This Verizon store in Pekin provides mobile, 5G home internet, and business services. Customers report very good and excellent service, with staff described as friendly, helpful, knowledgeable, and respectful. The store itself is noted as being very neat, tidy, and clean. Services include device upgrades, troubleshooting, and issue resolution, with staff providing good recommendations. While some visits are for routine matters like paying a bill, many customers highlight positive experiences where problems were solved quickly, sometimes with fees waived for inconvenience. The store offers in-store appointments, online order pick-up, and various shipping options. Verizon's cellular data service is also praised as very good. The location is highly recommended by multiple customers.
