't have cars, after I'd made a reservation well in advance, it was just an undesirable business atmosphere and I don't do business where I'm not treated well.
I had to travel for a family emergency 2 months ago and without thinking, Enterprise was the first company I called out of habit. Before I knew it, I was there and having an amazing experience. Everyone was a delight to deal with. They were welcoming, friendly and very professional, which had not been the case for far too long. Ryan, Sam, and a gentleman whose name I believe starts with a T and has long hair, we're all amazing! They we're all extremely pleasant, efficient and made sure I was completely taken care of and had everything I needed. It really was a welcomed change. I made sure to tell Ryan how pleased I was with their services and that whoever or whatever was responsible for the change, should be commended immensely!
Last week, I found myself needing to rent again for the same family situation I originally had 2 months ago. I didn't think twice about reserving from Enterprise! I got the same wonderful service and I appreciate being so well taken care of. Congratulations to Ryan and his staff, they are all doing an amazing job! I hope the company appreciates them as much as I do! I will continue being a loyal customer!”
5:30AM - 12AM
Rental Car Center, 10255 W Zemke Blvd, Chicago
Car Rental
“Love it, recommend it to anyone. Everything went smooth and easy. The cars are new and clean. No waiting time, all workers are nice and polite. Pick up like 5 minutes, and return even shorter , so 10/10”
“Nextcar was great with regard to service and information. They provide curb pickup and dropoff and were very helpful with local driving, sight seeing tips. Have not used them before, but will gladly again.”
Open 24 hours
10255 W Zemke Blvd, Chicago
Car Rental
“Pickup took a bit longer than expected; car promised drove away as I walked up to it! Replacement drove up 10 minutes later and I was good to go.
What's the point of reserving a specific model car at a specific time if Alamo does not honor the reservation specifics?”
“I rented it for one day—picking it up Friday at 3 PM—and returned it on Saturday; since they close at 12 PM, I returned it at 1:30 PM, and now they’re charging me for three days. It’s not fair.”
“Tyler was phenomenal during the vehicle return process. He was professional, courteous, and very helpful, taking the time to make sure everything was handled smoothly and efficiently. His attitude and customer service really stood out and made a difficult day much easier.”
“Check-in and out were very easy.
Site was very accommodating with rides to and from my location.
All service folks were very pleasant, attentive and responsive.”
7:30AM - 6PM
5151 Dempster St, Skokie
Car Rental
“Moe and his team are smart, friendly, and great at their jobs. It's nice to be able to deal with these people directly instead of speaking to the nameless faceless phone void.”
“Was very pleased with the customer service in this location. I was working with Kole and he was a really pleasant person and worked with me for a couple of hours trying to find me a van after a different location failed to provide one (and I made the reservation months ago). He called multiple locations and was really considerate of the situation. Thanks to him our family vacation went well.”
“Customer service was amazing. The representative was very polite and friendly and made sure the vehicle I was getting was what I wanted and made sure I was comfortable with my rental. The vehicle drove great, you can tell they definitely service their vehicles at this location properly.”
“You won’t be disappointed, the customer service at this enterprise is commendable. The staff deserve total recognition. Keep up the great work you guys!”
“All the staff working at this location was very helpful, professional, and extremely kind and patient. Glen is the manager and he went above and beyond for me. Daniel was so nice and patient with me during the process, and Liv was very friendly and helpful as well. I highly recommend this location and thank you for helping in my time of need!”
“The gentleman that picked me up at Gerber and glass was was very nice and answered all my questions about things inside the car that I was not sure how to use and make sure he told me how much gas to put in before I returned it which was very helpful. The gentleman that helped me when I return My car was also very friendly and helpful.”
“My experience here with Scott has been top notch!
He did his very best with what he had on hand & made sure to let me know that I can reach out to him if I’m not satisfied with my rental, He took the time to make sure my phone was connected to the bluetooth. He listened well to my needs and he always lmk what to expect. I really reviewed my experience with him. Was treated like a valued customer! Thank you Scott!”
“Amed ensured of such an accommodating experience. Let me choose between cars was very patient and informative throughout the choice process. Made sure I picked a vehicle that was the right size for my family and even showed me some great features about the car. I was so impressed. Go here if you need a rental good service and courtesy within your experience.”
“The service was extremely excellent even though it was a last minute rental
Amed had a great sense of humor and take care me I really appreciate the help and the service”
“I had a great experience with Enterprise Rent-A-Car thanks to Zoe and the entire team. Zoe was professional, friendly, and went above and beyond to make the rental process smooth and stress-free. She answered all my questions, got me into a clean vehicle quickly, and made sure everything was handled efficiently. Customer service like this is hard to find these days. I truly appreciated her patience and positive attitude. Highly recommend this location and especially Zoe for anyone needing a rental car!”
“Friendly and helpful personnel. Check in on line. Took my requests into consideration. Answered all my questions. Isabella from the Wheeling, IL office was especially friendly and helpful.”
“I’ve rented from the Enterprise location on Irving Park several times, and the customer service has always been great. The staff is friendly, professional, and makes the rental process easy from start to finish. They always treat customers with respect and are willing to answer questions and help when needed. It’s clear they care about providing a good experience, and that’s something I really appreciate. Thank you to the team for all the hard work and excellent service”
“This was the first time my band rented a van through Bandago, for a one-week Midwest tour. It was easy to order, the pickup and drop-off processes were clear and easy, and the folks at the local office were pleasant and helpful. Also, the van was great and comfortable! Would definitely use Bandago moving forward.”
“The service was awesome. We used Paragon to move our son to his dorm. The van was clean, fresh, and well maintained. The owners treated us with kid gloves and we felt like family. We will use the services again for our daughter's move in next year. Thank you Paragon!”
“Everyone was very friendly. My English isn't very good, but they made a real effort to understand me. The whole process was very fast, and as for the vehicle, everything was great. If I had to rent a car again, I would do it with them without hesitation.”
Open 24 hours
4701 W Grand Ave, Chicago
Car Rental
“This is the best courier service in the entire country, they are 24/7 and they are willing to help you with any transport necessities, no matter the weight, the distance or the weather, they will deliver it in time. ✈️”
“Jacob was a huge help getting me set up for a road trip. He was friendly and knowledgeable - a car guy without a doubt. This Avis location is convenient and I’ll certainly use it again in the future.”
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“The best! Huge shoutout to Josh — super professional, helpful, and just great to deal with. He really knows his job and made the whole experience easy from start to finish. Everything was handled perfectly. Definitely coming back!”